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Hinz & Kunst

4.0 (1 review)

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13 years ago

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Geschenke Kaiser

Geschenke Kaiser

3.7(6 reviews)
3.5 kmAltstadt, Altstadt-Lehel
€€€

Why 5 stars? Because the owner was one of the nicest people we met in Europe…read more --- --- --- While walking through Munich, my wife noticed this store and quickly darted for the entrance. Both our mom's love crosses and this place might have the largest cross selection in the world. If not, it definitely takes home gold on cross per square foot. We heavily debated for about half an hour on which crosses to bring back home for our parents. The woman, who I can only assume is the owner, could not have been more friendly and patient with us. She was pretty hilarious, as well, as she dealt with our indecision. We eventually decided on a couple and she wrapped them up meticulously. She even gave us a form to fill out to save us some tax money. There were plenty of other cool knick-knacks in here, but we just came to shop through the hundreds of crosses, and we were very happy with our choice to stop in!

TERRIBLE CUSTOMER SERVICE. Never encountered such rude…read morepeople, both of the ladies inside the shop. I was kindly asking a couple of questions and both times I was abruptly interrupted. They misunderstood what I was saying, and didn't even apologise after they finally got what I was asking for. I wanted to buy a couple of gifts, and spend some money, but after multiple rude answers and statements I decided to kindly leave the shop. If you dislike people, don't work in an environment where you, guess what... talk with people. I suggest watching a YouTube tutorial on "how to smile" or simply take that broom out of your ***. That could help. Merry Christmas

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Hinz & Kunst - artsandcrafts - Updated May 2026

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