Wow! What a wonderful experience! I purchased Hirshfield's paint for my living room and for whatever reason, the paint, my roller, whatever - wasn't cutting it . I just couldn't get a blended look. I could still see shadows even through the primer - so frustrating! So I stopped in to relay my story, and without hesitation Mike took care of it! He asked a few basic questions about my materials and then said "Don't worry, we'll get you set up right." I haven't experienced such genuine customer service before. He didn't badger me or ask what I did wrong - he just took care of it. They were really busy that morning, and you could feel the stress, but he kept a smile on and was super professional and just really made my morning! I went in prepared to battle and I got a kiss on the cheek (so to speak!) :) thanks Mike! I'll definitely be back! read more