The Valet Shayan and Colton really hooked me up!! Such great service my car felt special read more

The service of the restaurant, the view were excellent, we loved the dinner we had, we had dinner 2 days and it was very tasty as was the lunch read more

Valet was amazingly fast and helpful. Views were spectacular and will be coming back. Hot tub was a little dirty.

What a beautiful property! Seems a little old but well maintained. I came for a conference- wifi worked well. The staff was hit and miss. Some people that might have been around for a while didn't seem to have the warmth. The food was good. Some of the staff talked and made me feel at home. The sunset and views - glorious! The parking lot was smelling a little. Clean and large rooms. read more

Hilton La Jolla Torrey Pines - Sunset with pool view - Hotels Near Me - La Jolla, California

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The room was fine, roomy, okay view, but I was not happy with Lilly's service. Lilly who checked me in told me to go the wrong way to the parking garage and the wrong way to my room. I even asked her twice on each to confirm where she was directing me. She pointed to her left down the hallway and said that was the way to the elevators. She didn't tell me that there were TWO sets of elevators and the ones she sent me to was the exact opposite direction that didn't have my room # listed at all. I went up to the 4th floor anyway to give it a try and the maids said I had to go down to the lobby and take the elevators on the north side instead. Before that, Lilly had me waiting in the Honors line for a long time. I was waiting so long that the other lady at the front desk (very professional taller lady, looked maybe Asian) had to tell Lilly to help me bc I had been waiting there. When Lilly realized she left me hanging there she didn't apologize or anything and just decided to have a casual conversation with a co-worker before acknowledging my turn after I'm already standing in front of her . She also took such a long time on my reservation and tried to charge me full price and taxes and incidentals and $47 parking for an already billed out room. Oh which she didn't apologize for that either when I pointed it out to her and just said: "I see what you're saying". She didn't thank me for being a Diamond Member. She didn't tell me waters were in the room. I went to the shop and asked if waters were in the room and she said I didn't know so I bought drinks and snacks in case. Ludivina C charged me $49.78 for it and said she couldn't give me an itemized receipt when I asked bc she "already closed it out." I literally turned right around and asked for the receipt almost immediately after my purchase. The room is fine. It is roomy and the view is decent. It's NOT of the golf course. I'm a golfer staying on a golf course and a Diamond member but no view of it. Not happy she didn't even apologize for sending me the wrong way to my room just claiming she didn't know my rook wasn't that way. read more

Hilton La Jolla Torrey Pines - Hotels Near Me - La Jolla, California

Girl at the front desk didn't know much about anything. Didn't really tell me about the place or where I could find anything and also when I asked her about my $30 credit per day I asked what it would cover in the marketplace or in the restaurant and she had no idea. But she did tell me that I would get $30 per day not per night. Her name was Angela. She was terrible and she told me wrong. I had to figure all of the stuff out at the end of the day. The plugs in the room by the desk did not work so they had to come fix that. When I went to eat dinner in the first night downstairs, I loved the sliders, but they took forever and I don't know why because there was hardly anyone down there. It was also hard to get the bartenders attention because they were basically trying to clean up the bar, even though they didn't close until 11 and I was there 8 to 9-ish and they were getting ready for the next day. When I finally got up to leave that's when they finally came over and I asked what is the surcharge on the receipt was and of course the bartender rudely looks at the receipt first and then puts it away. Instead of answering my question first. I tipped them, but after that last interaction, I wanted to take my tip back. He couldn't explain it and he was kind of rude about it. He said none of it goes to them. Which he meant, none of that surcharge money goes to them as a tip, but it does go towards their minimum wage because the hotels can't afford California minimum wage. Take it from another state or something, but don't expect it from customers Hilton. Pay your people because you guys have money by the way you charge for these hotel rooms. And he wasn't even the person that served me. Like how dare he thinks he deserves my tip money when he didn't do anything.... So weird.... The other one was nice but I had to wait for a menu and then I had to wait for my wine and then I had to wait for a new glass because the first glass had lipstick stains all over it. How do you miss that? And then, of course I waited for the sliders. Also, what is with all of the hair in the bathrooms. The last time I stayed at a Hilton....It was in Long Beach and there was hair all over the bathroom floor. This time the hair is all over the shower walls. And the CEILING! Do they not clean anymore? It's my pet peeve when there's hair all over the place I don't even like my own hair in my own house all over the place I pick it up and I throw it away. I don't understand why it's not hard to take a Clorox wipe and just wipe it off the shower wall really quick. It just makes me wonder if they actually get cleaned.... Also, the marketplace says it's open 10 to 10 but it's not. You have to go get a manager to unlock the door to purchase something. I wanted a yogurt with fruit the next morning. They didn't have one at the little coffee place there but I remember seeing it inside the marketplace. She said you had to scan a code or go get the manager. I was like I don't wanna do all that. Also, when I arrived and I just wanted to drop off my stuff, he made me give him my keys. I just wanted to check in drop off my bags and then move my car to the garage. But he had to take my keys and then when I came back, my car had been moved. I do not like people driving my car. That's why I never valet but normally at Hotels you can leave your car in the front drop off your bags and then come back and move it. Ugh. While, it's really pretty here. I didn't even get to enjoy the scenery at all because I was here for work at the convention center and at work all day. I only saw it at night. I was just disappointed. read more

We attended a reception here last night for a professional business conference mixer. The setup was in a downstairs foyer area with a patio and views of the water. It was a wonderful setup. The event had an open bar with beer or wine choices and well made Hor D'ourves. Some included: Fresh Shrimp Spring Rolls, Tempura Shrimp, Beef Wellington minis, 2 charcuterie boards, and about 3 other delicious choices. The evening was a quick 1.5 hour mixer and it was great. The restrooms were very well cleaned and maintained. I went upstairs to sit in the lobby at the end of the event. Because it was at night, I could not see the view of the ocean nor cliffs, but I was able to see the pool at night. My only advice to Hilton is that this place needs some updating/sprucing up. I know that it is a couple of weeks after The Farmers Open, but it's time to make some moves before the Spring Break families and singles come to stay. read more

Hilton La Jolla Torrey Pines - Nice lower foyer/salon area for conference/event space - Hotels Near Me - La Jolla, California

I stayed here one night bc it was convenient, and I am a Hilton Diamond member. There were positives and negatives, but the negatives were too much for me to give more than 3 Stars. Positives: Excellent customer service. Fabiana checked me in and I was thankful my room was ready early. She upgraded my room, asked me whether I wanted points or a food & beverage credit, gave me two waters and two drink tix. Contrast the foregoing warm welcome vs my negative stay at the Conrad at Resorts World in Vegas (also a Hilton property): I received none of the foregoing at the Conrad, although I am entitled to all of them; Big room; Located adjacent to Torrey Pines golf course; Negatives: Issues w/ the gym. First of all, this is a big property, but the gym is tiny for a place that charges a $36 resort fee. Secondarily, my room key wouldn't open the gym door. No one inside seemed willing to help, so I walked upstairs to get a new key. However, the new key didn't work either. I banged on the door the second time, and got someone's attention. There was one bench and someone was using it. So I started to adapt the one weight machine for chest workout. Then some guy says he was using that machine: Last time I saw you, you were on the phone. Then he says he was on the phone for 30 sec (more like 2 min+). I hate people w/ shitty gym etiquette, esp when the space is limited. The guy on the bench wasn't much better. He hogged the bench for at least 30 min; Other negatives: $47/night self-parking fee; Dated decor; Most rooms are far from the elevators due to the odd design of the hotel; Although having a decent gym is important to me when traveling, I would stay here again despite the shitty gym and rude guests. I'll try to stay here the next time I play Torrey Pines Golf Course. read more

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What an amazing stay experience at Hilton La Jolla Torrey Pines! The staff were all courteous, and hospitable. Our room was very clean, modernized, and quiet. We spent very little time at the resort, but once we returned to the room getting comfortable was really easy. Be sure to download and sign into your Hilton Honors app, as it will make check-in, room requests, and check out very simple. If you're in the area, and especially if you enjoy golf I highly recommend Hilton La Jolla Torrey Pines. read more

Hilton La Jolla Torrey Pines - Floor 3 view - Hotels Near Me - La Jolla, California

Outdated but beautiful location. Parking exit is very slow. Stood in line to exit for more than 10 minutes.

Incredibly disappointing front of house staff. I was staying at the hotel for a convention and was shipping out packages via next day air for my next tradeshow. The hotel not only instructed me to place my packages in the wrong area, but during my evening follow up - they confirmed that it would be picked up the next morning at 9am. It has now been 3 days and my packages are still missing. I expected more from a 4-star hotel. read more

The staff was incredibly nice; property was clean and well maintained; view was amazing; valet was incredibly kind and quick - especially Ceferino; and the onsite amenities were nice. read more

We had a pleasant stay. Comfortable accommodations and excellent views. Charles created a great welcoming for our stay. Thank you!

Asian lady at the front desk refused to give us waters after staying for a night and purchasing all our food there and paying for valet. We have stayed at Hilton for years? Maybe we won't anymore. Our food was not good, and the poolside area needed expansion it was so so cramped maybe four tables on the patio outdoor dining and no one even came to help us. Huge conference and one waiter the whole time with one bartender until maybe 3.00pm. With one food runner. There was no beach access at all because the reserve was closed today and their hike was closed with no shuttles to the beach? $30 to get to the beach? I mean it makes me sick how awful it was. ???? Personally I feel we should receive a partial refund at least. read more

First time here and was so happy to get checked in by Mercedes. Her service was just like her name, top notch engineering. She checked me in fast, gave me an amazing room, explained where everything was, and to top it off gave my wife a box of cookies for her birthday. Whatever you're paying Mercedes, it's not enough. Give this woman a raise! read more

We had an amazing stay at Hilton La Jolla Torrey Pines. I surprised my boyfriend with a golf trip for his birthday, and everything about this hotel made the experience feel effortless and special. Booking a tee time was incredibly easy and seamless, which took a lot of stress out of planning. The rooms were spacious, spotless, and very comfortable. It was perfect for relaxing after a long day on the course. Despite being in a great location, the hotel itself was quiet and peaceful, which we really appreciated. There are also plenty of dining options nearby, so we never had trouble finding great places to eat without having to travel far. A special shout-out to CHARLES at valet. He was consistently friendly, welcoming, and genuinely put a smile on our faces every time we arrived. His positive energy really stood out and added to the overall experience. We would absolutely stay here again and highly recommend it for a relaxing getaway or special occasion trip. read more

Colton is amazing!! He has a welcoming and bright smile for us, and it's perfect as an initial impression of the establishment. No matter how busy he was, he always listened and was ready with a quip, a conversational note, and a restaurant recommendation. He is the pinnacle of expectations in regards to customer service. You should be proud to have an employee as great as he. Corey Reeves 770.315.1131 read more

I stayed here on my last visit to Del Mar and the room.was fantastic. The pool is ginormous. The staff were all friendly. The parking downstairs was very nice. I would highly recommend this place read more

Colten looked after my car so well he was very nice. brilliant service and he opened every door I walked through. thank you Colton!

Beware of this hotel!!! Unauthorized charges on final receipt upon checking out. Staff refuse to provide copy of signed receipt. This establishment is a scam. Shame on Hilton!!! read more

Nice hotel but a little dated. Needs a refresh. Food I. The Torreyana restaurant was good. Worried with seeing how low it rating was but was surprised. The waiter was AWESOME!! Wish I would have got his name. Younger and super sweet. Great service. Was there for a conference and the service and food were good. A nice place but just needs a little refresh. read more

We been there for two weeks most of the employees are can't speak English! just wondering if those people have legal papers to work ! Speaking Spanish in your guest while your in the U.S is kind rude . I ask my friend in ICE to check this place anyway. read more

Well... what was supposed to be a well planned vacation with family for Torrey Pines golf ended up in such turmoil. We booked last year well in advance in Sept 2025 for an April 2026 vacation. One month before our date the hotel calls to say they had sold out the entire hotel to a large group convention that for use of the entire hotel, reaction space, restaurant and meal service so no amenities if we stayed there. We decided to stay there to see who in the world could be so rich as to purchase the entire hotel for their meeting. Well we found out. Wow... the Hilton should really not continue in these types of practices if they want to maintain guest loyalty to their brand. Avoid them if at all possible. read more

Colten S, helped us numerous times and was awesome. Super fast and responsive valet. Always had a smile!

My husband and I had a stay in Hilton La Jolla Torrey Pines during the first week of April from Wednesday through Saturday. This was our first time in La Jolla, and this hotel is at a great location, right next to the ocean and just a few minutes away from La Jolla Village! As a Diamond Hilton Member, this hotel includes several additional perks such as a $30.00 food credit for 2 registered guests. The check-in process was a breeze. We arrived at around 8:00 P.M and we had a team member immediately greet us. As we were getting checked in, the Hilton team member provided us with a variety of local options and restaurants to check out while we were visiting La Jolla. After we checked into the hotel, we immediately went to our hotel room. There are two options for parking. You can choose the $40.00 a day for self-parking fee. The parking garage is easy to get to and use. There is also a $48 valet fee which you can choose as well. Our room was located on the 4th floor overlooking the pool. The room was relatively quiet. It featured a variety of amenities, including a TV, refrigerator, office chair, and desk. The bathroom only included a shower, no bathtub. I like how most Hiltons now have all of the Shampoos, Conditions, and Body wash within the shower unit attached to the wall! You don't have to worry about small plastic bottles anymore. The room was relatively spacious, though! There was also a closet to hang up any of your clothes if you wanted to! The hotel has a lot of amenities and activities that you can do. There is an ocean view and a view of the golf course, which is stunning! The hotel lobby has several areas where you can sit down and relax. Inside the hotel there are a few restaurants and quick service options Horizons Coffee Café (Lobby Level): Starbucks Coffee (6:00 A.M - 1:00 P.M daily) Torreyana Grill, 1st Floor (Breakfast 6:30 a.m. - 11:00 a.m.) (Lunch 11:00 A.M - 1:00 P.M) (Dinner 5:00 P.M - 9:30 P.M) Pacific View Pool Bar (Poolside bites and beverages) Hours are from Friday - Sunday 11:00 - 6:00 P.M There is a workout facility and a pool on-site. The pool temperatures during the fall, spring, and winter are around 87. The pool access is open between 6:00 A.M - 10:00 P.M. Daily. There is also a spa! The resort pass also includes a variety of daily amenities such as Access to Shirley's Sports Complex. (Closed on Sunday) On property games, pool toys, and yoga equipment and much more! If you need any additional amenities, you can text the specified hotel phone number or call the front desk. If you request housekeeping services, you'll need to submit it by 11:00 P.M. the day before in order to schedule service for the next day. We enjoyed our stay at Hilton La Jolla Torrey Pines and would come stay here again if we were visiting La Jolla or in the San Diego area! read more

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This place is a DUMP! The oldest, saddest looking & lack of common/basic amenities I've seen of ANY Hilton property in N. America! Don't waste a dime on this place! Stay anyplace else! Hilton should be ashamed of this place! (Vs. charging hundreds of &&& per nite for it!) PS: the front desk are in dire need of training of what TRUE customer service is. read more

Colten S is an amazing young man working as a valet. I have had an extended stay at the hotel while my son was in the hospital next door. Colten was a joy each day, greeting me with a smile and kind words throughout the day as I walked back and forth to the hospital. I watched how he interacted with other guests & he seemed professional and kind to everyone he worked with. Thank you Colten for making my stay easier! read more

Love this hotel. I like how understated yet surprisingly nice it is. Staff did not bother us and we were pleasantly able to check in quietly with our digital key. read more

We booked a night here as a "date night" for us to connect and get away from the kids for the night and it was delightful. We had dinner there (way too fancy for us!) ... and then moved to the bar. The people were so cool... we stayed and talked to people at the bar until way too late and didn't get to experience the pool or hot tub... but it looked awesome! We want to do this again another time and take advantage of all they have to offer. The views were gorgeous. read more

Hilton La Jolla Torrey Pines - View from our room. - Hotels Near Me - La Jolla, California

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Great property and setting! We were immediately welcomed by Colten and Tommy upon arrival, excellent service by both. Thanks to the entire team for an enjoyable stay! read more

It's a little dark and dingy in the rooms...the sink was stopped up from the minute I came in the room but maintenance came right away and fixed it...the service was very good especially at the bar....food was decent, nothing to write home about,,,,would stay there again read more

If I could give negative stars, I would..This place was an absolute sh!thole.. I reserved the Coastal Vista view suite..with the view of the ocean, golf course and private wrap around balcony. A $3,000 weekend.. We were not given the room I paid for or reserved. The front desk then tells me it's not the same looking because that room was on the first floor. Then proceeds to tell me, oh you're lucky because we have another room that "just became available.". Really? It's almost 10:00 at night.. All the sudden??? We go to the new room. Same thing but with a little balcony. Room was dated, filthy and barely even worth $80 a night. These people are seriously reserving with blatant false advertisements. We checked out within 2 hours and I will be disputing any charges on my Black Card. read more

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Highly recommend staying here as the service is great. Thank you Irfan and Mason for all of your help!

Love the parking at the hotel - so easy between meetings. Zach was especially helpful!

Wonderful experience spending Christmas with our friends and family. What was commendable was the friendly hospitality the Hilton Torrey Pines staff provided to us. Kudos to Shaquill, Jasmin, George, Finn, and Nick the chef. Merry Christmas and Happy New Year to all. read more

This hotel was clean, well located and overall very beautiful. Our servers at the restaurant, Shawn and Ricky were so hospitable and made us feel at home. Charles at the Vale parking didn't just park and bring us our car, he literally ran to make sure we were never delayed. Great work ethic and Coustimer service. (: The only con for me as a person traveling with a dog, is that dogs are not allowed in the main areas such as the dining room or pool area, and they also cannot stay alone in the room which makes enjoying all of the facilities in this hotel hard when traveling with pets. I understand that this is standard policy at most hotels. Other than that, our room was in a great location for our dog to use the relief area and have quick access to it. read more

Want to give Colten S a shout out on a very awesome customer service. Always have the best attitude and very attentive to take care of the customers. Make our trip so much more enjoyable. Thank you for having him in your team. read more

We just stayed there December 19,20,21 leaving on the 22 2025.. Pluses,the hotel lobby, restaurant and gardens are beautiful. The staff on all levels were very helpful , nice and courteous. Buffet both days outstanding.The room was spacious & clean. The bed was comfortable. Negatives, the pillows were very flat and there wasn't enough of them. One comfortable chair but had enough room for two. Bathroom,no make up mirror or any other things normally hotels have. Conditioner was empty. No extra blanket in room. The room definitely shows wear. Would I stay again definitely but the little negatives I mentioned would be nice if fixed. read more

Our 3-night Nov 2024 midweek stay at the Hilton La Jolla Torrey Pines was only a 3-star stay at best: beautiful golf and ocean side locale, friendly staff that really try hard, despite the aging facilities, and dog friendly. However, this is a convention hotel that needs a major refurbishment to the guest rooms, interior public areas, and exterior landscaping of the grounds. Apart from one small group attending a meeting, the resort was deserted (midweek in November so I can understand it is off season). For our 3 nights we paid a $1,200 total price tag (3 nights in a dog friendly ground floor but regular guest room, with no view), which included their $45/night self parking fee in the dungeon-like concrete garage, the exorbitant $36/night resort fee (daily bottled waters, happy hour drink per person, access to the so-so Shiley fitness next door, and access to resort "toys", none of which we used), and a litany of local taxes. The fitness room is nothing special (use the next door Shiley Fitness instead), the pool was heated but the single spa tub was small, the outside grounds were nice, but the landscaping needs a thorough refresh as many of the trees and shrubbery are overgrown. This stay was definitely not worth the price paid, but we needed a dog friendly place to stay while my spouse went to appointments at the adjacent Scripps clinic transplant center. Front desk staff didn't even budge on waiving the $45 parking fees even though we had an ADA parking placard. We didn't even want to bother trying to advocate on that. First night check-in at the front desk was pleasant (maybe the Hilton hired new staff who were nicer after the negative reviews from earlier 2024), but our in-room HVAC heater unit didn't work and the hair dryer didn't blow heat. Two separate calls to the front desk were fairly responsive, with the tech saying the room HVACs are really old and temperamental. Our bed was comfortable, the bathroom clean, but the overall room was dark and the standard issue furniture came out of the 70's and 80's ... like the hotel carpets, lobby, restaurant and bar. Lesson learned: For the price we were charged here, we will stay at the Lodge at Torrey Pines next time, until the long-hoped for major renovation occurs to the Hilton La Jolla, which staff hopes will happen in 2025. read more

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Stay far away from this place. Terrible experience from the moment I arrived, and it's still ongoing after I left. I got a mobile key, went to the room dropped my dog ($150 extra fee) and my baggage.. went to explore the city for a few hours.. came back and my key would not open the door.. I look closer and they had changed my room without telling me AFTER CHECK IN. So anyone could have come in where my pet and my belongings were. I paid an extra fee for the ocean view and you can barely see anything. The room was in complete disrepair, light bulbs hanging without lamp shades in the bathroom, toilet seat not bolted in and just an all around outdated room. We went to the bar to get a drink and it stunk so bad like eggs we had to go outside, never went back. The parking is a joke $47 and I had to pay extra out of my pocket multiple times to get out of the garage because your key doesn't work and the call button is useless. To top it all off. I have now been charged three separate times for my stay, which I am now working with my bank on. read more