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    Hines Heating & Cooling

    5.0 (1 review)

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    10 years ago

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    A & M Heating & Cooling

    A & M Heating & Cooling

    (2 reviews)

    Flooding caused my central air unit to fail, twice! The…read morefirst time it was up and running within 24 hours and at a reasonable price. The second time I just called the first flashy ad that popped up. HUGE mistake. They charged me a $95 service fee and quoted me more than twice what I had paid A&M for a previous repair! I called A&M, and realized I just got suckered out of $95! they had to order the part but managed to get it working temporarily until the part comes in, and it is almost exactly half the price! I hate to leave bad reviews, I very seldom write any review, but I think everyone should know, especially seniors, should be aware. I don't want to mention the name of the other place because I'm sure they are within "technical" guidelines and prices, but in my opinion they are lacking some moral boundaries. Might just be price gouging. Skip the heating and cooling company that starts with the letter "S", just sayin'

    This is concerning 3 visit from A & M Cooling & heaing on a 5 year old system. I paid appox…read more$125-150.00 ?? on the first visit to only be told nothing was wrong with my air conditioner. A few weeks later it broke down again. The second visit was the same thing - I paid $80 (however, laurie refunded the service call since it was not fixed). The 3rd visit the guy came out and reset the breaker and it started up again - I was charged $80.00 - he told me they were resetting the breaker because there is no problem with the air conditioner. He stated that if it happens again that he would immediately come out and show me how to reset the breaker. When it broke down I called Laurie and she normally was very nice that is the only reason I kept going back to this company but this time she was mean. I told her what the guy told me and she said he wasn't available and that they would need to charge me another fee to come out. I explained that the guy told me there would be no charge if it happened again and he would immediate come. We argued over when he would come and I knew I would not win with her so I told her the first available time - but it was just to show me how to reset the system (so that I don't have to pay them $80 every few days). I have beat myself up with going with this companty - they do not fix the problem just reset the system. I left a review that angie deleted. Shortly after review the guy called and said he was on his way - he arrived and showed me how to reset which took 2 minutes.- that I appreciate. However, if I had know they would not fix the system then I would never had keep going back - the problem was never fixed they only reset the breaker box. 3 visits - 2nd visit refunded. If you need your system fixed I would suggest another company.

    Hines Heating & Cooling - hvac - Updated May 2026

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