Gary is the best! He is personable and hardworking ... NEVER have I had any insects in our home…read morewith his applications. We use him on a regular basis.

The service this company has provided has been nothing but spectacular. We recently moved into a…read morenew house and called Bug Master regarding spider issues. Not only did they come spray for the spiders but he also let us know that the Carpenter ants could become issue due to some of the landscaping in our yard. (Two different pesticides are required for ants/spiders) Sure enough within a couple of weeks we started noticing the large ants in our house. My girlfriend called to Bug Master have our house sprayed for them and only is he coming to spray for the ants but he will be doing a follow up spray for the spiders. Bug Master offers a 30 day guarantee if you're not satisfied with the results, which I felt was reassuring. Not only was he very informative and helpful, I feel their guarantee shows that they're willing to stand behind their work and fix any issues should they remain. We would definitely recommend them. Edit: I forgot to add that Gary was the gentleman that came and serviced our house. Nothing but great service.

We called Brock about a bad carpenter ant problem we have at our log cabin and he came over 15…read moreminutes and treated the whole house. brock knows his stuff. we HIGHLY recommend him.

Broch showed up for a pest issue we were having right away and delt with it promptly. Very…read moreprofessional, and did an excellent job!!

Dealing with a severe rodent infestation is never easy, but working with Shield Pest Defense turned…read morea difficult process into a completely manageable one. Sawyer, Coleton, and Cody were amazing partners throughout our spring-summer 2026 project. They stand out for their comprehensive, menu-style service model. They provide end-to-end solutions--assessment, sealing/repairs, decontamination, cleaning, and baiting--while taking the time to educate and empower you. We never felt pressured; instead, they gave us the information we needed to choose the exact services that made sense for our budget and property. Beyond their expertise, their customer service is top-notch: Respectful & Accommodating: They treated the property owner with utmost respect and went out of their way to adjust their schedule so they could help us decontaminate and clean a heavily impacted basement. Transparent & Reliable: Scheduling was smooth, communication was clear, and pricing was fair and upfront. We walked away from this experience feeling confident, safe, and fully equipped to maintain a pest-free environment. Massive thanks to Sawyer, Coleton, and Cody for their hard work and professionalism!

We had a mice problem in our shop, they are the most professional pest control company that I have…read moreever been in contact with, very punctual and know what they are doing.

Launa and another girl (I didn't get her name as she sprayed outside) came out and sprayed for…read morespiders inside, around the perimeter and down in the basement about a month ago. We were seeing a lot of spiders prior to their visit but I think I've seen 1 spider since. Very effective treatment and friendly service. Launa talked to us about how she saves the little turtles crossing the road in a local town. Love it!

From the owner: We have over 20 years of experience and take pride in our knowledge and customer service skills…read more We believe in always treating the customer as we would want to be treated.

Have dealt with this company numerous times at both my home and work. They are exceptionally quick,…read morefriendly, and reasonably priced. Tristan, James, & Cheryl are all great to work with. Have and will continue to recommend them to anyone in need of pest services.

From the owner: Bed Bug Control - Bat Control - Termite Control - Rodent Control -Spiders - Wasps - Ants -…read moreBoxelders & Stinkbugs - Commercial - Residential

I paid nearly $400 to Orkin to take care of the mice issue at my house in Butte. After 2 services…read moreover 2.5 months, we still had mice. I called Best Pest Control and after 1 service, the mice are gone. Orkin missed simple entry points for the mice so they continued to come in our house. The second time they came, they didn't even do anything! I asked for a refund and nobody will get back to me about that. Complete waste of money.

This used to be owned by a man named Josh who my husband & I LOVED.. He was honest & caring & SO…read moreinformative. Then the summer rolled around, apt was made with "Guardian" but Josh sold.. Which is his right & we were told it was a mom & her son who bought it, we thought bummer but ok we'll give them a try.. I tell you I'm STILL angry... & we had them come out AGAIN .. a few months ago. The young man whose a know it all.. Who knows nothing ... Said he sprayed entire property which he didn't.. We had more funnel webs ( aggressive spiders) the. We had b4 he showed.. He insulted my dog several times bcuz my dog barked at him.. UM are U effin serious? Yeah that's what dogs do.. Called him a mutt a few times.. We asked if solution was poisonous to pets & he said no.. Then went on & on about how our "mutt dog" could drink a gallon of it & wouldn't hurt him at all.. (He spends more time bragging & yackin then spraying) then when we called them back to maybe actually do job he was hired to do he seemed angry (sorry NOT my fault) my husband watched him & he STILL didn't spray .. Also the most common sense places it seems ANY exterminator would just so obviously see he had no clue.. Like wood piles .. My husband said did you spray around wood (our useable wood, we do ALOT of projects & renovations) this kid I believe his name was TJ replied.. Ugh NO.. I didn't spray that cuz the fumes of this "stuff" is toxic when burnt.. My husband said when BURNT? (He NEVER ever asked) this kid says Yah aren't ya gunna burn all that wood? My husband was dumbfounded & I was even angrier .. We miss josh SO much! I'm sorry I don't recommend the son or mom...

I have been with this locally owned company for a couple years since they were Crusader Pest…read moreControl. Tristan, a technician in his early 20s, has come to house several times to spray for spiders and has been nothing but courteous, kind, and professional. He has taken time to review what he was going and what to expect. He was kind to my young son, cats, and dog. When I missed an appointment, they were nothing but kind and understanding. I cannot recommend them enough!

Guy came out without ladder to get rid of wasp nest saying. Fine. He left said he would come…read moreback hasn't yet. Trying to contact to find out if coming but get funneled to customer service number that puts you on hold with no end. Quick to sign you up follow up customer service is a black hole. Will update if someone actually shows human life. Update: Someone finally called back after being on hold for a long time and got situation resolved.

Madi came out today to give us our quarterly pest control service. She was pleasant responsive and…read morecourteous. She did her job efficiently. I am so happy that we set up this service and feel much more secure about mice, hobo spiders and wasps. I feel this service is well worth the cost and would highly recommend it to anybody looking for pest control.