Brakes gave out late Friday night and drove into Hub. They were working late and agreed to see me…read moreearly Saturday morning. James arrived on time and assessed the problem instantly. Got parts right away and cleaned up much rust. Really impressed with professionalism. James explained every aspect of the repair and underbilled his time. He test drove the car and gave me the old parts. I strongly recommend this centre and would take all my business there if I lived in or near Truro. Being out of province, I did not expect this top notch service. Surprised and very appreciative. Many thanks to James and Martin. Lucky are the customers who can access this centre.

From the owner: Hub Tune Up and Repair Center and Ellis Import Service, have teamed up and now we have technicians…read morespecializing in domestic, european and Asian vehicles. We have the latest in diagnostic technology, and all the proper equipment to service all.makes and models. We do air conditioning, suspension, regular maintenance, provincial Inspections, brakes, diagnostics and more.

Beware!! I bought my daughter a car, It was an import (VW)…read more I saw that they worked on them and decided to take it to them as the heater wasn't working. I took it in there, told them I wanted it safe for my daughter. It also had a small drip leak in one of the valve cover gaskets, so I asked them to replace this at the same time. I told them that I had already bled the system, so it wasn't air in the lines. They called me a few weeks later when they had the time to look at it, telling me that they did the valve cover gaskets, and bled the heating system but it still didn't have heat. I had already bled the system myself... The bill was 600+ dollars and all they did was what I already had done. I figured what the hell, Im going to get it out of there and take it to someone who knows what they are doing with Volkswagons. I went and picked it up with my daughter she was going to drive it, and I was going to drive my car back home, but the windshield was all frozen on the inside, so I decided to give her my car to drive and I scraped off the windshield and drove the VW. Its a good thing as the car caught fire just before I got it to my driveway. I jumped out of the car, and popped the hood to find the engine compartment in flames. I put it out and called them, they said they were sending a tow truck. The tow truck arrived and took the car away. As I didn't trust them at all now, I went over there and watched while they looked the car over. They immediately said it wasn't their fault, but "Don't worry, the owner spent a long time building a reputation for honest and fair treatment of customers" They basically said we would be looking after it. A very quick look on the internet told me that there is a very very common reason why the valve cover gaskets go on these cars, and that whenever they are done the root cause also has to be taken care of or another more serious failure will occur. This is what happened here. They replaced the gasket, but the problem was pressure from the PCV system, which was clogged causing the gasket to go, when they fixed it, and didn't even bother to check the engine pressure. When I drove it out of there, it blew a cam seal plug from the back of the engine, causing the engine oil to spew out the back of the engine all over the exhaust system causing the fire. I went to pick up the car today, they charged me for the second repair, and then told me that the other side cam seal plug was now leaking, but it "should be fine". I got my car home to find it smoking again. I am out almost 800 bucks, still have no heat, am being told its my fault, not theirs and I now have to take it to someone who knows that they are doing. Do not take your vehicle here, unless you want to put your family in harms way.

This place is a rip off .They look for anyway they can rip you off .Don't go here .And will not…read moretake responsibility for that damages that they caused

Tried to up sell me on over $500 in work that is not needed. I guess they think I don't know my own…read morevehicle since I'm not a dude.

If I could give this place a negative number I would on a scale of 1 to 10 they achieve a -100 for…read moreservice and knowledge on how to fix vehicles. So I'm in Halifax for a funeral and on my way home to Ontario my engine blows. CAA recommends this place as a preferred shop...If you call CAA and they say take your car here DON'T DO IT or any of there 19 Locations.. Ask the tow truck drive where to take your car to be repaired.. JUST NOT COAST TIRE 1 - They replaced my engine but car runs like crap and they knew it and told me not to worry it will be ok (whats the cost of a tune up now and labor when for 50$ they could have replaced 6 spark plugs when it was on the floor) and set it up after replacing engine 2 - When they replaced the fluids you think they would check to make sure they are correct NOPE instead of asking them I walked next store to Esso to buy oil (BMW x3 takes 7 L to fill) 3 - Check engine light is on they told me it maybe O2 sensor or something not to worry But couldn't even put an ODB reader on it to identify the error code.. Makes me wonder do they even know what an ODB Reader is... So now I'm back in Toronto and have to go to BMW to get it fix properly after paying 5800.00 to Coast Tire to fix and repair my car.. Quality of service sucks and what I'm going to drive back to have them touch my car and screw it up even more No Way.. Save yourself and again ask the tow truck drive where to go in the long run it will save you time and money... Dan Bain

We have been using the services of this company for more than 20 years. They are so reliable,…read moretrustworthy, honest and knowledgable. They have assisted us with at least nine of our vehicles. Andre always said we "had a fleet".

They're either lacking talent or honesty. I was told I needed a whole new wiring harness for my…read moresonar system. I paid the $600+ dollars for the parts but surprised them when I had another mechanic to install it and there was no corrosion like I was previously told and surprise it still didn't fix the problem. I brought it to them again and they replaced two sensors and on the same day it still failed and when I brought it back their reply was another sensor has failed now. $1000dollars later still the same problems with the system.

I purchased a new a Toyota Rav4 in 2015 because of my confidence in the product but the buying…read moreexperience was less than expected with hidden fees in the final sales. It was my first purchase from Truro Toyota but the less than full disclosure in the purchasing process I then decided not to ever purchase another vehicles from the this dealer again. I know the importance of regular servicing therefore I continued returning my Rav4 to Truro Toyota over the years for oil changes and servicing as required by manufacturer. The service experience has been good with friendly staff thus far until recent brake work was performed. Disc pads and rotors replacement work was done but related work to that task was left undone (park brake adjustment) and brake system flush expected as per service intervals. Work order indicated brake flush was declined but customer was never asked.