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    Hillcrest Lodge

    5.0 (1 review)

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    Courtyard by Marriott Winter Haven - Lobby

    Courtyard by Marriott Winter Haven

    (30 reviews)

    $$

    I've stayed at this newer Courtyard a few times and each time has been great. New, modern and sleek…read moredesign and property is very clean. Check in is always smooth. They have a nice fire pit area. This location also offers a Starbucks. I don't like that there is no free coffee other than what is in your room. They also have a full bar area and bistro for dining and drinks which is very nice. They also offer a small market with snacks and basic travel necessities. The rooms are spacious and well appointed. I love that the rooms have a refrigerator and a microwave. Legoland is right across the street so it's definitely convenient if you're visiting the park. Restaurants and limited shopping options are nearby such as TJMaxx. Overall I feel this property is a great value and offers comfortable accommodations so I will continue to return.

    This stay was disappointing, not because things went wrong, but because of how they were handled…read more Positives first: Kathy at check-in was wonderful. She was kind, efficient, and accommodating, especially since I was traveling with my 72-year-old mother. Jim from maintenance was also outstanding and genuinely cared about solving problems. Unfortunately, our shower dripped nonstop for the entire stay, making it difficult to sleep. Housekeeping entered our room despite our Do Not Disturb sign being displayed. The biggest issue involved our room keys. We had THREE sets that failed. I called ahead and specifically asked the front desk to make and test new keys before we returned because I didn't want to repeatedly drag my elderly mother up and down the elevator. I was assured it would be handled. It wasn't. When we arrived, the keys had been made but not tested. I had to repeatedly advocate for a very simple request. Rather than listening, Deanna and Lilly seemed more interested in repeating scripted apologies and saying, "it was a miscommunication" than actually solving the problem. Eventually, thanks to Jim from maintenance, the issue was resolved. Technology problems happen. What disappointed me was the lack of empathy, active listening, and troubleshooting. Marriott says they "Put People First" and "Pursue Excellence." Unfortunately, that wasn't reflected in our experience. Would I stay here again? Absolutely not.

    WalesBilt Hotel

    WalesBilt Hotel

    (1 review)

    The Dixie WalesBilt Hotel was built in 1926. It opened on January 27, 1927 on 5 Park Avein Lake…read moreWales, Fl. By the time it opened the Florida land boom had begun to collapse. The hotel was built two years before Lake Wales most iconic landmark, Bok Tower was built. At the time it was built the 10 story hotel was the crown jewel of Lake Wales. It is one of only a few remaining skyscrapers from the 1920's. The first owners of the hotel were Florida governor Martin and silent movie star Thomas Meighan who owned the hotel along with fellow movie stars Gloria Swanson, Mary Pickford, and Clara Bow and Hollywood attorney Nathan Burkan and Hollywood producer Victor Heerman. The hotel was built for $500,000 and it was financed by selling stock in the enterprise. The hotel architect was Fred Bishop and D.J. Phipps. It was designed in a Masonary Vernacular style with elements of Mediterranean Revival. It is an example of 3 part block with a base, shaft, and a cap. You can see the divide on the building. It was a style that was popular throughout the 1920's. The hotel was constructed of steel reinforced poured concrete in a post-and-beam method without bearing walls. The sturdy construction allowed the building to survive a hurricane in 2004 with only minor damage. The interior of the hotel was ornately decorated with Palladium style windows and doorways, Italian made ceilings, columns, a drinking fountain by Ernest A. Batchelder, marble floors by the Georgia Marble Company, mosaic tile floors, and a wrought iron balustrade. The building had a central mezzanine and shopping arcades. In 1972 the hotel was purchased by Anderson Sun State and renamed the Groveland Motor Inn. The hotel was renovated to hosts visitors interested in the Green Swamp land sectioned off for development. There was interest in the land because of its proximity to Disney World but when the state declared the land a critical area of concern and prohibited development the company dissolved and auctioned the hotel off in 1974. In 1978 the hotel was signed over to the nationally known religious music and drama group, the Agape Players. The made improvements and added a restaurant and ice cream parlor. They added a teaching facility and operated a Christian hotel on the upper floors. They sold the hotel when they disbanded in 1985. In the 1980's New Yorker Victor Khubani owned the hotel and changed its name to Hotel Grand. The hotel was added to the National Register of Historic Places on August 31, 1990. He was not able to make the code enforcement repairs necessary regarding the sprinkler system and elevator. In 1995 the hotel was sold at auction. Restoration was started but never completed. By 2008 the city of Lake Wales owned the hotel. It had been standing empty for the past three decades, destroyed by vagrants and vandals and attempts to modernize it. The hotel had acquired the nickname the Green Monster due to its garish color from years of neglect. The city contacted Ron Brown, President of Dixie WalesBilt LLC. To restore it. Brown, a former contractor promised to restore the hotel to its former glory. The city worked out a deal with Brown where they would sell him the building for $10 if he painted the building, gave $80,000 to the city, and increased the market value of the building to 1.6 million dollars in 16 months time. In June 2011 Brown assured the city he would be ready to open the north side ground floor for retail in the fall. Based on that the city gave him the hotel but fall came and went and it never opened. In 2014 community leaders came together to help Brown. Reid Hardman worked with Brown to restore the exterior of the building. The exterior was painted and the building details and window frames were restored. Since then the project has stalled. The city does not feel that Brown is quickly enough to finish the project. The city has been punishing Brown by not renewing his building permits. Brown blames the city for impeding his work but he has not secured funding for the next level of the project estimated to cost 10 million dollars. At the this point the city would like to find someone else to take over the building although Ron Brown wants to finish and open the hotel. The city and the owner are at an impasse on how to move forward. Lake Wales has the ability to reclaim the hotel through code enforcement liens and fines. As you can imagine there are quite a few cool ghost stories associated with this old hotel, people who checked but who never really checked out. Will Ron Brown ultimately get the job done? Only time will tell. This building has so much history that it would be a shame not to see this beautiful hotel restored.

    The Hotel Jacaranda - TV bracket coming off wall. Room 226

    The Hotel Jacaranda

    (44 reviews)

    $

    While it may seem like a quaint old hotel, it is desperate need of some work. We were told at…read morecheck in that half the hotel are college dorm rooms and the other hotel rooms. The rooms are old, outdated, and dirty. The bathroom was absolutely disgusting. The elevator can only be run by the hotel staff. The closet appeared to be shared by adjacent room. I guess that is why it had a lock on it. No TV in the bedroom and very limited outlets.

    This is a review of the locally famous ACE weekday lunch buffet. Other aspects of the hotel are…read morecovered in other reviews. If you enjoy a great buffet lunch, read on! Arriving- The Jacaranda is on Main Street so finding it is a snap. There is street parking in the front and a large parking lot behind the hotel. Availability- The ACE lunch buffet is only weekdays and only when the snowbirds are here. The remainder of the year, lunch reverts to menu-based. Check the website for availability if you're worried. Ambience- Very, very, very nice. Some folks say elegant. Two large dining rooms. See my picture. It's so nice you might worry about the $$ but don't fret! More about that later. Adult Libations- Sorry, not here. If you are dying for an adult drink, there is a great bar seconds away. Have a great lunch here and then head over as many folks do. Just Yelp it. Customer Service- I've visited many times and never had a problem. They serve most drinks by the carafe here and leave it on the table which is much appreciated by many folks. You pay on your way out at a desk in the hotel lobby. Pricing- It's currently $17.50 for soup, salad, multiple hot entrees, dessert, and drinks. And of course it's ACE. Food- The food is stick to your ribs comfort food. There are basically five stations. 1. Pick up your warm rolls and butter here. 2. Today's homemade soup which varies, and I love most of them. 3. A fresh, beautifully maintained salad bar. See my picture. 4. Hot entrees and sides which are different every day. On my last visit I zeroed in on sliced pork tenderloin which was excellent. Note that they almost always have fried chicken as one of the entrees. 5. Dessert. There is a substantial display, but I never make it there as I'm already stuffed! So a four star, sit down, ACE lunch in a beautiful atmosphere for less than twenty bucks! Sound good? You bet!

    Hillcrest Lodge - hotels - Updated July 2026

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