I haven't been to hobby Lobby in some time. I wanted to look at their canvas and oils for painting, as well as an inexpensive poster frame. I am not familiar with the store so I asked one of the two employees up front if they could help me in finding the paints and canvas. With a roll of the eyes they pointed in the general direction and told me to "go look over there", then went back to their important conversation with the fellow employee. After finding that they didn't have exactly what I was looking for I continued to look around. I did find a few little items I am going to use for Christmas and took them to the counter. Again being made to feel like I was interruption their conversation, the cashier checked me out. Then without so much as a thank you or please come again the employee went right back to conversation with the fellow employee. This has never happened to me the few times I have been to Michael's, and the pricing is very close to the same. From now on I will spend the extra time and gas to drive across town where I feel my business is appreciated. Shame on you and/or your training procedures for your employees. read more

I feel sorry for the people that work here. Half the customers don't wear masks. It looks like they've had to reduce the entryway display because of theft. It's just another symptom of how crappy Springfield has become. Shame on the customers for not following the law. read more

I've seen a lot worse. I've also seen a lot better and the better was at this store. They kind of let things go in a few areas. Cleanliness has slipped a little. They've also decided to understaff the place so badly that not only are customers not getting waited on, they're not getting checked out.. That's kind of pathetic. I don't know how you expect to sell anything if it's not on the shelves and then there's no one around to take money. The only people I saw were at the front register and one lady back in the sewing Department. Everybody else was apparently on break or something. I hope things improve but if I had to base anything on what I saw from the customers they may be shutting down- I don't know. It wasn't the best group of people in there today, anyway. read more

When we were in Hobby Lobby I told my wife that there was not one thing in the store that was a need for life, everything they sell is only a want. Needless to say she likes Hobby Lobby more than I do. This is a good place to find cake pans and decorating stuff. We have always been happy with the things we get there. Always go on line, even with your smart phone and get the on line coupon. That is what makes this store affordable and you can do this every day. read more

I have never been a huge Hobby Lobby fan. However, around Christmas I found a few things I really liked. I usually find things overpriced and just not my style. Surprisingly, I liked a few different things and they were "cheap" enough for even me. I do like their furniture, but it must be secretly laced with gold because even on sale, I won't take that fleecing no matter how much I like it. : ) read more

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I give this 4 stars because there is almost always a wait. It seems they worked on this location recently, making it bigger. I was in here today and there was more walking room than before. They have the same selection as other Hobby Lobby locations. I am a fan of the app and website because the 40% off coupon is available on each. read more

I visit Hobby Lobby about once a week so I guess I can be called a pretty regular customer. For the most part I always find what I'm looking for and the prices are not to bad as long as I use the HobbyLobby.com coupon. However, I have noticed that the cashiers barely greet you and they talk between themselves during transactions. It used to not be to bad, but it has progressed in the last few months to every time. I'm not really interested in their stretch marks, zumba class or boyfriends. But, if your a customer that likes overhearing random gossip...then this is the place for you. read more

Here I am again writing a negative review on the Kearney Hobby Lobby. It is my own fault to choose to go there (if you read my previous review from 2016). I have shopped there on other occasions where service was acceptable since then. My latest attempt at shopping there was Monday, November 13. It was one day after the advertised 50% off Studio brand refill album pages. As usual the shelf was sparsely filled. There were only three packs of what I wanted (ONE DAY after the ad!). When I entered the store the line at the ONE check out was long, but a call was made for more checkers. When I was ready to check out there was one open line with two people in it. The front manager was at another register but not available to check out customers. I got in the other line which was going slow as it was a new employee and the order was large and complicated. She (the customer) apologized to the others in line for taking so long. The lady in front of me was unhappy as she said she had made eye contact with the front manager at the other register but was ignored. The manager then proceeded to go talk to another employee at the end of the registers. I went over to her and had to finally interrupt her conversation as she wasn't going to recognize my presence. I said she needed more checkers; she replied one was on the way; I replied she should always be prepared with checkers. Finally two more new employees came to the front. The young man who checked me out was very nice. I told him my displeasure wasn't his fault, but management's fault. All this reminded me of another time where I was in line behind a customer with an order requiring management to come and verify something. I had my item, coupon, and cash ready. No manager showed up so I just put my item down and left. Not the fault of the checker, the fault of the manager. There was one other time where I had to ask for more checkers to the gratitude of all others in line. I realize I sound like a real complainer, but with the Holiday Season coming up, the Kearney Hobby Lobby truly needs to retrain management to accommodate the expectations of customers! read more