Great guitar shop! Very nice and professional. They did the BEST setup on my Gibson Hummingbird. I…read morehighly recommend these guys! Thanks so much ! -Dallas Guier

5+ Stars. The Team there are professional, knowledgeable and honest. Whether you are looking at a…read morebeginner, intermediate, or higher end instrument, I would recommend shopping there before considering a big box retailer.

went in for bow rosin. owner was helpful to me but more interestingly was extremely helpful to the…read moreteenager with a broken saxophone before me. he went out of his way to try and make an easy fix. when it was apparent there were more issues due to neglect he worked with the kids schedule to get the job completed before his recital. while i was only there for rosin i got to see a great interaction that tells me a lot about how they do business

Excellent service. Very knowledgeable on instruments and great prices. They helped set my daughter…read moreup to rent a violin and we are very pleased with their service. It was worth the drive. Going to rent a saxophone for my son next. I grew up playing the flute and going into the store and talking with the ladies brought back the excitement to join a flute group. They have many fun activities in their store to get kids excited about music. Very pleased and will continue to go to their store for any musical needs.

I went this morning looking for an empty box to ship an electric piano to my brother. Told the…read moregentleman behind the front desk what I what I was looking for and without hesitating he helped me. Didnt act bothered in fact he went out of his way to help me. He got me an empty box, simple. If he was that helpful and I wasnt there to buy anything I have to believe he would be a good person to buy an instrument or whatever they have to sell. Very positive experience, rare nowadays. Dave

Nice try, you had my gear for many months AND I provided ALL of the replacement electronics which…read moreyou also did not return to me. I am considering small-claims court for this. You have an opportunity to correct this matter and possibly receive future business from me, otherwise I will tell all my musical associates to avoid NW Music as well as pursue other legal remedies.

Such an awesome studio! Highly recommend. The owners are great. All around such a sweet studio!read more

Cabral and Doug were fantastic! They breathed new life into my 45 year old acoustic Sigma, my…read moreguitar baby. Ild trust them with anything guitar!

I have a Takamine 12 String that I had touched for about five years. The tension on the strings…read morecaused some damage. On a church musician's recommendation I took the guitar to Gabriel's Guitars. Gabriel looked at the guitar and made some suggestions, always telling me what the costs would be. They had the guitar for a few days, and when I picked it up today it looked and sounded brand new. I highly recommend Gabriel's Guitars.

If you only stop one place while you are in Spokane, this is the place to be! Warren is very…read morewelcoming and knowledgable. Beautiful landscaping complements well the elegence of the pristine pianos he offers. Highly recommend!

Beautiful Steinway gallery!! Excellent customer service! Warren made my husband and I feel welcome…read more Check this Gallery out! Completely satisfied

Jonathan tuned my piano and it has never sounded so good. I highly recommend him.read more

I have an uncommon make of piano, a Fandrich vertical with a unique custom action. Despite its…read moreunfamiliar mechanical workings, Jonathan treats servicing it as "business as usual," consulting with the manufacturer when necessary for plans and parts. I am grateful to have a technician of Jonathan's caliber serving Okanogan county, and recommend him without hesitation.

My relationship with Pounders began roughly 26 years ago. I now currently live in AZ but each time…read moreI am in town I go to Pounders. After all of these years, they have been kind, professional, and trustworthy. I have had custom pieces created and they have always produced high quality work. This visit I worked With Cindy who has been there for a very long time. She was an absolute delight as my daughter, soon to be son-in-law, and I shopped the estate pieces and ideas for wedding rings. CJ was kind with conversation, and I look forward to my next visit.

Very professional and they do amazing work. We've had two pieces modified and a very complicated…read morerepair. Very happy with the results.