Cancel

    Open app

    Search

    Hit Markt

    4.4 (5 reviews)
    ModerateGrocery, Department Stores
    Open 7:00 am - 8:00 pm

    Hit Markt Photos

    Hit Markt Reviews in Other Languages

    Verify this business for free

    Get access to customer & competitor insights.

    Verify this business

    Oberpollinger - Having some water and take a break after shopping at Louis Vuitton

    Oberpollinger

    3.7(88 reviews)
    7.4 kmAltstadt, Altstadt-Lehel
    €€€

    To note, this is a review on the Louis Vuitton store within the Munich mall. Specifically, in…read moreregard to the female manager with short blonde hair. I purchased a Neverfull from this location in July, 2024. By August, 2024 the straps had begun to fray and peel. I took a 3.5 hour train to return the bag in person. Upon arrival the employees who greeted me were helpful and professional. However, the manager herself was incredibly condescending, rude, and unwelcoming. I had noted that bag had recently been purchased providing proof with the receipt and asked to either return the bag, or, for a new one to be provided as it was barely a month old. The manager provided me a lecture on how I should be "more sustainable" and provide the "faulty bag to Louis Vuitton", give them "6-8 weeks to fix it", then they would return it to me. When I was unaccepting of this she smirked, rolled her eyes, and stated that "the world is trying to be more sustainable, you should try too" and "you can carry the bag". I responded by telling her a "€1600 bag should not be faulty and to please provide an example of how to carry the bag without the straps". She began to argue with me that the bag was okay, not faulty instead of proving a solution. Long story short, she continued to disregard and provide negative feedback to my request and trying to argue, making myself and 2 other friends feel horribly unwelcome to the point where my friend chose to not make her intended purchase. After about 15 minutes of back and forth the manager stated "you can learn to have a professional conversation", walked away, then came back with a new bag. I thanked her and stated that I was sorry the conversation had to become so tense, but, I appreciated she replaced the bag. She continued to berate me on how I should have been more understanding of the situation and sustainable. As well as, she was ONLY doing this because someone in Frankfurt told her to. I have been a loyal Louis Vuitton customer for years, after the experience I will not be continuing to purchase as their quality and customer service has horribly decreased. If Louis Vuitton cares so deeply about "sustainability" maybe they should start with their quality; handbags and managerial service.

    I think this store is good. It has different choices and brands but very expensive. Even their sale…read moreitems were still very expensive.

    Photos
    Oberpollinger
    Oberpollinger
    Oberpollinger

    See all

    BestSecret Store - Ab 8.3.21 sind unsere Second Season Stores wieder geöffnet. Vereinbaren Sie Ihren Shopping-Termin unter www.bestsecret.com/clickandmeet.

    BestSecret Store

    3.5(37 reviews)
    3.1 km
    €€€

    Bought an autumndeal swarovski item during autumndeals. Best secret gave 20% off 74,99-20% = 59,99,…read moreoctober 19th best secret gave 15 % extra off . After purchase customerservice pretended that my swarovski item wasnt an autumndeal. They lie and cheat customersI am closing my account. Best secret even pretended I used av20% off voucher which I didnt have. Its unacceptable and disgusting. They have the worst customerservice. DONT TRUST BEST SECRET

    The two star rating is based on the fact that I simple don't like this type of out let shopping at…read moreall. But there are positive thing to say too. Firstly the outlets are divided into separate buildings, each with their own 'speciality'. This review concerns only one of them. We started on the second floor. This is and area divided into subsections for women, children and men. Everything is put on racks and laid out on tables. I can't see they don't have any nice thing, because they do! It's just that you really need to enjoy this type of shopping or enjoy saving (quite a lot of) money. To find something you like you need to go through all the items in the racks, though somehow the staff manages to keep everything sorted by size and type of clothing (sport, business, casual, etc.). The staff is very friendly and mostly keen to help you out finding something or pointing you in the right direction. There are no single occupancy fitting rooms, but rather cordoned off areas for communal fittings. When you found everything you need it's all put into a big clear plastic bag and sealed at the cash register. So if you plan on shopping big and are by public transport, my advise would be to bring a bag you feel comfortable with walking down the streets and one that's easy to carry. Downstairs the shopping experience changes drastically and it starts to look like you're in a normal store. Even with shop-in-shop concepts. Much more to my personal liking. Downstairs there is also a coffee bar that serves light meals and snacks too. The place is easily reached by S-Bahn (Riem) and a short walk or a very short bus ride. If you don't mind wading through racks and racks and racks to see if there's anything to your liking, this could be something for you! If you like (or need) be watch your spending or simply like to get the most out of your Euro, this could also be the place for you! But if you expect a more "outlet shopping village" USA style, you may be disappointed. I hope you noticed the positive things in this review. It's just not my thing.

    Photos
    BestSecret Store - Ab heute sind unsere Second Season Stores wieder geöffnet. Vereinbaren Sie Ihren Shopping-Termin unter www.bestsecret.com/clickandmeet.

    Ab heute sind unsere Second Season Stores wieder geöffnet. Vereinbaren Sie Ihren Shopping-Termin unter www.bestsecret.com/clickandmeet.

    BestSecret Store - Kleine Uhrenauswahl

    Kleine Uhrenauswahl

    BestSecret Store - Wir freuen uns, Sie ab Montag, den 4. Mai 2020 wieder in unseren Fashion-Stores in Aschheim/Dornach und München begrüßen zu dürfen.

    See all

    Wir freuen uns, Sie ab Montag, den 4. Mai 2020 wieder in unseren Fashion-Stores in Aschheim/Dornach und München begrüßen zu dürfen.

    Hit Markt - grocery - Updated May 2026

    Loading...
    Loading...
    Loading...