The staff were exceptionally friendly and helpful. They fulfilled every request and helped in every…read moreway possible. The staff deserve every bit of praise. The room, however, left something to be desired. Our junior suite was large, but the furnishings felt like something from an airport hotel. And the style of the room leaned too much into the castle motif with the rock tile and dull color. The history of the building offers some explanation, but the given that it was remodeled in 2010 makes me wonder why it still felt so old. The excellent staff, great location, and incredible history of the hotel made for an enjoyable stay. But there is definitely room for improvement.

The Mr. and I recently spent 3 nights in the magnificent Hotel de Bourgtheroulde Autograph…read moreCollection, in a Junior Suite with a courtyard view. This is a beautiful, well located hotel that offers impeccable service and attention to detail. We enjoyed the extensive breakfast buffet each morning of our stay. With both sweet and savory options we were spoilt for choice. There was a full bar with a piano player every night but Sunday. It was a fun place to gather after a day of touring. Located in the heart of the old city, we were able to walk everywhere. If we return to Rouen, the Hotel de Bourgtheroulde would be our first choice for accommodations.

There was someone else hair in our bed. Staff changed sheets after we asked. Stayed here with my…read morethree children. Luckily they slept through the noise of neighbor's loud sex late a night.

From the owner: Votre hôtel-restaurant kyriad rouen centre, vous accueille toute l'année et vous propose le…read moremeilleur équilibre entre la garantie de la qualité et le charme de la diversité. Situé à 5 minutes du centre ville, des rues piétonnes et du centre historique de rouen, du bus et du métro et à 1 km de la gare sncf de rouen, notre établissement sera le point de départ idéal pour vos visites. Le long des bords de seine, votre hôtel-restaurant kyriad rouen centre est à la fois propice à la découverte des chefs-d'œuvre architecturaux et idéalement placé pour le shopping dans le centre commercial " docks 76 ".

Incredible boutique hotel - superbly located and with lovely mixture of modern and historic…read morefeatures and style. pictures say 1000 words please take a look and I would not hesitate to stay here again. (Pro tip - the alley entrance from the main street is indeed bollarded off, but there is a separate side route by which you can bring your luggage and passengers directly into the courtyard and then leave to park offsite. We used an offsite parking garage that was approximately 2 to 3 blocks away so fairly convenient)

Exquisite service and really lovely facilities (although a bit difficult to arrive by car given the…read morepedestrian walk location and nearby construction currently.) I personally love how this hotel follows a Gustave Flaubert theme, the author of works like [Madame Bovary] and [Sentimental Education]. Our floor takes names from characters and places within the short story "Le Danse de Salomé," as noted by beautiful placards and artwork throughout the room. The window opens out onto a quaint courtyard, and the sill is just large enough for you to sit and admire the scenery, smelling the fresh ocean air. Totally picturesque. The front desk is multilingual and incredibly kind, directing people through to the parking garage despite ongoing construction in the neighborhood. They also opened a bottle of wine we brought having forgotten a bottle opener ourselves. Parking is accessible via a car elevator into a private lot. Location is prime, the very centre of Rouen. And yet, the world is quiet beyond the front gate, perfect for those searching for a good night's rest. A bit of paradise. Ah, and they do offer complimentary breakfast, just let them know if you'd like it when checking in.

A step up and still a good price. Great location. Great service. Great amenities. Reasonable…read moreunderground parking. I decided to hit the town for breakfast but theirs looked good. The front desk person was very helpful and spoke superb English.

Quite comfortable, good breakfast to suit all tastes…read more Convenient to sights and underground parking (bring your satnav/gps though)

From the owner: Hôtel confortable et restaurant gourmand Cet établissement d'une trentaine de chambres sort le…read moregrand jeu pour sa clientèle. Sur une thématique européenne, l'hôtel met chacune de ses chambres aux couleurs d'une grande capitale européenne, photos d'art à l'appui. Les chambres ainsi personnalisées possèdent par ailleurs la télévision câblée et un grand confort, dans un établissement des plus modernes. Sur place, le restaurant vous propose une cuisine soignée.