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    Hillside Ranch

    1.6 (25 reviews)
    Closed • 9:00 am - 7:00 pm

    Hillside Ranch Photos

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    Missed trash pickup for complex, or not enough waste management in general.

    Cleanliness and function, amenities are too basic, gym was clearly laid out by someone not into fitness.

    Hair and leftover hair clip from past resident

    Very disappointed in this apartment management as I haven't even been living here for a whole month yet and I am already running into issues. When I moved in I had missing tiles just laying on the ground of the unit and hair all in the bathroom which clearly was not cleaned. The unit looks nothing like the model. I now have a mosquito infestation in my unit to the point where I can't sleep at night because of the over 100 mosquitos in my unit that the staff here couldn't care less about even after I have stressed my situation to them. They also advised me to put in a maintenance request for pest control to come, which I did but since I listed it under "exterior" and not "unit wide" they voided my request without telling me beforehand to change it or specify what I listed it under. Overall my experience has been awful here so far and I really wouldn't advise living here.

    Vanessa E.

    STAY AWAY!!! This is student living. True student living. Not the nice, friendly and accommodating student living but the rip off, no one cares and give me your money student living. I've had issues ever since I moved in and my apartment was furnished. We specifically asked for a non furnished unit and had to move to another apartment. I should've taken that as a sign of future negligence. My apartment was absolutely flooded during the winter storm due to the pipe above our unit bursting on February 15. Not only is my room still not fixed, it's dirty and I've had so many issues with the teams they've contracted out. The workers involved made my roommate and I feel unsafe, ruined my personal items and only visit like once every two weeks. The front office doesn't even know who's doing what half of the time and when I requested my rent lowered or taken care of because I HAVENT LIVED THERE FOR A MONTH, I was told " Sorry, that's a corporate issue." My clothes had mold, my room and belongings are DUSTY and covered in drywall remains bc the workers never cleaned. This may seem biased because it's taken them an entire month plus some to do their job (which isn't even completed yet) but the grounds are not nice. Dog poop outside of the dog park is very common, the trash area is ALWAYS full and the gym barely just opened. If this was a decent place to live I wouldn't even mention anything besides how negligent the repairs have been but it's not worth what you pay. They're nice when they show you a tour but my apartment never looked like what they showed me and the fact that I've never even seen the property manager on-site and has her assistant do everything for her is SO unprofessional. I would know, I have my real estate license. Just please STAY AWAY!!

    Bullet hole in living room

    PARENTS and students! Research this place before choosing to have your kid live here. Beautiful place, backs up to the woods etc - zero security and lots of nitpicky from staff over simple thing like leaving muddy shoes on patio. Try Googling "shooting at San Marcos housing complex" yup it's the first place to pop up. This kid came and broke into house across from my son's with a baseball bat then got pissed someone reported him and unloaded a magazine into the wrong house the following week. They refuse to let us out of our lease so we are paying for 2 places since I refuse to allow him to live in such an unsafe place. You would think after the first incident they would increase security - guess what? There's not ANY! The night of the shooting they never sent out a "shelter in place"- a "hold"- NOTHING! This could have been a blood bath and the regional managers response was nothing more than excuses. No notifications to anyone after the baseball bat incident and silence after the shooting. Zero notifications for nearly 48 hours after the incident and that's after numerous calls and emails. Save your stress and for your safety live anywhere else

    Dirty shower/tub right when i moved in

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    4 years ago

    towed my car and i was only inside my friends apartment for 30 minutes. a bunch of lazy fucks

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    Ask the Community - Hillside Ranch

    SYNC at Purgatory Creek

    SYNC at Purgatory Creek

    (49 reviews)

    LIVE HERE IF YOU LOVE MOLD!!…read more If you have health conditions or mold allergies, or if you are perfectly healthy stay away from this place. Living here was a nightmare. And unfortunately took a year plus away from living a normal life. My partner and I were exposed to mold that caused constant headaches, congestion, random illnesses, and breathing difficulties--the list goes on. I repeatedly contacted the office about my concerns, but they completely disregarded them. The only solution they offered was to clean the air ducts for "mildew." Shortly after the ducts were cleaned, our symptoms became much worse, likely because the mold was spread throughout the apartment. We eventually had to contact corporate and explain what was happening, including that I have pre-existing health conditions. Corporate said a professional mold tester would be sent to the apartment. After the testing, the property manager emailed me stating that there was mold growth, but claimed it was "normal." When I asked her to attach the actual test results, she sent another email stating the conclusion showed no mold growth at all. These were two completely contradictory statements. The results themselves showed elevated levels of Aspergillus/Penicillium and the presence of multiple mold types that were not found outdoors, which was used as the control. Despite this, management insisted the mold levels were "not elevated." And It was mostly in the bathroom connected to the bedroom where I sleep and spend half of the day there!! This experience was incredibly frustrating, misleading, and harmful to our health. If you value your well-being--especially if you have allergies or respiratory issues. I strongly recommend staying far away!! Even 9 months out of the moldy apartment I lived in, I am still fighting with health issues. I would give this place 0 stars if I could. Living here was disgusting. On the other note THIS APARTMENT IS WAY TOO EXPENSIVE TO BE LIVING IN THESE CONDITION!! Go save money, time and your health by choosing another apartment. UPDATE TO SYNC'S DUMBASS RESPONSE: They are really gonna reply back saying that there was NO mold growth. Look at those disgusting pictures of MOLD in our apartment. And I guess all of my health problems I'm just making up . THE COMPANY THAT CAME TO DO THE MOLD TEST WAS HIRED BY SYNC. So if you have the same problems. GET YOUR OWN MOLD TESTER. They also keep saying that the testers tested NO mold and that's not what the tests or results say. The results say that the mold levels aren't elevated. Which for a normal person you might not feel the effects as much. But I have health issues that they never seemed to care about and made no difference to them. They would not let us resign on our lease the only option was to move to another moldy unit. AGIAN DON'T MOVE HERE. GO LOOK AT ALL THE REVIEWS CALLING THEM FRAUDULENT!!!

    Lived at the SYNC SMTX for a year now, glad I chose it. Especially the staff are personable and…read moreprofessional, any questions or issues are taken seriously and addressed promptly. That is how to run a business. And now just around the corner is an Indian food truck, a great bookstore, coffee shops and restaurants. Thumbs up for the SYNC though I don't know why it is all capital letters.

    The Outpost San Marcos

    The Outpost San Marcos

    (23 reviews)

    I would've recommended this place until very recently. Within the last 6 months it seems management…read moreand staffing had changed and what once was a place full of friendly people willing to help is now the opposite. When I moved out, I had a professional cleaning crew to deep clean the apartment to make sure that nothing would be charged, since most student apartments in San Marcos will try to scam you out of money at move out. I took videos and pictures of everything. Now the Outpost is trying to charge me $250 for carpet replacement. I lived in my apartment for 2 years, my roommates carpet had been replaced in between then but mine never was. So, the carpet was at least 2 years old already, but I'm assuming it was older because I did not have what appeared to be fresh carpet when I moved in. Obviously the apartment knew the carpet was old, because they decided to rip up the carpet once I moved out. However, they took a picture of the under side of the carpet that was ripped up trying to hold me responsible for a stain that they found. They were obviously replacing the carpet anyways as the pictures showed the carpet already ripped up before they found something they believed they could charge for. I have pictures of videos of the carpet when I moved out and there is not one stain, tear, rip, or hole in any part of the carpet. They could not send a picture of the top of the carpet showing a stain was there, they sent a picture of the underside of the carpet after it was already ripped up. Trying to dispute this charge has been impossible. I first contacted the apartments and they refused to talk to me about the charge and said everything needed to be through email. So I emailed and they pointed me to a third party company that is supposed to handle the disputes. The third party company is legit an AI company as I've tried to contact them and speak with them, but can never get a human and get AI responses back. The third party AI response told me to contact the apartments about these concerns and the only option I had was to pay the charge. So I've contacted the apartments again requesting information on how to file a dispute, but since then they've been ignoring all communications. I have emailed several times and called several times, no responses to emails, and all phone calls have been sent to voicemail. My father was the guarantor of the apartment and he called, which they answered and already knew who he was without asking his name. He also requested assistance on how to file a formal dispute and they told him he would "have to fight the credit bureau on the charges". This is not legal as there has to be a formal dispute process, not taking up to the credit bureau when the collections will have already impacted credit score. They said there was 90 days for people to pay or dispute charges before the charges go to collections, but so far the only option I've been presented is to pay the charge. They are refusing to discuss with me any dispute process. I am very disappointed in how they've handled this matter and they will try to take any money they can out of you. It's not worth it. I know they will reply telling me to contact the office to figure it out but that's a lie. They're refusing any communication with me when I am just requesting how to do a formal dispute so it can get figured out before hitting our credit.

    truly a hidden gem. the office staff are always super nice and helpful and i've had no issues since…read moremoving in came back to the review 5 months later and the only complaint i have is my car got broken into here and they didn't really do much about it since they have no cameras. there was also a shooting here on halloween 2025.

    The Local Downtown

    The Local Downtown

    (54 reviews)

    I'm so happy now that i'm gone. When I first moved there I liked it but I slowly started realizing…read morethe problems. My allergies were so bad, my voice was gone, my throat was always itching, and the air always had a smell to me. Once I started seeing roaches daily, my mental health became impacted. I literally quit my job and I would either go stay with people or sleep. I threw away all my food, decor, and anything that bugs could have gotten into when I moved. College kids are dirty, so I can't really blame the apartment themselves but I hope that the community can improve for those spending so much money to live here. San Marcos can do better as a whole when it comes to student housing. UPDATE: Trash apartment. Trash company. Doubling move out charges well after I moved out. Yeah we will see how that goes for them.

    There's always something wrong with this apartment. I had maintenance come fix my smoke detector,…read moreand after they left our front door suddenly became hard to close. Over the next week, the handle slowly started separating from the door until one day, while I was leaving for work, my roommate opened it and the entire handle ripped completely off. We were literally trapped inside our apartment. My roommate managed to reconnect the handle long enough to get the door open, but after that it stopped working completely. We contacted the office on Friday and were told there was no emergency maintenance and we'd have to wait until Monday. Because of that, we've basically had to leave our front door open for safety reasons since then. Someone finally came Monday and even said, "I don't know what the office staff was talking about because we do have emergency maintenance." It's now Wednesday and we've gone over a week without a functioning front door handle. I genuinely do not feel safe living here when we can't properly close or secure our front door. DO NOT SIGN HERE.

    Hillside Ranch - apartments - Updated September 2026

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