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    11 years ago

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    Lexington Women’s Care Sandhills

    Lexington Women’s Care Sandhills

    3.4(9 reviews)
    10.6 mi

    I was calling this office as I am in need of a second opinion. I spoke to the scheduling nurse and…read moreexplained my situation. She was pretty nice and caring. I was disappointed to get a call back that Dr Johnson declined seeing me and suggested I return to the previous provider. It's scary for a woman to suggest to another woman to return to a provider that was mean, cold, condescending and rude (a matter that was escalated to upper management at that office). It's so hard navigating the health system when you're unheard and unseen. I share in the sentiment that women's needs seem to be on the back burner. It's hard to trust in the medical profession when you can't even get a second opinion.

    I want to make it clear that I am leaving a review about the staff and not the doctors…read more I have been shocked at the customer service at Lexington Women's Care Sandhills. I've heard such great things which is why I wanted to make an appointment in the first place. I'm 14 weeks and have yet to have seen a doctor. Both appointments that have been made have been cancelled by them, the first one within one day of having the appointment. The worst part to me isn't even the cancellations but that you would think that an OBGYN, knowing that many of their clients are probably nervous, hormonal, first-time moms, would be extra compassionate, patient and thorough, explaining the process which is so new. My first contact with their office, being their office assistants, has been anything but that. I've had absolutely no contact with a doctor and what's sad is that I don't think I'll even go here based on their front desk worker, Elma. Hoping it's different tomorrow when I call and that they'll make up for it!

    Kraemer Women's Care

    Kraemer Women's Care

    3.0(8 reviews)
    13.0 mi

    Dr. Kraemer is 100% approachable and gives you his undivided attention when asking questions; he…read moredoesn't make you feel dumb for not knowing. His is soft spoken to lessen any anxiety about the visit and calms your nerves by being a nice person. I was signed in and seen within fifteen minutes and the front staff couldn't have been friendlier. I've always had good experiences here and would recommend them to my colleagues and friends.

    I can't not speak for the rest of the staff but believe all negative reviews about NP Ashley. She…read morelacks professionalism and decent bedside manners. Is there an HR department? How can one have so many negative experiences with no reprimands? First off, first desk, sweet, nurse, sweet, check out desk, sweet... nothing but pleasant experiences from those I encountered. The wait: It was longer than expected. I got there at my scheduled time of 2:30. I left about 3:50. First encountered she came in, spoke and introduced herself. Normal. Nothing off, yet. As a new patient she asked me several questions. Throughout this process is where her attitude shifts and what other review's proclaimed, is exactly what I begin to witness. Why are we being passive aggressive when it comes to one's health? One who is not a medical professional and just providing you with the history from my standpoint and what was established at my prior offices. I am new here so establishing care was essential to receiving current prescriptions. I explained how I was not interested in a screening and she couldn't fathom why. From my understanding, and what I researched in the moment to make sure I was explaining correctly is that your annual CAN be two parts. You don't necessarily need a screening with the Papanicolaou test. One looks for abnormal cells and the other looks for the presence of hpv. I am here for my preventative care. She leaves the room after said sarcastically says "well you don't need a pap smear". Then she returns talking about insurance. She then goes on about women can go up to three years without an annual. Ok great, I pay for insurance so essentially I pay for one yearly and here I am. She then says next time I can "just" do a refill appointment. As a new patient from out of state , I didn't know that was an option or else... I would have. There were some more personal things discussed and she seemed irritated that I couldn't pinpoint what she was feeling. No one questioned her abilities but she mentioned multiple times how they do this every day and how she refers many a day for so and so and how it's not about money... um ok? Upon leaving the room it was some conversation and then she says nice to meet you while I was in the middle of responding to something else. She then steps back and says it again with a tone this time. As if I better respond. The encounter left me uncomfortable and I no longer wish to receive care here. I have since called another practice for some follow up care. I needed an urgent appointment or else I wouldn't have agreed to see her. Now I see why she has same day openings. Very disappointing to encounter a professional with a nice nasty attitude for no reason. I would like to add that she completely changed my prescription which was not discussed. It took my previous doctors and myself years to find something that works for me. I think at this point she intentionally caused me an inconvenience. So frustrating. I have notified the office of her behavior and currently waiting for a callback from the business manager, Jennifer.

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    Kraemer Women's Care
    Kraemer Women's Care

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    Women Physicians Associates OB/GYN

    Women Physicians Associates OB/GYN

    1.8(12 reviews)
    1.3 mi

    Sadly there is no way to leave negative stars, so this one star will have to do. After enduring…read morenumerous insults and injuries at this practice, the appointment on the 24th of January 2022 was the last straw. This practice's ONLY saving grace was Dr. Boggs, and sadly she is gone. The "services" rendered by Dr. Lauren Painter on the above date left me feeling dejected, dismissed, and violated. I use the term "services" in the loosest of means. On this day, my scheduled appointment was at 2:00 PM. I signed in on time, waited in the waiting room for approximately 10 mins, was triaged quickly, and sent to a private exam room, where I waited for about another 5 mins. When Dr. Painter arrived, she asked what was going on. I cried as I explained to her why I was being seen, even attempting to show her pictures as she prepared her equipment for the exam. Afterward, she said, ok, "well, let's go ahead and take a look." Dr. Painter inserted the speculum into my vagina without informing me of what she was doing, and just as quickly, she pulled it out. She then (presumably because I was not walked through the exam) placed lubricant on her fingers and said, "You're going to feel a little cold," and inserted her fingers into my vagina and began pressing on my abdomen as I winched and cried. This goes beyond poor bedside manner but demonstrates a lack of trauma-informed care and empathy. As a therapist, I understand that we cannot possibly prepare for all of our client's trauma, but trauma-informed care requires that we assume all the clients we see have endured some form of trauma, acknowledge the impact of trauma in their lives, and actively work to avoid retraumatizing the client. That was not the case in this meeting. There was no empathy, no acknowledgment of my pain, and no actual medical knowledge provided on the matter. I received a second opinion and learned from another physician that what Dr. Painter diagnosed as a " long cervix" is actually complete uterine prolapse which requires surgical intervention. After 23 years of gynecological treatment, I was NEVER told I had a "long cervix." The only explanation Dr. Painter could offer was, "This could be because of several reasons." I sobbed and left in pain with NO answers. When I arrived at my car at 2:22 PM, I became enraged, realizing that what felt like an eternity was less than 8 minutes. No time or care was given to my issue. I sat for 30 minutes feeling violated; that is when I called the clinical director of the practice, leaving her a voicemail detailing the situation. What blows my mind is that after expressing how I was treated, I was billed for medical services not received. What exactly am I paying for when no medical service was rendered? I came for help and left feeling violated. This sadly is not the first time a physician has dismissed me at this practice, but it will CERTAINLY be the last.

    I write this review with a heavy heart but the demise in the standard of care here cannot be…read moreignored. The negligence I experienced today is something no expectant mother should have to endure as an established patient with a "trusted" practice. I am 23 weeks pregnant with my third child. After having storage and constant pain in my left rib area for three days, I awoke this morning to a blistering, burning, painful rash that was spreading across my stomach. I called the on call nurse around 7 am who said I absolutely needed to be seen today to be evaluated but she couldn't make the appointment. She directed me to call back when they opened but she would make a recommendation in the chart that I needed to be seen. Okay, fine. I called at 8:30 when they opened and was told I would need to leave another message with an OB nurse bc they had only one doctor today "post-call" and the OB nurse would need to decide if the situation was truly urgent and worth being seen. An hour later that nurse called back to say "I can't diagnose you over the phone but it sounds like shingles and we advise you to follow up with your primary care provider." I expressed my concern since at 23 weeks pregnant most PC's won't touch you for hardly anything and will refer you back to the OB (third kid experience). Also with the current omicron surge wouldn't they be underwater? And it's a holiday week? Would I be in danger not being seen? I was told she would pass it up to Dr. Goode but to pursue a PC doctor. On a holiday week. More than halfway pregnant. With possible shingles. And in need of treatment. It struck me they also never even asked me to send a photo of the rash via the portal to attempt to lay eyes on the medical issue. I called my PC, who is an internal medicine practice also through Prisma, and they made an appointment for this afternoon. Only to call me back a few hours later to say they can't see me because I'm pregnant and I needed to see my OB. No joke. I tried. Several times. By 1:45 pm I get another call saying they can't see me until Monday but the doctor would call me in a script. Again without ever laying eyes on me, my rash, or my unborn child. By that late hour, I had already gotten a family doctor, a dermatologist (!!), to look at pictures and diagnose it as shingles, called in a prescription (apparently time is of the essence with shingles) and I had already taken my first dose. I also had already called a new OB practice to establish care - and even as a new patient they gave me urgent care options for this week and scheduled me an appointment for my upcoming glucose test early next week. Now I recognize my immense privilege to have connections to a new OB practice and also a dermatologist to treat me ASAP. I am no more important than the next mother. Without these connections I would have been left with a doc in the box or an ER in the Omicron surge needing shingles anti viral medication. Also ironic that the stress and burden of care was placed back on me, the pregnant mother, for a condition apparently brought on by stress. This was once a thriving practice before the buy out. They have hemorrhaged doctors since then, including patient-favorite Dr. Boggs who delivered my son last year. Dr. Goode was also excellent to me in the hospital and preformed his circumcision perfectly. While I think their overall front desk and lab staff are less than friendly and professional, the OB nurses were always friendly once you were finally in the office, and all of the doctors I met provided great treatment last year with our first pandemic baby. I blame the machine of this buyout. It is sad that good doctors and nurses are being left with a practice in shambles. Everyone I knew that went there has since left in a hurry. They are going to get sued at this current rate - and they are going to deserve it.

    Holladay David C MD - obgyn - Updated May 2026

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