Adequate.
On first glance, this place is decent. The lobby is open and airy, with welcoming chairs and marble floors. The friendly staff checks you in and directs you to your room, which is where the experience deteriorates.
I booked an Executive King room. The elevator is small, and the doors open on the 5th floor to reveal poorly chosen carpet and overall design which probably hasn't been updated since the 1990s. The size of the room was great, with a desk, seating area, large bed, and very large bathroom with separate tub and shower. However, a closer look at the fixtures reveals age and haphazard construction. The shower knob which sits at an angle to the marble. The faucet, an ugly mixture of stainless steel and brass (don't they know never to mix silver- and gold-tone colors?), scratched after years of use. The green granite countertop clashing with the white/orange/red marble walls. It all makes for the feeling of a 4-star hotel trying to appear as a 5-star hotel, but not trying hard enough, cutting corners, and instead appearing more 3-star than 4-star.
The executive lounge is fine, though there are better lounges to be found within the Hilton family (thank you, Seoul Millennium Hilton!). Choices for snacks and drinks were relatively sparse outside of breakfast or dinner hours, and it closed at 8pm on Saturday night -- too early. The nibbles that were available, though, were tasty. And breakfast was fine, with all the basics.
Still, it's clean, welcoming, and the location is excellent for exploring Antwerp on foot. Overnight parking in the gorgeous car park beneath the hotel (seriously, classical music is playing), is a very reasonable 20 Euros per night when compared to other European cities.
A reliable choice, with very friendly staff, but don't expect to wowed. read more