We really enjoyed our visit to Smile Place…read more In short: friendly team, fresh and fun atmosphere (including the VW camper), all new up to date equipment and technology, clean, and great location. In long: Dr. Matt and his team were friendly and warm with my girls. The girls absolutely loved the VW camper and enjoyed finding other parts of the camper throughout the office. Covid precautions: call upon arrival, temperature scans, and everyone wears PPE. Atmosphere: The colors are fun for children but not headache inducing as other places catered for children. There is a giant pastel map on the wall which is adorable. Plenty of seating. A coffee bar. Clean atmosphere Team: Friendly team and I especially enjoy that they speak to your children in a warm, friendly manner but not in that patronizing. high-pitch pattern baby talk. They discuss the importance of dental care with your children not just you. This is great because the kiddos value the professionals' feedback and know that it's not just mom nagging. You can feel their smile in their voices and see them in their eyes. I am happy to have found this location. I'm even more impressed that my recently turned three-year-old sat through her x-rays with no problem because she trust the staff so much. Thank you.

We went for our little ones first visit and I cannot stop talking about how great everything was…read more We had such an amazing experience from start to finish. Check in was a breeze, the lobby was geared for kids and everyone was so friendly! Dr. Matt was amazing! He was so gentle and kind to our boy! I seriously cannot sing their praises enough! Our little one loved the dentist after this visit.

This place went downhill after Covid. We brought our stepson there since 2010 and they were great…read more They had a bunch of turnover and no longer take any interest in patients. To fill a cavity is a 3 month wait and when I sent my daughter in w my mom bc I had to work, they needed to call me like I didn't follow a rule. They've cancelled appointment on me multiple times as well. Also, when my daughter needed to see an orthodontist they took X-rays to provide, which took over an hour and very unprofessional bc they used phone flash lights to look at the X-ray? Then the ones they provided were not them and we knew this bc she had braces and a bracket was missing. Stir clear of this place. They are a factory and just want your business but won't do a good job of keeping it.

Greenville office front desk will not answer their phones and has an extreme lack of customer…read moreservice over the past few weeks. Also tried to get a call back by submiting their online form and no one called back. Had to end up calling the Easley location and they were able to access my info to answer a question. Discussed the issue in person and their excuse was being short staffed and they admitted to not answering the phones. This would be understandable if it were not a daily occurance but it has been impossible to get any response at the Greenville location over the past few weeks. Greenville office front desk will not answer their phones and has an extreme lack of customer service over the past few weeks. Also tried to get a call back by submiting their online form and no one called back. Had to end up calling the Easley location and they were able to access my info to answer a question. Discussed the issue in person and their excuse was being short staffed and they admitted to not answering the phones. This would be understandable if it were not a daily occurance but it has been impossible to get any response at the Greenville location over the past few weeks. Update as of 5/12/25 - the place can respond to my negative review on a differet platform but STILL WILL NOT ANSWER THE PHONE. I left an urgent message on 5/09 and no one has called me back yet as of 4pm 5/12. Looking for another provider ASAP. Also, the place is very unorganized when it comes to arriving and having to wait until your child is seen.

Just moved here from California and searched for a Dentist and I couldn't have found a better…read moredentist. The dentist is kind, thorough, knowledgeable and quick. The staff are great too. I'm so happy with Paims Dentistry. I highly recommend them.

Dr worner and his staff are great. Very friendly and more important very honest with your check up…read more Most places will run a special and try to up-sell you and charge for extras. I highly recommend giving them a try.

This was the absolute best experience my children and I have ever had at a pediatric or general…read moredental office--period. The office is incredibly clean, and the staff is so welcoming. My kids absolutely loved it and have already asked when they can go back. Dr. Leanna, Dr. Elizabeth, and the entire team did an excellent job on all four of my children's teeth. They were truly amazing. You can tell they genuinely care about their patients, the parents, and the overall experience. As a small, locally owned practice, that care and personal touch truly show. They are not trying to upsell unnecessary work--only what is truly needed. If I could give them 10 stars, I would. Highly, highly recommend.

I had a great experience here, they were able to schedule my appointment very fast and the doctors…read morewere great. My daughter broke her tooth, they were able to fix it and I could tell they cared about not only my daughter but myself as well.

Consistently kind, caring, and attentive. Wait times are short, Mary Alice has terrific bedside…read moremanner, and I've always felt my concerns were heard. I switched to this office from another local pediatric dentist and it's night and day - my kids could not be happier! I've had 2 instances of dental emergencies and the staff quickly accommodated my kids into the schedule. I can't say enough great things.

My autistic son had to have a cavity filled and Dr. Mary Alice went above and beyond to make him…read morefeel comfortable. We had to have him sedated so it had to be done at the hospital. She made it as positive of an experience as it could be. She even came in dressed like a dinosaur and brought him a Dino mask and a stuffed animal. My son actually loves going to the dentist because of Dr. Mary Alice and her staff.

If yall live near Simpsonville and need a dentist PLEASE go to ProGrin! I legit have never laughed…read moreduring a cleaning before and honestly had such a good time being there. Also they legit are so thoughtful for a dentist office. They offer noise canceling headphones, pillows for your neck or feet, lavender scented towels for nerves. They also gave me a new patient goodie bag and a flower for Valentine's Day! Everyone in the office is amazing to the front desk ladies, Ernie (who did my cleaning), and Dr.Stoller!

They are NOT considerate of your time. They keep canceling appointments if you do not confirm…read morewithin 30 minutes of their text. Hygienists are very rushed and not thorough except for one. They also up sell everything and bill your insurance for random things that you will pay out of pocket for. Will be switching providers. Unacceptable

Going to the dentist is one thing but once you welcome kids to your family, you have to go to these…read morespecialized dentists for your young ones. It wasn't like that for me when I was growing up in Tokyo. You went where your parents went. But times have changed I suppose - you take your kids to these fancy places now, or at least in the States you do. So as you can imagine, these kid-friendly-dentists are trained to "cheer up" and take away the "scare factor" of getting your teeth looked at - and Crockett does it well. In fact, my 5 year old already had a cavity! Thanks G-mama for all those snacks and ice cream pops ( well, we take a good blame as well.....doh!..... they don't call me Mr. Snack for no reason ) Anyway, he took it well and didn't shed a tear ... they even pulled the tooth out and he was like, "you gonna take out more, and let me see it, o'tay" .... time to brush son.

We have four deaf children. Dr. Crockett knows sign language so this is the only place for our…read morekids. They love having a dentist who can communicate with them. She also happens to be a terrific dentist who provides great care. The environment is kid friendly and my 12 yr old just had a cavity filled. He was amazed that it didn't hurt.

Use caution when dealing with the business office here. The Tot Spot failed to get prior…read moreauthorization from BCBS insurance to perform oral surgery. They also failed to tell us that BCBS is out of their network before filing a claim that they knew would be denied (because they failed to get prior authorization). The surgery itself went well. Just make sure you get with your insurance company first before using the Tot Spot as the people working the business side are incompetent and maybe even dishonest.

During a dental procedure she chipped one of my daughters front teeth and didn't tell me. Instead…read moreshe tried to "fix" it until whatever she put on the tooth fell off exposing the chipped tooth. When I called up there to speak with her they started ignoring my calls and wouldn't let me speak with her.

This is the most unprofessional dentist office I have ever seen! The administrative staff has no…read moreclue what is going on - they couldn't even provide print outs/breakdowns on insurance costs for me - very unorganized. Multiple times we felt uncomfortable because they would not allow the parents to watch the x-rays being taken. I did end up forcing my way there because my child was crying, but multiple times the tech was discouraging it and saying there wasn't enough room for me etc....it was very odd. And then when my child was about to have work done, they wouldn't let us back there and the entire process they were not communicating with us and after like 15 minutes, my husband finally just walked back there and grabbed her out of the seat. Then, when we tried to get her x-rays transferred to a new dentist, it was as if they were punishing us for leaving as it was literally like 30 phone calls over multiple days to try and get the images sent. At first, they FAXED a copy of them over - how archaic and not even how it works... how is a dentist supposed to read a copied digital image - they couldn't see a thing. Even our new dentist said the few times they have dealt with Mighty Mouths it has been a struggle and they are about to say they will no longer take patients transferring for them because of how difficult it is. Dr. Martin was so unprofessional speaking to me and ultimately hung up on me. She explained that she gives her staff 3 days to send x-rays. Well for one, it had been 3 days. And two, she doesn't allow her staff anything because the staff told me over and over that they don't have access to the email address and they don't have access to the digital files, which is why they faxed them. So it's odd that Dr. Martin holds information captive from her staff so they cannot properly do their jobs?! And then she was saying I could come pick up the x-rays myself (instead of her just pushing a button to send the files), but only during a certain time! Which would not be enough time to get to my daughter's appointment at the new dentist (which I had to walk out from the other day since they hadn't sent them yet). So it all seemed intentional sabotage because we were leaving their practice....it was a JOKE, and so shady and unprofessional and rude. Don't go there.

This dentist office is amazing. The care is excellent, everything is quick and efficient, and…read morethere's zero BS. They respect your time and do great work. Highly recommend

They are the most conscientious group of ladies and dentist that I have ever been at. They know my…read morename and who I am, and only see me twice a year. Dr. Thomas is reasonable in his suggestions and does great work. Never hardly have to wait in the office for my turn. And what dentist does give aways!?!?!!!