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    Hillside Ranch

    1.8 (23 reviews)
    Closed 9:00 am - 6:00 pm
    Updated 1 month ago

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    Hair and leftover hair clip from past resident

    Very disappointed in this apartment management as I haven't even been living here for a whole month yet and I am already running into issues. When I moved in I had missing tiles just laying on the ground of the unit and hair all in the bathroom which clearly was not cleaned. The unit looks nothing like the model. I now have a mosquito infestation in my unit to the point where I can't sleep at night because of the over 100 mosquitos in my unit that the staff here couldn't care less about even after I have stressed my situation to them. They also advised me to put in a maintenance request for pest control to come, which I did but since I listed it under "exterior" and not "unit wide" they voided my request without telling me beforehand to change it or specify what I listed it under. Overall my experience has been awful here so far and I really wouldn't advise living here.

    Bullet hole in living room

    PARENTS and students! Research this place before choosing to have your kid live here. Beautiful place, backs up to the woods etc - zero security and lots of nitpicky from staff over simple thing like leaving muddy shoes on patio. Try Googling "shooting at San Marcos housing complex" yup it's the first place to pop up. This kid came and broke into house across from my son's with a baseball bat then got pissed someone reported him and unloaded a magazine into the wrong house the following week. They refuse to let us out of our lease so we are paying for 2 places since I refuse to allow him to live in such an unsafe place. You would think after the first incident they would increase security - guess what? There's not ANY! The night of the shooting they never sent out a "shelter in place"- a "hold"- NOTHING! This could have been a blood bath and the regional managers response was nothing more than excuses. No notifications to anyone after the baseball bat incident and silence after the shooting. Zero notifications for nearly 48 hours after the incident and that's after numerous calls and emails. Save your stress and for your safety live anywhere else

    Vanessa E.

    STAY AWAY!!! This is student living. True student living. Not the nice, friendly and accommodating student living but the rip off, no one cares and give me your money student living. I've had issues ever since I moved in and my apartment was furnished. We specifically asked for a non furnished unit and had to move to another apartment. I should've taken that as a sign of future negligence. My apartment was absolutely flooded during the winter storm due to the pipe above our unit bursting on February 15. Not only is my room still not fixed, it's dirty and I've had so many issues with the teams they've contracted out. The workers involved made my roommate and I feel unsafe, ruined my personal items and only visit like once every two weeks. The front office doesn't even know who's doing what half of the time and when I requested my rent lowered or taken care of because I HAVENT LIVED THERE FOR A MONTH, I was told " Sorry, that's a corporate issue." My clothes had mold, my room and belongings are DUSTY and covered in drywall remains bc the workers never cleaned. This may seem biased because it's taken them an entire month plus some to do their job (which isn't even completed yet) but the grounds are not nice. Dog poop outside of the dog park is very common, the trash area is ALWAYS full and the gym barely just opened. If this was a decent place to live I wouldn't even mention anything besides how negligent the repairs have been but it's not worth what you pay. They're nice when they show you a tour but my apartment never looked like what they showed me and the fact that I've never even seen the property manager on-site and has her assistant do everything for her is SO unprofessional. I would know, I have my real estate license. Just please STAY AWAY!!

    Dirty shower/tub right when i moved in

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    5 months ago

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    10 months ago

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    2 years ago

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    3 years ago

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    4 years ago

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    5 years ago

    AMAZING STAFF! Best Student Living Ever! Maintenance takes care of everything in good timely manner.

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    6 years ago

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    6 years ago

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    4 years ago

    towed my car and i was only inside my friends apartment for 30 minutes. a bunch of lazy fucks

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    Ask the Community - Hillside Ranch

    SYNC at Purgatory Creek

    SYNC at Purgatory Creek

    (50 reviews)

    LIVE HERE IF YOU LOVE MOLD!!…read more If you have health conditions or mold allergies, or if you are perfectly healthy stay away from this place. Living here was a nightmare. And unfortunately took a year plus away from living a normal life. My partner and I were exposed to mold that caused constant headaches, congestion, random illnesses, and breathing difficulties--the list goes on. I repeatedly contacted the office about my concerns, but they completely disregarded them. The only solution they offered was to clean the air ducts for "mildew." Shortly after the ducts were cleaned, our symptoms became much worse, likely because the mold was spread throughout the apartment. We eventually had to contact corporate and explain what was happening, including that I have pre-existing health conditions. Corporate said a professional mold tester would be sent to the apartment. After the testing, the property manager emailed me stating that there was mold growth, but claimed it was "normal." When I asked her to attach the actual test results, she sent another email stating the conclusion showed no mold growth at all. These were two completely contradictory statements. The results themselves showed elevated levels of Aspergillus/Penicillium and the presence of multiple mold types that were not found outdoors, which was used as the control. Despite this, management insisted the mold levels were "not elevated." And It was mostly in the bathroom connected to the bedroom where I sleep and spend half of the day there!! This experience was incredibly frustrating, misleading, and harmful to our health. If you value your well-being--especially if you have allergies or respiratory issues. I strongly recommend staying far away!! Even 9 months out of the moldy apartment I lived in, I am still fighting with health issues. I would give this place 0 stars if I could. Living here was disgusting. On the other note THIS APARTMENT IS WAY TOO EXPENSIVE TO BE LIVING IN THESE CONDITION!! Go save money, time and your health by choosing another apartment. UPDATE TO SYNC'S DUMBASS RESPONSE: They are really gonna reply back saying that there was NO mold growth. Look at those disgusting pictures of MOLD in our apartment. And I guess all of my health problems I'm just making up . THE COMPANY THAT CAME TO DO THE MOLD TEST WAS HIRED BY SYNC. So if you have the same problems. GET YOUR OWN MOLD TESTER. They also keep saying that the testers tested NO mold and that's not what the tests or results say. The results say that the mold levels aren't elevated. Which for a normal person you might not feel the effects as much. But I have health issues that they never seemed to care about and made no difference to them. They would not let us resign on our lease the only option was to move to another moldy unit. AGIAN DON'T MOVE HERE. GO LOOK AT ALL THE REVIEWS CALLING THEM FRAUDULENT!!!

    Lived at the SYNC SMTX for a year now, glad I chose it. Especially the staff are personable and…read moreprofessional, any questions or issues are taken seriously and addressed promptly. That is how to run a business. And now just around the corner is an Indian food truck, a great bookstore, coffee shops and restaurants. Thumbs up for the SYNC though I don't know why it is all capital letters.

    Aspire San Marcos

    Aspire San Marcos

    (65 reviews)

    Horrible management and move out process. Charged me 500 dollars for cleaning, wall repair, re…read morepaining, and a mattress replacement. After I had cleaned my unit + room/bathroom, repaired my walls, repainted, and had my mattress taken down by the maintenance service when I moved in. I don't appreciate the lie of being able to remove move out charges if you put in the work to dispute them and then getting charged regardless. Unless you are made of money and can pay whatever fine or fee without thinking about it. Do not live here. The only redeeming quality of this apartment is the location to campus which you can find elsewhere with cheaper rent. Don't let the fake niceness of the building fool you...

    I am writing to express my extreme dissatisfaction with my experience at Aspire San Marcos…read moreapartment complex. Throughout my residency, I encountered numerous issues that significantly detracted from the quality of living. The management team demonstrated a consistent lack of professionalism, characterized by rudeness and inconsistent communication. A recurring problem was the frequent misdirection of my mail, indicating a lack of attention to detail. Despite the high cost of amenities, the hot tub was perpetually out of service, and the fitness center was poorly maintained, with unsanitary conditions and missing equipment. Furthermore, Aspire's policies regarding lease termination are unreasonably rigid. Despite marketing themselves as student housing, they provide no support for students needing to move out early, such as assistance in finding a subletter or the option to terminate the lease with adequate notice. The combination of exorbitant prices, malfunctioning facilities, and unaccommodating policies suggests a disregard for the well-being of their tenants. I cannot recommend Aspire to prospective residents. Save yourself a headache and choose somewhere else in San Marcos to live, especially if you're a student!

    Hillside Ranch - apartments - Updated May 2026

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