Stayed here over graduation weekend for my son's high school celebration and overall I'd rate it…read moreabout 3.5 stars. The hotel itself is beautiful and centrally located on Clearwater Beach with just a short walk across the street to the beach. We booked two suites , a 2 queen private rooftop terrace suite with a full kitchen and a poolside king suite with a kitchenette which were spacious and perfect for our large gathering. The rooftop terrace was definitely a highlight, and the hotel is within walking distance to restaurants, the pier, playgrounds, and shops. I also liked that the pool is on the 8th floor with a great view and access limited to hotel guests only. Pool chairs were very comfortable, towels were unlimited with no towel card system, and beach cabana/umbrella rentals were half off for guests. The hot tub being on the 16th floor separate from the pool didn't make much sense though. Room service was daily, and I appreciated being able to text the front desk instead of calling. I highly recommend using the text feature and keeping everything in writing because there were discrepancies regarding credits we were promised. There were unfortunately several maintenance and service issues during our stay. The living room TV constantly glitched and wouldn't sync properly even after maintenance attempted to fix it. More importantly, the AC completely stopped working in the rooftop terrace suite for hours while we hosted about 25 guests for the graduation party. Everyone was hot and sweaty in almost 100-degree indoor conditions. Thankfully the terrace breeze helped, but being offered only a $100 credit for such a major issue during a once-in-a-lifetime celebration felt insufficient! The parking garage situation was also frustrating. We were told our vehicles could enter and exit freely with the resort fee, but every time we tried leaving, the room keys and garage passes failed. We repeatedly went back to front desk to get new passes and had to pay $40 to exit then contact customer service afterward for refunds such a waste of vacation time Customer service overall was very hit or miss. Some employees were wonderful while others seemed miserable and unfriendly. The onsite coffee shop was particularly disappointing I'd recommend walking across the street from The front lobby to the real Starbucks instead. At times it felt like the hotel relies heavily on its excellent location and beach proximity rather than consistent service standards.Coming from previous stays at Sandpearl Resort, I personally would still choose Sandpearl for smaller family vacations. However, I will say this hotel offers more flexibility for large gatherings and easier garage access compared to Sandpearl's valet-only setup. That said, between the AC outage, power issues in BOTH suites floor 8 and 17, lukewarm water, TV problems, phone problems, garage charges, and inconsistent customer service, I would probably try another Clearwater Beach hotel next time. We still made wonderful graduation memories and the location, spacious suites, rooftop terrace, and beach convenience were definitely the highlights of our stay.

Very nice hotel! We had a king, with a partial ocean view. I could sit out there for hours and…read morejust watch the world and all the people go by. So relaxing! And not one spider or bug on that balcony the whole week we were there! Five stars just for that! All staff were very friendly, in fact I believe it was a manager that bought me and my husband drinks after we walked down 15 flights of stairs during a fire alarm. (I swear nobody else even heeded the alarm, we were the only one in the stairwell). We only ate breakfast in the main restaurant (which was good), but we did have room service a couple of times and enjoyed the rooftop bar, The Tropico, for food and drinks. (The kids menu burgers and fries was plenty for me!) All were good experiences. Hotel is in walking distance of so many restaurants, shops and of course, the pier. We only hung out on the beach one day with the loungers and cabana. I was a little disappointed that they weren't included in the stay. The cost was $30 per day. Otherwise I was content to hang out on the loungers at the pool. A store called Surf Style is just a couple of doors down that has besides clothing, your snacks, drinks and all the tourist goodies.

Love this hotel! The connected Starbucks & restaurants are a huge plus!…read more The backyard is the Clearwater Beach. Very touristy & close to all the fab restaurants across the street & next door.

We chose the Hilton Clearwater Beach Resort because of its beachfront location and expected a…read morecomfortable, relaxing vacation. Unfortunately, our four-night stay was one of the most disappointing hotel experiences we've had. The biggest issue was the condition of the room. We have photos documenting what we found. The shower had visible mold when we checked in, and despite daily housekeeping, it was never cleaned during our entire stay. The room itself felt dirty, and the towels had a foul odor, almost as if they had been washed in rancid water. The room was also in poor repair. Most of the electrical outlets were so loose that plugs would not stay in them. We couldn't use a hair dryer, curling iron, or even reliably charge our phones because the plugs would simply fall out. We ended up buying an extension cord so we could run power from the bathroom outlet. There were no functioning towel bars, and the wall hooks that were supposed to hold towels repeatedly fell off the wall. Housekeeping was inconsistent at best. On Tuesday we had to ask for bath towels. On Wednesday we had no washcloths. We asked a housekeeper, then the front desk, and finally called the hotel after waiting. Each time we were told someone would bring them "right up," but they never arrived. We eventually had to use hand towels as washcloths. That same day, housekeeping only made the beds and emptied the trash. The room was not actually cleaned. The room itself was far too small for two queen beds. It felt as though two beds had been squeezed into a room designed for one. The mattresses were lumpy and uncomfortable and felt much smaller than standard queen beds. Had the room been clean, well maintained, and comfortable, I honestly would have overlooked many of the other frustrations. Unfortunately, when the basics of cleanliness and comfort aren't met, everything else becomes much harder to ignore. The beach was the reason we chose this hotel, and while the beach itself is beautiful, the setup was disappointing. Guests are not permitted to bring their own beach chairs and must rent the hotel's. The first two rows closest to the water were occupied by blue cabanas renting for approximately $251 per day. We rented reclining chairs for about $60 per day, yet they were placed in the back row, far from the water, while many of the premium cabanas remained empty. The rows of orange traffic cones surrounding the cabana area also took away from the natural beauty of the beach. The hotel's location is excellent, and direct access to Clearwater Beach is its greatest asset. However, a great location cannot make up for mold, poor housekeeping, maintenance problems, uncomfortable beds, and a room that simply wasn't clean. I rarely leave negative reviews, but I believe future guests deserve an honest picture of our experience. Based on our stay, I would not return or recommend this property.

Great hotel, very high-end great views right on the beach. Roof tide restaurant.l…read more Great place to socialize great place for a staycation

Absolutely loved our time at The Hiatus to celebrate graduating with my master's degree. It is…read moreright on the beach and shares a strip with classic Clearwater restaurants like frenchy's and crabby's. The resort itself is beautiful, modern, and aesthetically calming. Service was great throughout our stay. The pool overlooks the beach and is a nice alternative to the ocean. The illy coffee in the lobby in the mornings is so good!

What a lovely stay we had at Wyndham Grand! Spent 4 nights here recently with my husband and two…read morekids, and we had great things to say about the experience. PROS; -Walkable to just about everything! We didn't rent a car for our trip so it was perfect to be able to access nearby restaurants, shops, and more all on foot. -The pool deck is very large, well kept, and very well staffed. Tons of lounge chairs and umbrellas. Everyone working there was so dang nice! You can receive pool-side service for food & drink, or head up to the attached bar to grab what you need. Definitely a little on the pricey side, but a lot of good options. -We booked a one-bedroom suite and it was delightful! Sooo spacious, likely more than we needed. It was super clean and modern. Very nice, updated bathrooms and walk-in glass showers. Our patio was also huge, providing beautiful views of the Mandalay Channel. Beds were comfy, and they even so kindly provided us with a cot/crib for our youngest. Hugee for parents - that was super appreciated! -Literally every single person working there that we interacted with was beyond sweet! Five-star service and friendliness from all staff. CONS: -Little to no cleaning service in the room (unless requested??). Maybe I missed how this works, but it was a little of a bummer having overflowing trash cans and dirty dishes we weren't sure what to otherwise do with. They were very quick to bring fresh towels upon request, however! -Given the size of our suite, we would have loved to have a few extra usable items in the kitchen area, like any kind of napkins/paper towels, silverware, and soap do to a little washing up. Surely don't expect it to be fully stocked with appliances and plateware, but it seemed a little odd how big it was with truly nothing to use it for. All in all, we would absolutely stay here again, and would most certainly recommend it to others (especially families). Thanks for a great stay!

I will give 5 out of 5 for the service at this place! Dawn at the front desk, all the bell service…read moremen and everyone I spoke to at this hotel was super friendly and making you feel welcome. Loved the vibe! We had an event at this location and I wish I had more time to visit the propane enjoy the beach. We ate at the bar and one of the restaurants- food was 3 out of 5. The decor felt like I was in a tropical place - palm trees and the sunset from our suite was spectacular!

Edited: there's a sauna in the spa but you have to pay instead of part of the amenities which most…read morehotels offer. I celebrated my birthday at the JW Marriott Clearwater and it was easily one of the best hotel experiences I've ever had. From the moment I arrived, the hospitality was top-notch. Every staff member I interacted with was warm, attentive, and genuinely made me feel special. The hotel itself is absolutely beautiful, with stunning design and a relaxing atmosphere that made the whole stay feel like a true getaway. There are so many amenities to enjoy, which really elevates the experience and makes it feel like a true luxury stay. The only downside for me was that there isn't a sauna, which is something I usually expect at a hotel of this level. It's a small miss, but worth noting. Overall, I couldn't have picked a better place to celebrate. I'll definitely be back!

I rarely leave negative reviews, but this was one of the most disappointing hotel stays I've…read moreexperienced. A JW Marriott should represent the highest standard of hospitality. Instead, we encountered poor communication, disorganization, and management that seemed incapable of delivering the experience their luxury rates promise. Our room wasn't ready until 8:30 p.m., leaving us waiting more than five hours. Once we finally got in, our luggage wasn't delivered as promised, the room phone didn't work, and maintenance had to make multiple trips to replace it before we could even begin to settle in. By the end of the evening, we still hadn't had a chance to unpack, shower, or relax after a full day of travel. The valet experience was equally disappointing--disorganized, unprofessional, and lacking even the most basic customer service. The mattress was also among the most uncomfortable I've ever slept on. The only employees who reflected the Marriott brand were the bartenders and the maintenance technician. Everyone else, including management, seemed indifferent to the issues we experienced. Luxury hotels command premium prices because guests expect premium service. This property delivered neither. I left frustrated, exhausted, and wondering how this hotel is allowed to carry the JW Marriott name. There are far better options in Clearwater.

Very friendly and helpful staff...from check-in until checkout and everything in between! The food…read moreat Coastal Cabana (I think I have the name right) in the building next door is amazing. The food at the terrace restaurant is good but limited...the view and vibe, however, make up for any food limitations. The pizza is good and one slice is more than enough for two. The breakfast is basic, but adequate. The only complaint being turkey sausage that was too unsightly to try (not a fan of white sausage) and bacon the next morning that tasted like liquid smoke. The parking garage had plenty of space but many spaces were very tight and the turns are tight for a full sized pickup. The pool area is great and the beach is also.

Great experience. Staff super nice, free breakfast, parking was $25, dogs were $75. Room was clean,…read moreeasy to get extra towels.

I went with my entire family (my two year old, niece, nephew, mom, dad, and sister). We had a…read moreblast! The kids enjoyed bubble mania, the pirate, s'mores, and daily movie night. The coffee was fantastic. Service was even better. From check in to check out we felt well taken care of. S/o to the cleaning staff and Ricardo at the restaurant for going over and beyond. The champagne and shovels/buckets (for the kids) at check in was great too. I would definitely recommend!

This place is for keeps I will keep returning here! They got it all. Poolside directly on the…read morebeach. An actual hot tub which is rare. Bar and food all right here. Fore pit at night. Lots of games! Classy place they explain your food to you and have good concierge people. Stayed here 20 days over the last 2 years

The wings were very good. They were meaty, crispy and saucy. And the drinks were great. I can't…read moreremember what specific drink I had but I had a few of them and they weren't watered down or too much alcohol. The perfect refreshing alcoholic beverage. The only issue I had was that the seating was outside somewhat covered by tents but the two fans that they had blowing cool air was blowing in the opposite direction from where the customers were sitting.

One of my favorite places to eat- and I'm a local. Best view of a sunset and the way the hotel is…read morepositioned, you don't even see the craziness if typical Clearwater Beach. When you are here, you feel like you're on a cruise with the type of fence that's up at the restaurant. The live music is good- sometimes a bit loud for dinner conversation. The menu is simple but good. We live the fajitas! The tiki bar is cool too. Great place to take visiting friends.

I am writing to share feedback regarding my recent stay 2.12-2.16 at this property. As a Platinum…read moreBonvoy member who utilized points for this visit, I had a stay that was highlighted by exceptional service but unfortunately marred by some smoking that was happening in our hallway to room.. I wanted to leave 5 stars... But couldn't I want to start by recognizing the phenomenal staff members who made a positive impact. Brendan at the front desk provided a wonderful check-in experience. Randy in the Mainstays Tavern took VIP-like care of us every time we visited, as did Lexi during our dinner. Jordan out folding all the pool towels. David maybe giving rides via golf cart to beach - very nice and appreciated. I also want to thank staff for the thoughtful birthday note and the "sun and fun" package waiting in our room. Additionally, Debra was incredibly kind when we stopped in for breakfast!! However, I found the digital portal communication to be less than desirable. I had to report a smoking violation at least four times. I also reported guests using the hot tub after hours due to the noise while I was trying to get my family to bed. While I did speak with the front desk night manager, who was apologetic regarding these repeated nuisances, I left feeling that my value as a loyal guest was not fully recognized. I appreciate the high level of service provided by your hospitality team and hope this feedback helps improve the response consistency for future stays. Respectfully, Bryan Smith Platinum Bonvoy Member

Wish I could give it 3.5 stars. We really wanted direct beach access which was the absolute best…read morepart, especially with the free golf cart rides to get down to the beach. There was just too many things that left us disappointed on our first trip here. There are 2 EV charging spots which was a lifesaver this trip and being a trolley stop was absolutely amazing for getting over the bridge into Clearwater Beach stress free. We saw pictures of a tennis and pickleball court online but those have been demolished and replaced by a grassy area :(. Thankfully sand bay tennis park is less than a mile away and the trolley does stop there. 3 volleyball courts which were great and sunsets 10/10! The Easter Egg hunt was a fun and unexpected treat for the kids :) well organized. I checked in early on the app, knowing it was a holiday weekend and there may not be rooms available early. We were able to pick up wristbands right away but we later found out these were not watched or enforced anywhere. In fact, you do not even need a key to enter the building from the pool/beach. I believe this added to the insane crowding at the pool. Could not find a pool chair at ALL - very stressful and had to set our belongings on the ground in order to swim. They could not keep up with the towels either and by 3-4PM, you could not get one at all. The pool bar had short hours and the line was insanely long every day. The pool bar shared the same line as ordering the food truck food which added to that chaos as well. On Friday the food truck shut down early as well. There was one water dispenser in the lobby but it was always empty. I felt like a bother asking the mainstay tavern for water. The food there was very good and we ordered to go. The gym was amazing 10/10. The beds were AWFUL 0/10 they are on a platform with absolute no give at all - ROCK hard!!! Had to walk across the street to the other Marriott location to get espresso coffee. The extra charges are too much - says $30/night to park but after taxes and fees it is $35 a night and $25 a night for the resort fee which doesn't cover anything but bikes as the trolley is already free. It is $45 to rent 2 chairs and an umbrella at the beach. The resort fee should offset this cost!!!!! The location is amazing but these extra charges are just too much and our stay left a lot to be desired. I also had a fraud charge immediately following paying for parking even though I used the QR code at the front desk and have not used that credit card for any other purchases - I wish this was charged directly through the hotel instead. It is not gated.

They have so much to do here if you're w your family. It's a splash pool and games and even an area…read moreif you have tiny children such an amazing bonus. They have water sports as well. This hotel was a place that you have everything you need. I was upgraded to a 2 bedroom suite and I loved it. The trolley picks up right up front. I would definitely recommend staying here if you're in Clearwater.

Happiness when visiting this resort. The fun thing about having free will is to go from place to…read moreplace too see what you like. Like? I loved this resort it was soooo much fun. Upon an arrival there was a fog that was across the water but by the next morning it cleared out. I stayed and enjoyed what the hotel had to offer. Biking in the morning across the bridge was something special, there's nothing like being near water and sun as soon as you wake up. Fortunately the hotel offers bike rentals and you can bike in the area. Downstairs near the pool area there's a place to do water activities, jet ski, kayak, and something even cooler drive a car on the water. Once I seen that and it was pink I had to go for a joy ride. I can't wait to come back with a group and has a blast on bikes and the water.