Our experience with Aero started out great, but ultimately turned into an incredibly frustrating,…read moreexpensive mistake. During our consultation, the sales rep sold us on the Hunter Douglas "Light Lock" blackout blinds for our two kids' bedrooms. She managed expectations well, noting they wouldn't be 100% pitch black but would be a massive upgrade from our basic $200 Home Depot blinds we installed ourselves. Based on that promise, we invested over $2,000. The installation process was a total disaster. It took three separate appointments just to get them up. The first two times they arrived with zero knowledge of how to install the product. The third time he arrived, he admitted he had never put these exact blinds in before and actually suggested using double-sided tape at one point. Now that they are finally up, the performance is terrible--they let in a ton of light and aren't at all we had hoped for. When we reached out with photos/videos to check if they were even installed correctly, it took days to get a generic response telling us everything looks okay. I requested a call from a manager days ago and have been completely ignored. For a premium $2k+ price tag for 4 windows, the product, installation quality, and customer service have been completely unacceptable. Save your money and look elsewhere.

Consultation about replacing window shades in the future and fixing others. Made sensible…read morerecommendations and referred me to another service that repairs shades

Full disclosure - I did not actually hire this company. This is solely based on initial customer…read moreservice experience. I'm having some windows replaced and contacted Budget Blinds to get a bid for new shades/blinds. I explained I wanted to get everything decided so the shades could be ordered and installed as soon as possible after the windows went in. They refused to even do a consult until after new windows were fully installed, would not even provide a general initial estimate via email when I said I'd be willing to send the measurements myself and was clear I understood the price could change slightly if the window measurements changed after install. I won't do business with vendors who aren't eager to earn it.

Ashley truly understands the importance of serving her customers and territory. I highly recommend…read morecalling Ashley for your window treatment needs.

Our experience with Aero started out great, but ultimately turned into an incredibly frustrating,…read moreexpensive mistake. During our consultation, the sales rep sold us on the Hunter Douglas "Light Lock" blackout blinds for our two kids' bedrooms. She managed expectations well, noting they wouldn't be 100% pitch black but would be a massive upgrade from our basic $200 Home Depot blinds we installed ourselves. Based on that promise, we invested over $2,000. The installation process was a total disaster. It took three separate appointments just to get them up. The first two times they arrived with zero knowledge of how to install the product. The third time he arrived, he admitted he had never put these exact blinds in before and actually suggested using double-sided tape at one point. Now that they are finally up, the performance is terrible--they let in a ton of light and aren't at all we had hoped for. When we reached out with photos/videos to check if they were even installed correctly, it took days to get a generic response telling us everything looks okay. I requested a call from a manager days ago and have been completely ignored. For a premium $2k+ price tag for 4 windows, the product, installation quality, and customer service have been completely unacceptable. Save your money and look elsewhere.

We were very pleased with our experience with Aero Drapery & Blind. I originally called them to get…read morea quote simply to compare with the quote we got from Costco. I honestly viewed it as due diligence more than anything. But Sally really impressed us. She made good suggestions, listened to our desires and was quick to help us zero in on the types of things we were looking for (and not waste time looking at things we didn't want). It was clear to me she had many years of experience working in this field. In the end, her bid for our job came in just sightly higher than the quote we got from Costco, and the difference was so negligible that it was a wash for me. We liked the options Sally had slightly better, and we honestly just liked Sally a lot more than the sales guy from the Costco vendor. We also were super impressed with the gentleman who came to install the blinds. Tony, I think. I laughed in disbelieve when he told me it would take an hour but it was pretty close. He was a total pro, and he knew exactly what he was doing. I appreciated that he noticed that the valence wasn't 100% perfect and so he had them order a replacement that was 100% perfect. The attention to detail was great, and we were very pleased with that. In addition, the blinds look GREAT. They look like they were custom-stained to match our room and they were cut perfectly for the space. We could not ask for better and it's improved our room tremendously. For the first few days I didn't even want to leave the livingroom. I just wanted to sit there and stare at my pretty window. Thanks, Sally!

Horrible customer service blinds and veins are cheap. I purchased three sets two bedrooms and one…read moreliving room vertical blinds last year have had two replacements to date. Had to wait four weeks for a replacement which left my living room windows open to the street was advised to go to Lowe's or Menards to purchase Veins until delivery was made. This cost me $50. I asked for a reimbursement I was denied worst customer service. Worst quality of service do not buy from three day blinds.

I have ordered a house- full of Roman shades in beautiful fabrics from this company over a decade…read more But on a recent order, the price doubled, the wait time to get the blind was more than 4 weeks, and their installer has changed our install date twice. When the shade came, it had little holes all over it. My advice is to shop around. I wish that I had.

Nicole and team were great. I would use caution with the term "budget" cause blinds are $$$. Anyway…read morethis team was awesome. Free in home consultation helped us get an idea of what we could do. It took us 3 months to decide to get them done and we never felt pressure to move forward. They worked with out budget adjustments, the blinds arrived on schedule and the installation was so smooth. The installer made sure we knew everything about it and he was done in no time! We are so happy with our new blinds, they look great, and are easy to use. Definitely recommend!

From the owner: Since its founding, we at Budget Blinds have proudly served the local community by offering high…read morequality and stylish window coverings for any occasion. Our goal is simple: to provide you with the best products and services in order to enrich your home environment. Our lavish selection of window treatments includes shutters, blinds, draperies, and shades. Regardless of the window's size or shape, you can rest assured Budget BlindS will have a customized window coverings solution ready for you. Call us today to schedule your free in-home consultation. We'll bring you the highest quality and most fashionable window coverings available today. We're looking forward to helping you beautify your home!

an abundance of unfortunate circumstances, one of which, it took almost one year to complete the…read morejob and the finished product is unacceptable. But since I am being ghosted, it cannot be resolved. These are just a couple of numerous problems throughout the process.

Absolutely cannot say enough about Nathan. We purchased a completely remodeled house with zero…read morewindow coverings. Nathan came over and spent some time with us talking through options and gave us a quote on every window in our house quickly. We decided to prioritize our main floor and primary bedroom and we're so glad with what we chose. Nathan installed quickly, and when our bedroom blinds were backordered he even came over and put up some temporary shades for us to tide over until they came in. His attention to detail is second to none, and I'm so glad I chose to go with a local provider over one of the big box stores. Well worth the investment!