We've had our Dog Groomed 3 times. The owner is lovely and very polite although the same cannot be said about the staff. I've interacted with the same girl the last 2 times and after this last experience I'll be taking my money elsewhere. Apart from a general lack of customer service and poor attitude, Today I arrived for my appointment at their old location. I spoke to the Staff yesterday when booking my appointment and they failed to mention moving locations. I called to tell them what had happened and that in turn I'd be late. Not once on the phone or in the 5 minutes conversation about what I wanted done for my dog did the Staff address or apologize for the miscommunication or stuff around. read more