Made telephone contact with the owner to make an appointment for a family member dealing with a…read moreterminal illness to look into prepaid funeral. Drove him to the appointment, dreading this phase of dealing with his illness. Imagine our surprise when the place was locked up tight, no answer despite going to two doors. Called and left a message, left call back information. Nothing. No call back, no apology, nothing. Devastating, to say the least.

Calvin and his employees are very kind, sincere, and experienced. My aunt passed away and they did…read morea lovely job on her make up and arrangements. The wake and funeral were professional and peaceful as far as that experience goes. Losing a loved one is never easy, but I'd highly recommend this business if you are looking for a funeral home that cares, and goes the extra mile when you might not be able to.

Hi - About a year ago, we made pre-arrangements for our 89 yr old Mom and Jennifer Oliver made the…read moreprocess so easy. On 4/12, our Mom died and Bill Weissenbach was super helpful, genuine, kind, and on the ball to get things all set for our service on 4/15. He and his team gave us the care and comfort we needed. Thanks so much and all the best

In the beginning, before we had paid for anything, we were given a lot of attention and Brad was…read morepatient with all our questions. After we paid, we still had questions and we experienced very uneven service. When we made calls, we wouldn't hear back and had to make more calls. Mind you, funerals and memorial services are a time sensitive event so this lack of customer service just created more stress. Luckily, Amy picked up the slack and helped us a lot during the service.

I was waiting to write a review for Chapel Hill Mortuary until a grave marker was in place, but…read morefeel it's important to get this out now as our journey has lasted a while. Note that we are from out of state, and worked with Chapel Hill through occasional visits, and email. First, our initial consultation with Bryan (not the owner) to plan our step son's death and burial, when he was a ward of the State of Missouri and before he was seriously ill, went very well. Bryan met us in our needs, was very forthcoming with options and costs, as well as some of the hurdles we will need to be aware of. He helped us choose the best services for an undefined future, and be sure that he would be provided for with his unique financial situation. This was several years ago. Last year, in June of 2016, Sean passed away from cancer. Initially, the process seemed to go well, and Bryan covered our budget options, given what we went over during our initial consultations. We had hoped he and Chapel Hill understood our very simple needs and tight financial constraints. Chapel Hill did a fantastic job of opening their beautiful facility to Sean's program friends and the many caregivers who came to share stories and celebrate Sean's life. The grounds are very comforting and peaceful, and the parlor room offered just what we needed to host many wheelchairs and another 30+ rotating guests for a few hours. Our challenge came when, after the initial service, we started looking at the remainder of the budget. Some items were missed, and we had to make some (legal) adjustments. However, that we had room to wiggle because a more expensive stone was used speaks to not completely understanding our initial request, and per Sean's wishes, that things be kept simple. The irony is that, had the correct material for the marker been used, we wouldn't have had money to use to get it into place! Per my earlier statement, it has been over a year, and the grave marker is still not in place, and we still don't have a promise date! Brian May, the owner, is one of the nicest, and most caring individuals, as is Bryan, one of the employees with whom we worked most closely. Other staff seems somewhat detached, but functional. Advice: The grounds are beautiful, and make for a welcoming place to visit a loved one's remains, but beware the budgeting process! Be sure you have everything in writing and understand what each item is for BEFORE you or your loved one dies! Also, check everything twice before monies are dispersed! The time of loss is for mourning and remembrances, not for heavy duty legal accounting and scrambling because monies were mis-directed. To their credit, they promised to do what is right and close Sean's physical burial so we can freely and joyfully remember his life. We are still waiting for the maker, however...

Visiting my loved one's grave site is like going to a garden. The area is beautiful sprinkled with…read moredog wood in the spring. One large pink one shelters my area. The area is in the older section, just as you enter the property by the first mausoleums. and thus will be easy to find for those who, in later years, will seek their ancestors memorial place. Selecting this cemetery was one of the smartest moves I have ever made.

I needed to have a gravestone made for my grandparents and Archway Memorial Chapel was very…read morehelpful! It came out beautifully and they arranged delivery and installation. Very good people to work with.

From the owner: Serving the area for almost 50 years and continuing the tradition of their father, Tyrus A. McGhee,…read morethe second and third generations of the McGhee family is dedicated to serving everyone's needs with compassion and respect. We are staffed with Missouri and Illinois licensed professionals who understand that each family has unique requests and traditions. These wishes will be attentively carried out to suit each family's needs. Archway Memorial Chapel offers many unique services designed to bring dignity with a personal, caring touch to your loved one's remembrance.

Paul funeral home for every single death in my family going back to when Nancy's father ran it. we…read moreare talking uncle, grandma, grandpa, my father, brother, my son and of March 2026 my grandson. thank you for always being there for my family and friends.

Nancy has a heart of gold. She has helped me get through some of the hardest times of my life by…read moretaking care of me & my loved ones. I highly recommend Paul Funeral Home.

PREFACE: I plan to update as my experience unfolds, but as…read moreof now, this For-Profit is not honoring a 60 year old "Immediate Need" contract my grandmother took out for 2 plots in 1965. She purchased one for my Veteran grandfather and another for my herself -- both Paid In Full! Years ago my mother left me a box to open upon learning of her death, which was this, 2025. MY BACKSTORY: Grandmother purchased the plots 1965. She died in CA, 9.21.2001 leaving my mother next inline as the "Assignment of Interment Rights" holder. My Mother died in CA, 12.24.22. May 2025, I learned of her death and received her ashes from the L.A. Cemetery and Crematory in Boyle Heights, CA. If I hadn't, she would have been buried in a Mass Grave of the Unclaimed. In her box were copies of documents from 2001 where Valhalla Management, Mr Zell, nicely confirmed that upon my mother's death, I, her only child, would be next inline as "Assignment of Interment Rights" holder. Not having a public email nor an 800 number, makes it costly for out-of-state family. The only way I was able to get in touch with Valhalla was a DM/PM on facebook. May 2025 I reached out and staff named Nick, EVENTUALLY, replied asking me to email documents for him to look at. So, I sorted through Moms box once more to make sure no documents were overlooked. Early July 2025, 2 emails with various PDFs were sent. Late July no response. I did a followup DM/PM on facebook, that too, was ignored. (You can tell when someone read a DM) CURRENTLY JULY 2025: Once they are satisfied I am who I am, the challenge for me is to decide which of 3 CREMATED family members should be interned at Valhalla. They are: my Grandmother, my Grandfathers famous sister, or my mother. I would LOVE to place all 3 there, and give accolades if that is possible. As of this writing, I can't say because no one has replied to my correspondence. Just days ago I left a short Follow-Up DM/PM regarding my emails. Nada. CONCERN: Will or will they not honor a Contract that has been satisfied monetarily? Whether it be of my doing, or other family members with more tenacity, will they step up? It would be great for this to workout the way my grandmother envisioned! I would love have them handle my mothers Obituary Notice as well. Let's hope! As I stated, I will update as this unfolds. Really shouldn't be this way, but, here we are.

I understand they have NEW management and because I want to be close to my deceased mother I had…read moreconversation with them. No I am not changing my mind about the old management.... But the new management are much different, much kinder, more caring and receptive to my needs. They are five star and have cleaned the place up.