We are new to Primrose this year and have had a wonderful experience. The operational-owners are…read moreinvolved in the business day-to-day to meet parents, and staff is always available, and very responsive, to assist. Given the limitations in the industry, we have felt very fortunate for our daughter to have been placed with some of the finest Pre-K teachers we have encountered. Communication is consistent, clear and helpful to maintaining our daily routine with our child. The facility is top notch, spotless, and extremely inviting and comforting. Parent-teacher conferences were offered early in the year and proved valuable in translating the progress our daughter has made. The staff was attentive, willing, and more than able to answer all of the questions we had prepared. I would recommend this location to anyone considering a trusted, private daycare/Pre-K solution in the area.

A disgusting business. All they care about is getting their money and talking down to you as a…read moreparent as if you Know nothing. Constant emails about someone having Covid. Emails at 9:02 pm to inform that our child can't come to daycare that late at night because employees can't come to work as their homes lost power from a storm. Told our child can't come because they don't have enough staff. Told our son can't come because someone had Covid. But don't worry, all these times our child can't go they still want their 1,654 dollars. The dismiss what you say and have every excuse in the world. Our child is over fed and has a big vomit with no fever twice and we have to go pick him up. Yet the rest of the day there was still no fever and no "vomiting". Then they act like their pediatricians and know better and know our child better than we do. Miss Lauren is the only bright spot there. Our child comes home smelling like a French whore due to the large amount of perfume work by staff that they should know is an irritant for children that young. They are just pompous, arrogant, fake, superficial people who feel they're better than everyone else. It's a shame as the facility is clean and well kept. But it's ridiculous that they keep having Covid issues and staff issues they prevent us from going to work to make money, yet we better pay them their money. I would give negative stars if I could. If money is disposable and you really don't need daycare, then this is the place. If you need to count on them because you work, then look somewhere else. The new facility our child will be at is much cheaper, doesn't have the staff issues, nor do they have the Covid issues either that primrose has. We babe been told by so many people how happy our child is and they love him. Last week the fill in for Miss Lauren says our child only smiles when we come pick him up when he always smiles for Miss Lauren. Who says that? Maybe if he isn't smiling you should look at yourself. I could go on for day, but they're not worth it and if anyone reads this, you get the point.

Took a tour of this facility and was blown away. It put me at peace so quickly that I will have no…read moretrouble dropping my child in their care. It accommodates my flexible shifts and is super clean. Best part is their learning center and different activities that include a lot of physical involvement for development of my child. At least my child will not be in front of a TV all the time. Hannah k

My daughter has been going to Gloworms for over a year now. Needed a daycare who had flexible…read morehours. I love getting the pictures emailed to me through out the day so I know what my daughter is learning. The daily reports are nice so I can ask more questions about my daughters day specifically and she loves her friends and teachers here.

Incredible teachers and staff. Very responsible, alert, and caring folks. I'm honestly astonished…read morethat the center has been able to find such amazing staff consistently. Highly recommend.

This is a highly dysfunctional and verbally abusive environment. The staff do nothing but yell at…read morethe children to enforce a structure that is not healthy for a child's development. The children are forced to sit in squares next to each other, and are yelled at if they play with one another or chat with one another (something that is extremely important for a child's development). They have limited playtime, during which they are forced to go from one station to another (a station might be legos/blocks, pretend kitchen, etc.) and they get no more than five minutes to play before they have to clean up and move on. Consequently children in this environment have poor conflict resolution skills (because all the adults model to them is yelling at them). Do not send your children to these people.

This location isn't currently open. Regardless, I can't recommend this company. We had our kiddo…read morethere (he started a little after 12 months), and there was a range in the quality of teachers like at most other daycare. I did notice some teachers in the older kids' classrooms sharply yelling/screaming at kids from time to time (not what I wanted for our kiddo, but he wasn't in that room, so it was a "cross that bridge when we get to it" situation). The problem was the purposeful lack of communication and withholding of information. The director and company knew their lease was up. They knew their new space wasn't finished yet (literally not built, and no occupancy permit). They knew in January it wasn't going to be ready and ended up asking for lease extensions for about 4 months. They never told parents about this tenuous situation; it was always just, "oh, we'll be moving in [insert new month]." Not a word that construction wasn't even going on at the new place because BUILDING PERMITS hadn't been issued, and that they had no other backup plan. Well, the lease extensions ran out entirely and the building owner told them they had no more extensions and had to vacate. Did they tell parents? No. They waited until there was just 2 weeks before abruptly telling parents their only Pittsburgh location was closing. Oh, but we could request to be put into one of their suburban locations, the closest of which was 30 minutes+ each way with traffic (and at least 45 minutes driving near the end of the day because of rush hour). So, at least 2 hours each day of driving to/from daycare; out and back, out and back. Even getting a straight answer from them about which suburban location they'd place my son at was a nightmare. We had no other option, because they purposefully waited so long to tell us parents what they had known for months. We did the 2 hour drive for two weeks to see if it would work, while frantically searching for other daycares with open slots. The suburban location also treated anyone from the city like a second class citizen. Suburban staff acted like the Pittsburgh kids weren't their problem, they were just taking up space; it really seemed like there had been no planning or communication about the Pittsburgh kids coming. NO PLAN for parents to sign kids in and out; wouldn't let us use the electronic sign-in/sign-out system the suburban parents got to use, wouldn't give us door codes like we had at the other location and like they had for their suburban parents (until Pittsburgh parents repeatedly complained), no bins for kids to store stuff like extra clothes (and they literally had empty bins in my son's room; I heard a Pittsburgh teacher politely ask if they could use them for our kids since they were empty, and she was VERY FIRMLY shot down, "No. You CANNOT use them." No explanation.), not enough hooks, etc. for coats/hats/mittens, and they crammed all the Pittsburgh kids into one classroom regardless of age: infants, one year olds, and older toddlers all in the same room. Napping was a nightmare. I felt so bad for the Pittsburgh teachers. All in all, I wouldn't trust this company or the Pittsburgh Director (Maggie) again. The two stars is only because we had one excellent teacher who we really liked and miss. Hilarious note: the company employee's five star post was posted AFTER they closed this location.

From a parent's perspective... the director / leadership at this place with Maggie is the worst…read moreI've ever seen and I've brought three children through this facility over the past 5 years. Her communication is absolutely horrendous and extremely unprofessional. An alleged abuse incident involving my child and his behavioral tech occurred at the facility and was reported to DHS by daycare staff. Yet, Maggie - the director - never called us to tell us this happened. We only found out because DHS called us to come to our HOME and investigate. When we questioned Maggie about it she said, "I didn't want to bother you with it". Are you kidding me?!?!? Whether this report was unfounded or not, we - the parents - should have been notified. That's communication 101. This is just one example of her poor communication but I have an entire list. *Also... people who have been accused of child abuse work here. Leadership will tell you it's unfounded / retaliation between disgruntled teachers and maybe that's truebut I wouldn't risk it if I were you.

On week ends the place is very dirty especially in men,s locker room ,no towels,over flowing…read moregarbage,there is no team work to keep it clean,disgusting

I don't think it's fair for someone to comment with one star on hearsay, especially when they admit…read moreto not even having their child at this center. As someone who has my infant child here, I can say that they do a great job. I absolutely love the cameras which allow me to see what my child is doing at all times. The teachers are very receptive to my instructions and I feel like we have good communication. I would recommend Kiddie Academy of South Fayette to others just based on the cameras and location alone. But the staff have been very helpful and are easy to talk to. I think they do a great job of staying organized and tending to the needs of all the babies in the class. It's not easy to keep track of so many different baby types and schedules! Hopefully people won't let the one star review sway them from exploring this center as an option! I feel very lucky to have my baby here!

I recently went on a tour of the program and although I liked what I saw, I did not like the…read moreattitude of the director. In my opinion, she was not very warm or welcoming to me. She kind of had a serious tone and wasn't helpful with giving me payment options and asking if I could afford it or not. She was very blunt about telling me the registration fee. It's like she was wearing a fake smile. Due to the impression that she left on me, I will not be enrolling my child. It sucks because kindercare has a great reputation and I want the best for my child but I do not want to have another interaction like that again with the director.

Words can't express how much we LOVE this KinderCare! The seasoned teachers and long-standing…read moreleadership are clear to see from first interaction. While I was nervous to start my son last July (mid pandemic), KinderCare always made me feel comfortable with the procedures in place to keep the kids safe! Now my 2 sons attend and the teachers could not care for them any better. Shout out to the infant teachers who have really raised two happy happy happy boys in those difficult months- both developmentally and mentally for me! Rose, Tia and Poli are the best! My toddler is always smiling on drop off with Janelle and Tracy. I have a demanding career in healthcare (what a time!!), and I know everyday they are so well taken care of and loved! The kids are thriving and LOVE coming to school. They are also so tired at the end of the day from the physical and educational stimulation that they sleep 12 hours straight (always helps!). I guess the only negative would be that the location might not be convenient for the work from home'rs, but I would recommend all my friends to this childcare without any hesitation, esp if it is convenient! Plus; they have an enclosed playground right on the square! Kids LOVE!

The ownership communication style is not professional. Lots of turnover of teachers and struggles…read morewith consistency. No respect for working parents, as they close on weekdays and expect you to come pick your child up midday if they get too active. Combination of issues to the extent we had to take our child somewhere else.

Can't say enough positive things about AAK. My child has been at the center from 4 mo old on, and…read moreevery classroom has been really great. There was a bit more turnover when we started (I believe in part bc in order to gain a 3rd keystone star, the bar was raised as far as teacher training- I'm a-ok with that) but the teachers there now are the one's who have been around for years. Very accommodating, as far as parent needs/ styles (ie, pick up times, cloth diapers, breast milk) are concerned. We drive all the way from the city (for nearly 3 years!) and it's still worth it!

Teenie Tots Childcare is truly one of a kind! The teachers there truly love the kids and you can…read moresee that. I love that the daycare teaches and implements everyday task/skills into their daily learning. They are very big on children reaching the age appropriate milestones and then some. It is a very intimate setting for children to feel comfortable and supported. I cannot thank the owner, Erica enough for running such an amazing business and caring for the children. I have met every teacher in the center and I can trust they will always provide the best care not only for my kids but to others as well. The establishment is very clean, the communication about any closures and delays are always communicated timely. You can tell the owner values running a smooth and professional establishment. This daycare center is truly amazing and I wouldn't recommend any other place.

This is the best daycare learning center. They are very accommodating to the parents in providing…read moretransportations service to and from local schools. They also give insightful feedback about child behavior that is good or bad. The staff is very supportive of the children by showing up to different special events in the child's life. They also provide healthy snacks and teach them on safe playing habits. They also take the children to the local library for reading time and to the park. The staff are knowledgeable of child development and work with them to stay on track with their learning development. It's like having an extended family of support.