My dog and I had the best experience with his recent teeth cleaning and growth removal. They kept…read moreme updated throughout the procedure and recovery so I knew he was doing well. And provided me with detailed post care instructions. They are all so caring, highly recommend.

The time the Dr. took explaining everything relieved our fears…read more The procedure and our dog's recovery went very well.

Dr. Erica Monaco and her staff are wonderful. Our cat had…read morenever been outside of our home and they were so great with her. I highly recommend Highlands Animal Care!

We recently took our cat in to get spayed. They had stated we needed two appointments for that. One…read morefor the pre-check and one for the actual procedure. I've never had to go to two appointments for any spay or neuter in the past so we thought it was odd but moved forward anyways because we liked this Office so much. Since she was already on her cycle, they said they couldn't do the procedure until after she was over it. But they said the pre-check appointment would be fine to conduct. After the pre-check appointment they scheduled the follow up appointment for the procedure. We arrived at the appointment and during intake they stated that there may be an additional charge if they find that she's internally swollen from her cycle. We asked if it would have been better to have come back when we knew for sure she would be ready. They stated yes it would have been better if we had come back the following week when we would know for sure. Are you serious right now? You guys are the ones who setup the follow up appointment! At this point we're now confident that they are either bait and switching or else price gouging. They had already started the intake before we comprehended the predicament they put us in. We ended up getting charged for that appointment (but not the additional precheck steps; whatever that's supposed to mean... again, never had so many appointments for a spay) and left saying we would contact them to schedule another appointment for the following week. I called the following day and then proceeded to call every two days. After the first week, we stopped leaving messages since it was clear no one was listening to them or following up with them. We then proceeded to call every day instead; different times of the day. Here we are, weeks later, no one has returned our phone calls, no one seems to answer the phone, and what's even worse is after those two appointments you would've thought that a "good vet" would have followed up! But nope, dead silence. If I wasn't disabled and hubs wasn't my full-time caretaker then he would've just gone there instead of calling. But leaving the house is extremely challenging for me and leaving me alone is dangerous. So every time we leave the house it's a precarious situation. So you can imagine our frustration with the lack of care that this vet seems to show. They seem to have very little respect for people's lives or time. But this negative review is not based solely on the lack of respect for our lives or time. After all, what's important is the care that our pets receive. As it stands, the multiple appointments for a spay procedure sounds more stressful than helpful to the pets. When it came to the follow up appointments for our other cat and our dog, there were serious discrepancies between the different vets in this office. During a particular follow up for our cat who had kidney stones, the vet went down a laundry list of concerns and we questioned why none of this was brought up just two weeks prior. She seemed to be taken back with our response; it was almost as if she was treating it as a new patient intake appointment. After a few minutes, it was obvious that she hadn't checked his prior records even though this was a "follow up appointment". She claimed it was some excuse about not seeing the correct test. So I'm sorry, you did in fact look at his prior records but acted as if this was a new appointment because you didn't find a specific test? Seriously, what kind of BS excuse is that? And my complaints are obviously nothing new. If you look at their reviews, the complaints are exactly as we state; lack of respect for their patients families and their time, and inconsistent care that could prove to be very dangerous, as is evidenced by their negative reviews. And with each of those negative reviews, they claim that they take the reports very seriously. Clearly that's just a line of BS since they seem to have not improved on those complaints. At this point, we had already decided to not bring our pets back in. We were going to complete our cat's spay procedure and then find another vet. But honestly, I'm not even confident we could move forward with the procedure given all of the scheduling issues... or would they try to charge us for all of that all over again? I've lost any confidence that this vet has any integrity.

I took my dog yesterday to Majestic Park, she saw Dr. Gamble. She needed her bortadella and parvo…read morebecause I need to board her in October. ALL he gave her was parvo, I even showed him on the website what they needed her to have. What vet doesn't know she would need both parvo and bortadella for boarding? Now I have to take her back to get it. Taking our pets to the vet is stressful enough without having to go back to back. PLUS, yesterdays visit cost me $116 and now the bortadella will be an additional $48. This place is way to expensive, time to switch vets.

Dr. Espinosa at Majestic Park Animal Hospital - He Gave Us Hope…read more............. I can't say enough good things about Dr. Espinosa and his team at Majestic Park Animal Hospital. My dog Vera had a high-grade mast cell tumor. The previous clinic (Horizon Ridge Animal Hospital / Dr. Jose Maria Encarnacion) removed it, but they did a poor job -- the margins were only 1 mm deep. They also told me she might only have about three months to live. Hearing that left me completely heartbroken and without hope. I started searching for a new doctor who could give me real hope. I found that doctor -- Dr. Espinosa at Majestic Park Animal Hospital. Dr. Espinosa had to completely redo the surgery with much wider margins. He also thoroughly checked to make sure the cancer hadn't spread to her lymph nodes, blood, bones, or organs. Thankfully it had not. What stood out most was how much hope he gave me. After being told she might only have a few months left and feeling completely broken, Dr. Espinosa took the time to clearly explain everything, treated Vera with real care, and gave us a solid plan moving forward. He was knowledgeable, compassionate, and honest. I'm very grateful we found him. Highly recommend Dr. Espinosa and Majestic Park Animal Hospital.

I'm shocked I've never written a review for Aloha!…read more Time to change that. I've been a client at Aloha since 2008, and in all of that time I've never, ever been treated with anything other than kindness and professionalism. They've gone above and beyond for me and my pets more times than I can count. They're as honest as can be, don't cut corners when it comes to the quality of care, and their staff is knowledgeable, efficient and compassionate. I trust them pretty implicitly at this point... lord knows they've earned it. lol! Love you guys!

I just took my new puppy BRUCE LEE here for the first time. This vet was referred to me by another…read morevet who came to our home a few months ago so we could say goodbye in private to our senior pup. Anyway, they are AWESOME here. I am so happy I decided to bring the new baby here. You feel all the warm and fuzzies from the receptionist and the staff. Bruce for his first round of vaccines here and the Dr gave him cheese wiz in a can and he didn't even make a sound. It was so cute. Thank you to Aloha Animal Hospital for a great new vet experience. I would 10/10 recommend this place if you are looking for someone who cares about your pet and greets you with kindness.

Came in tonight as an emergency walk in as my 16 year old terrier had not eaten in 4 days, was…read morewobbly, had diarrhea and had thrown up. They took us back super quick, went over diagnostic options and did some tests. Still waiting on blood work results which I agreed to be necessary and not unreasonable considering my dogs age and unusal symptoms. They gave us some meds and we were on our way. Gave dog meds when we got home (and after we stopped at Inn and out for a dog patty). Within 3 hours just like the vet said he got up and was looking around for food. I had tried giving him plain chicken, rice, 3 different types of wet food and meatballs all within the 4 days and he refused to eat. Well, happy to say the meds and the vet recommendations worked and my pup is eating again! He scarfed down the beef patty. I was literally jumping for joy. I was so worried I was going to go in and they were going to give me horrible news or tell me they needed me to put him down. He is a great dog and usually full of energy and love prior to this sickness. I had a good feeling about the facility and doctor and glad I made the choice to take my dog in to be seen by this facility. I truly think he is on his way to better health and a bit more life and love to give us. Thank you!!

Really sad to be writing this, as I tried several times to like this vet's office. I even spoke…read morewith the office manager separately about my experiences because I genuinely loved the two different doctors I worked with. Unfortunately, literally everything else outside of the exam room fell short. We initially brought our 2 year old pup in for a same-day appointment for blood in her urine. Paid over $1,000 in tests, and when a staff member we'd never seen before handed our dog back with a white bag, she tried to walk away without saying a word. No test results, no explanation of the meds, nothing. We had to stop her from walking away just to find out what was going on. A few weeks later, my dog chipped a tooth at the groomer. Since the groomer was covering it, I desperately needed documentation: an invoice, estimate, and medical notes. I asked the day of the appointment and I received nothing. Called the next morning and was promised by end of day, nothing. Left a frantic voicemail - received only the estimate (the one showing how much money they were getting). The moment I finally asked to speak to a manager, all the notes magically appeared in my inbox immediately. On the day of the dental procedure, the surgery tech had zero idea about the chipped tooth, had no record of the full blood panel she'd just had two weeks prior, and hadn't looked at the estimate I'd already signed. I asked for a call before she went under anesthesia to discuss EKG and X-ray findings. He agreed and noted it. Three and a half hours later with no call, I called them. I got bounced between four different people, having to re-explain myself every time, until a guy answered with the most horrendous phone etiquette I've ever experienced. He was rude and dismissive. I mentioned how I was nervous because my dog had been to the dentist a handful of times already and never went under anesthesia for it to which he responded, "well per Nevada law..." ok bud. Got it. When my boyfriend went to pick her up, they handed him a "new patient" form to fill out... the exact same paperwork with our sensitive info (including my Social Security number) that I had filled out on day one. While our dog was recovering from anesthesia, they wanted us re-doing paperwork because they apparently lost everything. He also asked for the receipt to be emailed so I could send it to the groomer; instead, she printed it out. He thanked her, reminded her to email it, and she promised she would. She never did, forcing me to call yet again the next day. When I asked why we had to fill out new forms and she let me know they lost and had no record of our info. I asked "you guys lost the forms that I wrote my SSN on?" Then I was told "we shred all our paperwork." Comforting. As someone who works in the hospitality industry, I pride myself on being understanding and as far from a "difficult customer" as possible. But this staff made it genuinely hard not to lose my mind. Like I stated, the vets and the office manager are wonderful people. It's just deeply disappointing that we won't be returning, solely due to a systemic lack of basic competence and care from the front office and support staff.

Super last minute but the Staff and service they provide was AMAZING!!!…read more Walk ins weekdays I believe till 3pm? Amazing quick easy process once you arrive but ridiculously awesome pricing!!! Highly recommend and seriously staff are very right to the point but sweet, friendly and very helpful!!! All staff super delicate with everyone's numero unos and really appreciated the amazing energy from staff!!! Literally in and out under 15-20 minutes was insane!!! Highly recommend for any and all vaccination needs plus spay or neuter needs!!

Extremely organized and affordable spay and neuter center. Staff are knowledgeable and patient when…read moreanswering questions. We also had a concern over an incision and stress post surgery and they were able to see us quickly and provided instructions that were clear and concise. They also mentioned another health concern that was not noticed by our vet, and suggested a follow up in a couple months. Getting an appointment can be difficult, but plan ahead and it'll be fine.

I'm so grateful for the staff and veterinarians at Southern Hills Animal Hospital. I've been…read morebringing my boy here for the past five years and have always had a great experience. From routine care and dental cleanings to helping us through more difficult times, I've always felt that he was in good hands. Everyone was especially kind, compassionate, and accommodating as his health began to decline. When I needed anti-nausea medication to help keep him comfortable, they went out of their way to help me and make things as easy as possible during such a difficult time. You can truly tell how much the entire team cares about the animals they treat and the people who love them. They were so sweet and gentle with my boy, and their compassion meant more to me than I can put into words. I'm incredibly thankful for the care and kindness they showed us.

Amazing team front desk and doctor vine is very helpful . Thank you all team animal hospitalread more

Dr. Wagner is by far the best veterinarian I have ever encountered. Her gentle and kind demeanor is…read morefelt not only by me, but by my dogs as well. For the first time in their lives, they don't fear going to the vet, they're actually excited to walk through the front door. Vegas Pet Animal Hospital is Fear Free certified, and you can truly feel the difference in their approach. The office is always extremely clean from top to bottom, and every member of the staff is incredibly sweet and caring. Dr. Wagner is honest, patient, and never rushes you. She takes the time to clearly explain everything and always responds when I need her. I honestly don't think I'll ever go to another vet. Highly, highly recommended.

I'm amazed at how clean and professional this vet clinic is…read more I had the very best experience with this clinic today! They are across the street from the Rancho/Charleston Smiths grocery. It's in the new Walgreens and where the Babk of America used to be. It's import to tell you where it is because the address on Google maps places it in the incorrect area. We saw Dr Wagner ! She listens with her eyes! I have a terrible time trying to communicate because of a brain injury. Dr Wagner and all of the staff are so amazing in their true care for not only the patient ( my sweetest huge dog) as well as my trying desperately to tell them what I have observed of my dog.. my words come out differently than I see in my head. So, this group has been very excellent in communicating. The office was very clean! The front desk has a very sweet lady working the desk and appointments. They do text which is easiest for me to understand which is crucial in my current situation. The front desk lady is named Val! What a total sweetheart! I was late because my dog refused to get into my vehicle. She thought she was going back to the rescue. This is my fault because I was so worried about my dog, she didn't want to go when I was upset. I tried for 45 minutes to get my huge dog into my car and she absolutely refused. I calked Val and she sent me the information to call Pets & Claws NV who promptly drove to my home to grab my 124 pound stubborn dog and wisk her to the vet for me. . I had the option of going with them or driving behind them. I chose to drive behind them because I really wanted the vet to have time with my dog knowing she would need sedation to be examined because she felt so poorly. The staff was not upset with me for being over an hour late, I pray they know I truly tried so hard because arriving late is my worst nightmare. I don't like to keep people waiting especially busy vet clinics. If you have a pet in Las Vegas you will know finding a vet you can trust is close to impossible. I LOVED this vet clinic. I brought my own dog treats because I know what treats motivate my baby better than anyone. . We chose the freeze dried beef liver. The veterinarian had the same treats! The room was so clean. They had a small blanket for my dog to lay down on and brought her a clean water bowl 1/3 ice and a little water over the top which is perfect so the dog drink too much in case they need anesthesia. My dog eagerly drank the water then enjoyed kicking the ice. There was a welcome sign with my most precious babies name on it! I thought, how classy and welcoming. . The techs that I met were extremely kind and supportive. I'm sorry I don't remember their name. My brain wasn't working since I was so stressed from being so late! Like my dog, I was very apprehensive because I wanted help for my girl and since I worked so hard to get there, my brain took a big shite. Great not. Yes I know the dog picks up my anxiety but I've had horrible Dr visits as well as veterinary visits since I came to Las Vegas over 20 years ago. It's worse now since my brain isn't normal functioning like it used to. The technicians talked to me first then the doctor came in. The area where I sat, was long enough for me to kind of lay down since I was exhausted and fearful hoping they could help my dog. My anxiety was at 119%. The Dr took time to hear me , I had kept a food and water diary for my dog for several weeks so I was able to give her exact portions of what at what time. I wanted to make sure my dog could have anesthesia for her exam. She was in a bad way and I hoped for a thorough examination without extra pain for my dog. The doctor explained what she was going to do and took my dog to the work area and allowed me to go home to wait. I was called a couple hours later and the vet left a message that I could pick up my dog as she was coming out of anesthesia . I called to see if the transportation was available but they were busy so I called the vet and they said they could get my dog into my car. Thankfully my dog was loopy but happy to see me. The bill was very close to the estimate so no surprise there. Yes veterinarian bills are not cheap however I was very very pleased with the accuracy of the original estimate. The doctor took time to show me the images of my dog and explained every detail of her exam. Not one vet has ever done this for me. I appreciate the extra time as this is MY child. She showed me everything. Then she explained the medication needed that they had prescribed. My dog was due for her rabies . I really don't want a rabies shot because they have a NEW one that resembles the mRNA shots we all horrible we're forced to take in 2021. I knew I absolutely refused to have the new rabies shot and she had the original version which is the one she gave to my dog. This I appreciate more than most could .

Where do I even begin with this amazing facility! I have been working with Dr. Barbier and her…read moreteam for 2+ years and I wouldn't recommend any other office for your fur babies!! 2 weeks ago my almost 4 year old French Bulldog, Bruno fell lame with IVDD and no use of his hind legs and loss of bladder control. He had no deep pain response in his hind paws and no spinal sensation past his mid back. I was heartbroken and worried I would need to put him down. But with Dr. B's guidance and the help of her absolutely amazing team we got Bruno on a medication regimen and quickly got his pain under control. We started with acupuncture, laser treatments, Chinese herbs and strict crate rest. And just two weeks later, he now has deep pain response in both hind paws, he regained bladder control and with assistance can go potty on his own and his able to stand up with just a little assistance. I am forever grateful and thankful to everyone at Magnolia Pet Wellness Center! Mahalo plenty to Dr. B, Jasmine, Grace, Amir, Letty, Alisha, Kelsey, Gonzalo and the rest of this amazing team. My Bruno boy is still with me because of all of you!!

Friendly staff, clean facility, I came here with my dog and now I have a cat and totally trust…read moremagnolia with my pets. And they have churus for snacks. So cute

Maybelline had her annual physical. Dr. Jovanna Canty and her vet technician were so very kind to…read moremy girlie pup. The Plaza Hotel is our backyard. Unfortunately, the spectacular fireworks on NYE and July 4th really scare Maybelline. The doctor prescribed a mild sedative. We will see how she does. I appreciate the home visits. The cost is reasonable too!

After reading the other reviews I know now why I can't reach anyone. I guess the lack of my phone…read morenumber not showing up to confirm my account was my first clue, no one emailing me back for an appointment change was my 2nd. I'm sure no one will be showing up Friday for the appointment after I read the last review. Thank you to the others on here so I know they went belly up. I assumed when all the vets kept leaving from last year. Crazy they just sent me an auto charge reminder for another year. Got to call my card. Beware!