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Recommended Reviews - Hipotel Hipocampo Palace
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7 years ago
I'd like to say that everyone working there was amazing. Antonia, Nico, Víctor and all of the reception staff. Hellos and smile rain upon you from the moment you arrive. And then I had the pleasure of meeting Cruella. She was missing the coat of baby dalmatians, but it was her. I'd recognize her anyhere. The Assistant Manager. I've never been treated in such a way in 5 star accommodations. Come to think of it, I've never been treated that way at any hotel. She was rude, childish, and inept to be in the position she is in, but I digress. A young lady and I were sitting at a table, center stage, waiting patiently for the show to begin. We had cocktails, a few smokes and even more laughs. The children danced and we watched. The young lady I was with decided to join the fun. Watching her with the kids and listening to the typical mini-disco songs played a bit too loudly, I pause to smile, as I'm about to enjoy a sip of my vodka, and remember that these moments are the reason I work so hard. The mini-disco ends and we are surrounded by the children. They sit to the left, they sit to our right. Some have infiltrated the table behind us. One even sits with us. It seems their parents are more than happy to have a break from the non-stop job that is parenthood. Bestowing upon us the pleasure of their children's company. The cocktails and laughs continue, but the smokes have been respectfully hidden in my pocket. Another hour slips away from me and I softly kiss her cheek and whisper that I must use the facilities. Taking advantage to smoke as I walk towards the door. I place my back against the wall as to not block anyone's view. I walk in, having field stripped the cherry of the butt, to deposit said butt in the nearest trash can on my way to the wash closet. That's when I hear her voice. Cruella. Angry and hateful. There are ashtrays. I turn and stare into her eyes and show her that the butt is in my hand. This seems to anger her even more. The fact that she's not as astute as she believed. She turns on her heels and scouffs before she walks away. I remember thinking in that moment. "That was immature and overly aggressive" While in the restroom I came to the conclusion that Cruella might work there. I walked to the bar and saw a friendly face, Victor. As I was asking him, the room turned cold, I could hear the devils steps behind me. I turned, relieved to see it was only Cruella. Relieved until she spoke, nearly yelling. It seems her anger at her own embarrassment has doubled. Now she's fuming when I comment on her lack of professionalism and decor. I ask for the Manager's office and I'm directed by the bar staff to reception. I walk, she flies. Seems he's not in. She wants to continue arguing and impose her importance. The worst thing you can do to a clown is force him to play alone. Exactly how I left Cruella, like a clown! Moral to this story.... fire her or scold her, but for the love of God.....place ashtrays near the doors to keep her inner devil at bay read more
11 years ago
Just returned from a 3 night stay at this hotel and it was absolutely fantastic-well deserving of its 5 star rating! The staff are fluent in English despite the majority of the clientele being German and are very accommodating-nothing seems to be too much trouble. I also loved the opportunity to practice my German as well as Spanish! The pool area and gardens are beautiful with the sun loungers nicely spread out. There is also waiter service direct to your sun lounger so no need to move to order a glass of wine! The food in the restaurant is always a buffet selection so it's ample and varied offering something for everyone. You can choose what meat/fish you would like grilled or indulge in a plethora of mini desserts at your leisure. My only criticism would be that water was very overpriced and there isn't the option for tap water. There are ample shops closeby however! The suites are beautifully air conditioned which was fantastic given the lowest temperature on a night was 22* (definitely not what a Geordie is used to)! My balcony was a lovely sun trap in the evening so I would recommend a room overlooking the pool. Overall a very relaxing stay! read more
More info about Hipotel Hipocampo Palace
Carrer S'estanyol, 13
07530 Son Servera
Spain
Directions
971 587 002
Call Now
Visit Website
http://www.hipotels.com
Payment methods
Does Hipotel Hipocampo Palace take credit cards?
Yes, Hipotel Hipocampo Palace takes credit cards.
Outdoor Amenities
Does Hipotel Hipocampo Palace have parking?
Yes, Hipotel Hipocampo Palace has parking options.
Other Amenities
Does Hipotel Hipocampo Palace have free WiFi?
Yes, Hipotel Hipocampo Palace has free WiFi.















