I was engaged in a research project and looking for gravesites of three former Major League Baseball players, including one member of the Hall of Fame. I asked at the front desk and the man provided me with maps, highlighting the plots I wanted, which was a God send in a 425-acre cemetery. They could not have been more helpful. read more

It has been nearly 20 years since my beloved cousin was taken from us. During a recent trip to Philadelphia, I visited her gravesite and was pleased to see the groundskeeper kept the cemetery clean. Her tombstone and the surrounding area were clean and debris-free. The grass was green and well trimmed. Rest in peace, Linda. We love you and miss you. You will forever live in our hearts! read more

My father in law and mother in law are here. It's about a 45 minute drive northwest from Philly. Compared to the cemeteries found in Hawaii, this place is huge! So huge that there is a maze of narrow roads & trails, though unmarked, within the grounds that require you to drive to your destination. The entry points feature nice gates with stonewalls. The grounds are full of trees both big and small, shrubbery, weedy grass, and is overall very lush when the weather is fair. You'll see all sorts of headstones, crypts, and mausoleums in different colors and shapes from the plain and simple, to the big and triumphant, some looking like Asian palaces lol. There's even a "Chinatown" in here from what I observed. Maintenance at the facility needs lots of attention. Quite a few headstones were visibly sinking, unaligned, and crooked. There are a lack of trash cans so the dumping grounds ends up being under the trees at the base of the trunks. No one picks up the trash either, as we noticed some old flowers & ribbons still present that we saw there years ago. So sad and disrespectful! OVERALL: Nice final resting place but upkeep is sorely required. read more

My Family and I buried, My Great Aunt Two weeks ago .The HillSide Cemetery Staff were Helpful, Kind and Supportive. They Really helped out my Family In the time of need. Good people ,Caring and Great Excellent Service. I would recommend to others . read more

This review was from several years ago. I never finished it, I just lost interest. But then I thought, nah, I need to let them know how I was treated. "Hillside Cemetery has no online presence other than to sell lots, flowers, memorials and I suspect whatever they can to devastated folks in vulnerable positions. They clearly have the American Profit mentality. I tried for two hours to find a gravesite of a family member online and all that turns up on any of their online presence is how to spend money with their organization. Follow the recommendations of the other people that rated this place and seek elsewhere to inter your loved ones. Attempted calls were for help in locating sites was futile." read more

According to their death certificates, one set of my great-grandparents are buried at Hillside Cemetery. I no longer live in the area so I called the cemetery to ask if they would do a lookup in their records for genealogical purposes. They looked it up, then emailed me a copy of the lot card, a map of the cemetery, and a detailed map of the specific section. When I was next in the area, I went to the cemetery to find the plot. My husband and I had no luck locating it. Another staff member figured out that the road shown on the map next to their section was actually just grass, and helped us located the correct plot. It had no marker so I don't think we'd have every found it on our own. If they are this kind and helpful to family historians, I think they would be great to work with when a loved one dies. read more

My husband paid Hillside Cemetery $1,200 to have his sister's name engraved on the family plot headstone, going on two years ago. we recently visited Hillside to see how the engraving looked. We were shocked to see that the name was still not on the headstone. We talked with a man at the office as to why the name still hadn't been engraved. He had many excuses including Covid, but there was plenty of time before Covid hit to do the work. It looks like we are going to have to hire a lawyer to either get the $1,200 or the work done. We have a plot at the cemetery as both our parents are buried there. We now think being buried there is a bad idea. read more

My parents purchased burial plots years ago when this was a kind and caring family owned business. It is no longer any of those. My father was quoted a price to open and close in November, for our mother who was just put on hospice, by an employee over the phone. When our mother past in December, we went to pay and were told the cost was close to double the original amount. The only explanation was that the internment was occurring on a Saturday so that was an additional cost and that the cost does go up every few months. This was only one month and the difference of nearly one thousand dollars? First off-if your giving one direct price for this service why is it just one price and no advisement on the up charge for Saturday's. It doesn't end there. While in the process of signing and paying they tried to sell my father on prepaying for his opening and closing. Wouldn't you think that there would be some compassion in realizing he just lost his wife? Who wants a sales pitch at that time? It's not like they don't have his information and couldn't reach out compassionately in the months ahead to approach that subject. It's all about the almighty dollar with this company. There's more. When we were taken out to the plot to identify it, there was a back hoe waiting off to the side and as we began to walk away the employee yells "your good to go" to the back hoe. Really?? You couldn't wait to have a back hoe go to the sight after we drove away? Unfortunately we will have to deal with this again as there are two more plots paid for. Despicable. read more

I traveled from the other side of the country and figured since I was in the area I would look in on my relatives. Not positive where they were, I called Hillside. Linda Davi(e)s answered the phone and REFUSED to give me any information until I gave her my full name and phone number! People paid Hillside LOTS of money to put their loved ones in that cemetery. They should not be forced to give information to the demanding people in the office. As I say with any cemetery, what exactly is it they do that warrants having everyone's full name and phone number?! Do NOT bury your loved ones here because if you ever need help finding them, you will be grilled and told to supply your SSN and your first born! When I got there, she just showed me a map and told me where to go. How is anybody suppose to find anything from that?! This place is not marked at all, half the markers are sunken into the ground - the lower-priced ones out by Jenkintown Road. It is a disgrace and the employees are rude! read more

This review is for the roslyn cemetery section ajoining hillside. For decades hillside & roslyn were 2 separate cemeteries but when the sunset group bought them they put an interconnecting road between the two. My family dates to being buried here since the 1860's, and since sunset took over the care of roslyn has lapsed badly. One of our gravesites have sunk so badly we brought 10 bags of dirt to fill it in since sunset did nothing for months. In my opinion, sunset is on the same level as the worst car salesperson you ever dealt with. If I had the resources I would have my entire family removed & buried elsewhere. They charge god awful amounts of $ for a plot and then wipe out any plantings you do plus does NO GROUND MAINTANENCE so your loved ones have no respect given to them in death. That is wrong on so many levels. Go elsewhere to inter your loved one, learn from our experiences. read more

I just found out that Hillside Cemetery donated a grave to a neighborhood boy that was tragically killed in a motorcycle accident. I didn't know him but I know the family lives in my neighborhood. I'm not much for reviews but I just wanted to let people know that I think this was a wonderful gesture on Hillside's part. Hillside is more than a cemetery it's a community park too. a lot of us in the neighborhood walk or bike in the cemetery. My wife and I are happy we will be buried there. read more

The wife and I just pre-planned a burial at Hillside Cemetery. I wasn't sure what the process was but Fran at Hillside couldn't have been more helpful leading us through our options. We feel so much better now that it is off our plate. Great to lock in on price since we plan on living quite a few more years. We love Hillside. We bike through every weekend. read more

I don't usually write reviews but had to acknowledge the effort made by Mike N. In helping me secure a satisfactory plot for my loved one. In planning the burial I discovered the plot we purchased many years ago was now unacceptable. He spent substantial time with me in making sure the new lot was to my liking and arranged an exchange with no additional charge! He was there at the grave site for the entire service making sure everything was handled to the satisfaction of our family. True, this is an older cemetery, and many parts are in need of considerable maintenance. But I have to give them 4 stars for the genuine concern in having a satisfied customer. read more

Beautiful location. Both my parents are buried there. I love to spend time here, especially to see the deer and wild life. When I go to visit mom and dad's grave, I also go to see my "deer family". I always feel uplifted when I go there and get to spend time there. The grounds are well kept. A nice place for a walk. The people who run this cemetery are very nice, especially Linda Daniels and Ron, the grounds keeper who does a great job as well as others who work there. My dad use to jog in this cemetery. Mom and I would go and bring apples to feed the deer and have lunch by our family gravestone. Mom would yell at dad for leaving her too soon. This is one of my favorite places to go to. I don't know of any other cemetery with such beautiful Asian tombstones. I have showed relatives from out of state that part of the cemetery and they said they have never seen anything like it. The memories are priceless! So thankful for Hillside Cemetery! read more

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I don't want to be all negative, so I will start with the grounds are gorgeous and well maintained! It's very peaceful.. and I will end there. That said-- on the business end they are terrible!! While they continue to blame things on CoVid, I believe much of their delays are due to inompetence and being rude! Understanding that the pandemic has slowed down many businesses, burials are one of the business that haven't taken a hit, but these people act like it has! They are slow to make return calls, if ever, they lie about headstone delivery dates and they tell you whatever lie they can to appease you when you show up in person (which you have to do because getting a return phone call is an impossibility). Today I was in the lobby with another grieving woman; we both were wondering where our loved ones' headstones were? No answer! I was told two weeks ago, in place of the delayed headstone for my parents, I would get two temporary ones that would be put in the ground within 7 days and called if that 'deadline' could not be met. So here we are two weeks later, me in tears because the nonchalant attitude of their employees which became rage when their unsympathetic and problematic Family Service Counselor, Christina Buschmann chimed in and then stormed off when she was called out for her patronizing tone! Grieving is hard enough! These people have not made it any easier! read more

My brother is buried here along with several other family members. My mom visits often and keeps my brother's garden very pretty...she finds peace in spending time there and it is therapeutic for her, after losing a son so young and tragically. The foreman at the cemetery is a complete douchebag. On several occasions he has authorized and spea-headed the throwing away of some decorations, even a very small border to the garden, to even bigger thongs like an ENTIRE small Christmas tree,decorations and all to a bench that my mom purchased!! You can imagine how upsetting this "vandalism" would be to any loved one's grave, but then to learn that the man in charge is calling the shots about it is pretty heartless. Not even a phone call was placed to my mom to remove these items if they were violation g some kind d of regulation in any way and she goes there often, at least every week. After all these items have just been heartlesslt thrown away, there is no one to even complain to about it. This foreman is just the worst. I would NOT recommend this cemetery to anyone who plans on coming often to visit the loved one's grave. They would be sick to see how invaded for it is. What are we paying for anyway?? read more

Very nice cemetery. There's a lot of Asian tombstones here and they allow the burning for the ancestors. I come here couple of times a year for tomb sweeping day and the Double Ninth festival. It's quiet and very peaceful. read more

Lots of friends here. Clean,peaceful,secure! Just visiting. Lol

Came here to visit a loved one, it has been years since I saw the gravesite. Got a little lost trying to find my way to her, so I stopped at the main office for directions, the man in the office was VERY rude. When I finally got to my loved ones grave the planter box was broken, and another loved ones grave was completely covered by a tree. Sad experience, not something someone who needs closure wants to experience. read more

How could anyone call this place anything less than appalling. We have two grave sites there. There are headstones out of place, headstones going down into sinkholes, it is one of the most poorly managed cemeteries I have ever seen. So bad that my mother said she did not want us to bury her or my father's ashes there even though that's where their parents are. Deplorable. It's probably worse in the older sections where they are not selling new plots so they don't worry about keeping it up. We asked that one of our headstones be put back where it belonged and turned around so it faced the proper direction and it was never done. read more

I lost my 24 year old son in 2007 in a car accident. In a tragically vulnerable state I had to find a place to bury him. Unfortunately I was too heart broken to really do the homework that I needed to do. I keep a garden at my son's grave and take impeccable care of it - often raking leaves and removing debris from the surrounding area. Yet I am constantly harrassed by their ground keeping crew. I put two small garden benches there last October - very pretty, tasteful, and not cheap. I was told to remove them. And when I didn't do it fast enough, I came one day and found them gone. The groundskeeper - Ron -moved them to their garage. As the other person reviewing has said - all they care about is selling. I was told that if I wanted a bench there I would have to buy a monument bench (for about 5 thousand dollars). For the last 5 years my family and I have put a little tree up next to my son's grave and decorated it for Christmas. My family and my son's friends have made and bought personalized ornaments for it over the years. This year, when I went to the cemetery to take the tree down, it was gone - stand, decorations, and all. When I inquired in the office I was told by the salesman that their policy is to remove and discard Christmas decorations after Jan 31. Other years, they have left this tree alone for months! Two years, I decorated it for Easter. The new salesman, Mike Negoravan, makes the old Gary character look like a saint! Smug, arrogant, condescending, and completely devoid of any compassion. I can hardly believe this man works at a cemetery with people who have suffered the loss of loved ones. Ron, the grounds keeper changed the story - instead denying that they had touched the tree. He claims someone came in the cemetery and took it. Then Mike the sales guy told me to sit down while he explained that I only purchased grounds upkeep when I bought these plots - no security. And they are not responsible for any property at the grave. Overall, their attitude towards me now is so filled with animosity and hostility that I am looking into having my son moved - even though it will cost me a lot of money. All of this - why? Because I want to keep his grave beautiful? And while they are spending time removing beautiful garden benches and little Christmas trees, meanwhile there are literally HUNDREDS of grave stones sinking or sliding off their foundations in this cemetery. read more

Unfortunately there are two sides to this cemetary. The older, poorly maintained side (clearly they consider they aren't making any money here) and the newer side where families are paying much more for their sites. The old section while having a very peaceful air about it, has been allowed to decline, slap-dash lawn mowing (no trimming at all), headstones sinking or overgrown. too bad, it could be a nice juxtaposition to the commercial, gaudy newer section. read more

Don't use this cemetery! The staff and workers at Hillside are rude and uncaring. My Grandparents bought several burial plots at Hillside over 75 years ago. I guess because these plots had been paid for many years ago , no one was interested in helping me when it came time to have my parents buried there. Don't use this cemetery if you don't have to. read more

I was quite wary of visiting here after reading the reviews. I had visited my family's gravesites many years ago and worried about what I would see this time. I live out of town so it was quite a chore just to get there. My family has 3 plots in 3 different areas - the earliest burial dating back to 1918. After a bit of a struggle in the office trying to locate all, the office gal, (Memorial Counselor) Linda Daniels could not have been more helpful. She drove as we followed in our car to each site and advised us to stay in the car until she located each. She explained the print-out about each plot, umber and burial depth. Linda was invaluable to us. We would still be wandering around if she hadn't helped us! It was quite educational. The sites were in fine condition, except for a headstone that was "slipping." Linda took a pic and made note to get it taken care of. I could not be happier to have my family there. read more