I was sent the wrong item and then was told they would only send the correct item after they…read morereceived the wrong one. you are inconvenienced because of their incompetence. good service would be to send the correct one with a return label so the wrong one could be sent back in same box. all you will get is a we screwed up message...thanks a lot!

Great staff in a great hobby shop. Fantastic custom detailing & painting work.read more

I had the most wonderful experience picking up my jewelry today. From start to finish, the entire…read moreprocess felt thoughtful, professional, and genuinely welcoming. The staff made me feel valued and never rushed, and they took the time to walk me through each piece carefully. The craftsmanship is stunning -- every detail is exactly what I hoped for (if not better). You can truly tell they take pride in the quality of their work and the stones they select. Purchasing fine jewelry should feel special, and they absolutely delivered. I left feeling excited, confident, and already planning my next visit. Highly recommend!

We are currently talking to Katherine on hold, listening to her tell another employee that my wife…read moremade her so mad she wants to punch her. What did she do to deserve that customer service? My wife asked for an itemized receipt to explain additional newly added costs, they refused, then she asked for a refund, they refused. Katherine got aggravated and demeaning when asked to see my wife's point of view, and they went back and forth. No one yelled and nothing personal or rude was said. Katherine then agreed to a refund, put us on hold and went around the office telling people my wife was mean and screaming (she wasn't). I don't know if Katherine knew she was on speaker phone but we started recording because she was misrepresenting what happened. But then Katherine vented to a co-worker and threatened to punch my wife. We have it on recording in case of legal needs, but you might want to know the employees at this business are this unstable when asked for itemized invoices. I'm sure she made a mistake and was just defensive, but the way she emotionally escalated this was really inappropriate and then threatening. Not sure if they know they still have us on hold but now Katherine is talking to Bob in the background.

I have been going to this pawn shop for years. As a buyer, It wasn't until February 2024 when they…read morechanged the manager that I started to sell things. Adi, Chad and Denzel gave fair prices when I wanted to sell and always give good deals when I buy. Thats why I check in every week, to see want I can't live without. Thanks guys.

Horrible service and completely rips off each customer, I seen it while sitting in line for almost…read morean hour

awful prices. Clueless marketing. employees are cringe. marketing prices are nothing but a sad…read morejoke. good luck running this shop

They didnt have as many vapes available at the time of this writing (FDA restrictions on vapes),…read morebut it is still worth the trip. The brands they had turned out to be fantastic. They have a large variety of other items in stock as well. Lots of inscence and tobacco. I was strictly on a hunt for vapes, this time in town.

Service was not very friendly or inviting. If you were a regular you were talked to and treated…read morewith respect. 1st time in and no hello no nothing. The selection was nice and the value was fantastic. Most likely will not go back due to feeling like I was disturbing the woman from her puzzle and audiobook.

My daughter and I were excited to try out this shop, but when we got there, it was closed even…read morethough it was during their normal business hours

If you're looking for a card for any situation, this should be your first stop. I was looking for…read moreholidays cards, and was floored by all the choices. They had a section of holiday cards for your Grandma, Grandpa, you significant other, or best friend. You could also get packs of cards which is perfect for that mass mailing. Of course they have lots of Thank You, Get Well, and Birthday cards and other small gifts. As the other reviews mentioned, there are lots of ornaments to choose from. If you can't find a card here, then you won't find it anywhere else.

Stopped in to pick up some ornaments as gifts. I know I can always count on them for good quality…read moreornaments. The store was out of a lot of the ornaments I liked but I still managed to find a cute one as a gift. The employees were very helpful and polite.

I went here with my grandchildren and was very impressed by the service we were given. The…read moreinstructor was super friendly and made time for everyone in the class creating a warm and friendly environment. There were many options on what to use on your project allowing you to be super creative. Overall this was a great experience and I would 100 percent go again.

Rummeles Jewelry and "Mr. Rolex" delivered truly best-in-class customer service…read more Growing up in this blue-collar town, I never imagined I would one day own a Rolex. When the time finally came and I was ready to make that investment, there was no question where I was going -- straight to David, the absolute godfather of sourcing unique and hard-to-find models. He exceeded every expectation. From the first conversation to the final handshake, the experience was personal, professional, and memorable. David not only secured my Rolex Sky-Dweller masterpiece, but he also took the time to walk me through every feature with care and precision. The attention to detail and genuine excitement for his clients is unmatched. And yes -- celebrating the moment with a well-earned beer afterward made it even more special. I couldn't be more proud or grateful for the experience. If you're considering a fine timepiece and want white-glove treatment with hometown integrity, Rummeles is the only place to go. Highly recommend.

Adjustment of Citizen watch band. Helped immediately…read more Very professional/polite. Adjustment done quickly and proficiently. Didn't pressure (soft suggestion only) to make purchase of additional jewelry items....which probably will bring me back to purchase jewelry as holiday gift. Only thing I didn't like was the pawn store...buzz in...vibe front door....this town has no idea what crime is....which unfortunately exaggerates the "needs" to combat the "what if's" of a high end jewelry heist across the street from the POLICE STATION....come on. Keep it classy.