The service was great! They solved the problem. But I didn't get my receipt threw my email. And I…read moredidn't get the pictures the Rooter worker said she would send me

They burst my cast iron old sewer pipes running a device thru them. It was not know til months…read morelater and cost $300.00 to repair. Hire at your own risk.

What a blessing to be referred to 1-Tom-Plumber. I texted them at 11:30 pm. by 6:45am I received a…read moretext that they can be out by 8am to estimate the repair. Mark was right on time. we explained we couldn't afford to make major repairs, but we need our water functioning. by 9:30am Heath arrived and got right to fixing the issue. We were made aware our plumbing system is outdated, and the repair is a temporary fix. but we are grateful they were willing to help get water back into the home. We did ask for an around about cost for replacing everything. so, in the future this will be a project we will let 1-Tom-plumber handle. The issue we had was our water meter was flooded. we called Huntsville utilities and was told it is our fix since it fell on our side of the property. We had a plumber come out and they made us aware that we have a crack in the line. 24 hours went by, and nothing was done by that plumber. so, we made a Facebook post asking for suggestions on plumber and I am thanking God that 1-Tom-Plumber was suggested. Thank you again for us crossing paths with them, and their professional customer services. A big thank you to Sarah Myers for referring us.

I've used them before with my condo when I had a leak. Great communication and shows up when they…read moresay. However, be prepared to get knocked down when they tell you how much you owe. I had "Willie" come out to my tenants place for a sulphur smell and all they did was pour water down the ptrap. $250 for pouring some water seems a bit over the top to me. All I'm saying is, be ready to pay an arm and a leg. If you're okay with that, go with this company.

Super quick and efficient. The technician that came out was extremely knowledgeable and helpful…read more Will continue to use their services in the future

Mr. Rooter came out to our house to pump our septic tank. The crew went above and beyond to help…read moreus out of our emergency situation. The office staff was friendly and helpful and got us an appointment the same day! When the technician arrived, he was knowledgeable and polite. The price was definitely reasonable, well worth the great service we received! Will use again.