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Webster, TX

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Holiday Inn Houston-Webster

3.2 (63 reviews)
Open • Open 24 hours

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Roxy W.

This is a great hotel to stay if you're visiting the NASA Space Center! The parking is free! There are many food establishments in the area. The area felt safe. The room was clean and had enough towels for 4 people. The pool is indoor and on the smaller side but I loved that they had a jacuzzi. The floors around the pool were always wet and is definitely a hazard for slipping. There are pool towels near the entrance of the pool. This hotel does not offer free breakfast but they have an in house restaurant that serves breakfast and dinner. Overall, this is a hotel that we will return in the future.

This is a picture of the portion of the hallway that is torn up and has wet cement. You can see guests' footprints in the cement.

"If you don't like it, then you can stay somewhere else," was the response from the front desk attendant when I complained about the various major issues at this property. Issues include: 1.) I had to get FOUR replacements for my room key because the lock did not work. As of right now, I cannot get into my room & the afore mentioned front desk attendant had to let me in. No word on what I'm supposed to do if I have to leave my room again... 2.) Hotel seems to have "dips" in the floor, and today they declared that these "dips" were not safe (I have to wonder why they allowed guests to walk and stay on this floor if they were so unsafe to begin with ). So, they decided to re-cement the hallway floor. My issue was not the re-cementing, rathe it is they did not warn the guests, or put up any signs indicating what was happening. All of a sudden, two guys were in the hallway today pulling up the carpet and putting cement down. They left the carpet bunched up in the hallway with wet cementwhen they went home for the night. Consequently, many guests walked through the wet cement & bunched up carpet to get to their rooms. If there were an emergency overnight, then the bunched up carpet creates its own safety concern. 3.) My toilet, barely flushes. When I brought all of these frustrations to the front desk, she said, "I'm sorry you feel that way." She neither offered empathy nor solutions. However, I am taking her advice, and the next time I am in this area, I will be staying at the Hampton Inn down the street. UPDATE: Property Manager NEVER contacted me, even though I requestwd to be contacted about this truly horrible stay! If they didn't contact me about THIS, then my guess is if aomething goes wrong they would not you about your issues at their property.

Dirty room when checking in.
Mitchell M.

So when checking in at 10pm on 6.3.24 I walked into the room they gave me and it had not been cleaned. It had a pizza box, an un made bed and other random things/trash all over the room. When I went back to the front desk and told them I needed a different room the clerk asked me why and I showed him the picture. After looking at the picture he gave me a new room/suit. When getting into the new room it smelled like mold and old booze. I would not recommend staying here for the price of the room and the quality of the work the staff and management put into the rooms when cleaning them.

Brittany H.

The Bridal shower for my gorgeous friend, took place here in their event room, Great space to honest this event. The staff was accommodating with sanitizing our bride squad flute glasses; in their kitchen, dishwasher, and event set them up on display.

I had to sleep on the mattress protector and there's no pillow cases

I've been staying here for about a week and everything was fine the first few days but towards the end they started to get lazy, not only did house keeping not come into my room and clean up I called for a sheet change and they told me "not after 12" even thought they didn't come in the morning. I was forced to sleep on the mattress protector. The front desk man had an attitude about giving us towel even though they didn't come give us any and when we asked for more soap we received a small bar of dove

Smelly Floor Drain Vent... Paaa...Yuke!
John P.

Not staying here again. Paaaaa-Yuke! First, key-card didn't work. Ok, fine things happen. I get it, I am not at a "Five-Star hotel. The hotel front desk clerk was nice enough to come with me on the second trip to make sure the key worked and it did! Yeah, I am in. First things first, got to go pee. Bathroom? A zero out of 10. The floor in the bathroom has some weird drain in the middle of the floor releasing this horrendous sewer gas smell. Covered with two towels and I pretty sure most of the stench is now filtered. Awh, time to order room service. Food was 2 out of 10, but the worst was unwrapping the silverware for the polyester napkin to find unwashed utensils... gag, gag, gag. Call room service up and they quickly brought up new napkins and utensils. The oddest part was the room service attendant, blamed the dishwash. I am certain that the dishwasher isn't the person wrapping silverware. To have her blame that person instead of own it, was the last I could take. So, here I am in this very hotel waiting for my Uber Eats to arrive and I so happy tonight is my last night here. Highly DO NOT Recommended!

Coffee bar, microwave, fridge
Michelle W.

I stayed here at the Holiday Inn because the price was good and so was the location. It is conveniently located near the Space Center of Houston, Kemah Boardwalk and Galveston. The people who work here were so nice and courteous. When I checked out, Yvonne assisted me. She is from the Austin area so she knew exactly where we were from. She was so helpful and assisted us in finding the local hotspots. The room was clean and spacious. It was a pretty big room. Lots of space to move around in. Parking is free. Indoor pool and gym. They have a bar and restaurant downstairs. That place was ALWAYS packed! Only pitfall is wifi. Once I was connected, the connection was so slow and kept disconnecting. I'm assuming since they were packed this weekend that there may have been so many people connected to the wifi. I will definitely be back!

Getting ready to go back to doc in my wheelchair (not provided by hotel)
DeeAnn W.

I chose this hotel because I was having a medical procedure and it was very close to the doctors office. I enjoyed almost everything about this Holiday Inn. It's very clean bedding was wonderful the beds were very comfortable. The staff was kind and attentive. The housekeeping staff were very very kind and made sure I had plenty of towels and extra pillows when they saw that I was recovering from a surgery. The only issue I had that was a bit perturbing was they had no wheelchair on site when I arrived after surgery to get to my room. I chose an ADA room for easy access to everything and I assumed they would have a courtesy wheelchair since all of the rooms start on the second floor but there was no wheelchair and my husband had to run around trying to find me some thing at a medical supply store that was an extra $150 I didn't want to spend The price is comparable with the other hotels in the area and the room was nice and cold temperature wise. However the hallways and in the front entry were very hot and humid and I never understood why

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3 years ago

Hotel very nice but your gm was very nasty to the lady in restaurant .she needs to treat her employees with respect.food was amazing

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Madison at the front desk went out of her way to make sure we were comfortable and taken care of!!

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Ask the Community - Holiday Inn Houston-Webster

Review Highlights - Holiday Inn Houston-Webster

“We had a reservation at the Holiday Inn located at 302 W Bay Area Blvd, but after spending the day at NASA, we encountered a family emergency.”

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Enchanted Gardens

Enchanted Gardens

(2 reviews)

We had our wedding on March 9th here. Lisa is a gem to work with! The place hosted about 90 of our…read morefriends with no problem. I would definitely recommend this place for any occasion. Very easy to work with and has a variety of options. Thanks Lisa!

Hosted our daughter's fifteenth birthday party here last night. We were pleased with the…read moreexperience and the atmosphere, and count the evening as a success. We would definitely consider hosting another event there and would recommend it to others. The facility is well set up and can handle its advertised duties, but the real story is the service provided by the staff. The staff and DJ did a great job of accommodating our party. We brought in outside catering, selected our own music, and spent a long time transforming the facility with a different look and feel. In short, we were particular, and the staff worked very well with us and all the parties involved to make it a success. My daughter and I selected music and I built a slideshow. Chris, the DJ (and either the husband of the owner or co-owner, I didn't ask), did a great job of working the music together to make a great program. We selected some music that wasn't traditional for a teeny-boppy party, and he sequenced it beautifully to engage the entire audience - even the grandparents were dancing! We also changed the program slightly during the event and again he kept up very well. If you are bringing in your own music and slideshow, make sure you follow Chris's directions so that you get the results you are looking for. I brought a few different file types of the slideshow in case there were difficulties playing one on their computer, but there weren't . The food and beverage accommodations are good, although we did not prepare food there, nor did we serve alcoholic beverages. We had dining catered by Gina's restaurant of Clear Lake, and they worked well with the Enchanted Gardens staff. We had a few family members arrive after the dinner was cleared, but the staff reheated and served them food. The service we had included sodas, tea, and water. For an additional fee, they served coffee. About the only drawback is that the facility is a little hard to find. We had a few guests that had difficulty finding the place. There are several factors for this; first is its actual location. It is situated in a strip shopping center that doesn't look like it would accommodate an event facility. Secondly, there is not a sign by the road, so finding the exact entrance in the dark was a little challenging. Third, it appears as though some search engines (including google/yelp) appear to show this near FM 517 even though it is near 146 (some 30 minutes the other direction). We learned of this from some very persistent guests. I hope to submit a request to fix this, but I would highly recommend that you include a map to the facility or directions with your invitation.

Just Kidding Play Cafe

Just Kidding Play Cafe

(18 reviews)

Clear Lake

I've been here once and I WILL be back…read more First of all, I have a toddler who NEVER stops moving. So this was absolutely the best place to take him before nap time. We met up with my mom, sister, and niece so the kids could play. This was fun for both my two year-old and my six year-old niece. I definitely think that it's geared towards the younger ones... which they make perfectly clear. We reserved a spot from 11-1 which was a good time. It was busy and there weren't very many places to sit. People had tables reserved with their stuff which was a little frustrating since they weren't sitting there. The whole time we were there we saw at least two or three tables that had items on them, but no people. I think it would be nice if they had cubbies or containers... some sort of spot where people can leave their stuff and go hang out with their kids without blocking tables for those who plan on actually sitting at them. It's a great place to be able to have some coffee either by yourself or with a friend while your child(ren) play. They do have some small bites you can order as well as snacks for kids. They specify that you are not allowed to bring outside food or drinks. Of course water is the exception here as basically everyone had their giant tumblers as well as smaller ones for the kiddos. You're also allowed to bring things like baby food and whatever toddler snacks you keep in your bag at any given time. While they say no outside for or drinks are allowed, we DID see two moms who each had a toddler and a baby that brought in Chick-fil-A. They both had strollers since they had little bitty babies. So they could've snuck the food in, I don't know. They were already there when I arrived. So they either don't care that much or the two employees I saw were too busy to notice or care. I don't know how many people were working that day, but I into saw two. One was working like crazy trying to get all the drinks and food made for everyone while the other was in the play area trying to keep an eye on everything there. They were both working hard. The lady at the counter was VERY nice and extremely helpful. Especially when I was having a hard time getting the waiver signed online. She was very patient and made our first trip here very pleasant. They do offer party packages for events like birthdays as well as private rooms where you can work for a couple hours while your child plays... for an extra fee, of course. All in all, this place is great. I'm looking forward to our next trip. My coffee was delicious. My son liked his kolache - or hot dog as he called it lol. He had fun. My niece had fun. We will be back!

It was a fun time. It was more suitable for smaller children. The coffee was good, and the staff…read morewere friendly.

Bay Area Museum - The donation bricks near the entrance

Bay Area Museum

(2 reviews)

Thank you Liz and staff! Your professional and your always being available to answer any question…read moreno matter how big or small is much appreciated! If you are looking for a beautiful setting to host your wedding, we highly recommend Bay Area Museum!

So here's the thing, I'm really torn on how to rate this place. This is my conundrum: I'm all about…read moresupporting local historical landmarks (especially when I know they're run on peanuts). I see immense value in the upkeep of these places and I know they bring value to the community. The problem with this place is it just kind of sucked as a "museum". There was really no rhyme or reason to the "artifacts" it was a motley crew of random odds and ends that locals had donated. Even the woman working (although I bet she just volunteered), didn't have a lot of info or insight on the displays. There were some random tea pots, a display with some NASA posters, an old Chinese robe, and some ceramic buildings. According to the plaque outside this spot had been the location for a pretty cool archeological find but I didn't see that very prominently displayed inside. The high point was probably just walking around this old church which had been built in 1901 (I'm pretty sure on the date but could be off). It was really gorgeous for being so tiny. There's a small chapel to the left as you walk in and the right is where the displays are, in what probably served as a hall. The building can be rented out for events. Price of admission is free and donations are accepted. If you're even mildly interested in history and old buildings and you happen to be in the area I'd definitely recommend stopping by for a few minutes (trust me, a few minutes is all you'll need). Just keep your expectations semi-low and you might be pleasantly surprised.

Holiday Inn Houston-Webster - hotels - Updated October 2026

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