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    Highlands Pointe

    5.0 (1 review)

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    3 years ago

    Helpful 12
    Thanks 2
    Love this 14
    Oh no 0

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    Northern Nevada Medical Center - I am now admitted at S Mary's because of high WBC  and the incision where the battery was implanted is red and painful.

    Northern Nevada Medical Center

    (165 reviews)

    Pre op RN called ahead of time by appointment I made a few days ahead of surgery and went over…read moreeverything thoroughly regarding my surgery, health issues and medications so check in was a breeze! Wait time was minimal before being called in to pre-op on my surgery day. They have a big screen in the waiting room to keep track of patients which was pretty nice. Restrooms close by and clean. Sarah was my nurse and she helped me feel at ease during my procedure prep. We chatted and compared our Italy trips while she got me dressed and took vitals. My Dr came shortly before my surgery and went over a few things and left me in good hands. Everyone there was friendly and thorough in explaining what would be happening. Before I knew it I was wheeling into the operating room and given my anesthesia and lights out! I awoke in the recovery room and was asked by Joe if I was in pain. I was barely awake but said yes so he gave me some pain meds in my IV which helped quickly. I was able to wake up more and helped to get dressed to leave. I was wheeled out to my ride and felt ready to go. My only other hospital experience was with Renown but now I feel confident in going to NNMC in the future if necessary!

    I love almost everything about NNMC with one major thing - their call center! I had a procedure…read moredone in December and a few days ago I received a bill for what I was responsible for. The bill read: "Need to set up a payment plan? Call customer service at..." Hoping to do just that, I called the 800 number shown on the bill. I was on hold for 35 frustrating minutes until I got connected with a representative who's command of English is "not exemplary", requiring me to ask her several times to repeat things she said so I could understand her. Despite the bill stating that payment in full was due "yesterday" (Sunday 2/22/26), I was told my bill was not "finalized" yet and that she could not set up a payment plan until it was. I asked when that would happen and she suggested I "call back in a week or two" (meaning: she didn't know). Extremely frustrating!!

    AFC Urgent Care Sparks

    AFC Urgent Care Sparks

    (7 reviews)

    I came in here the other day and I think I found a new favorite. The ladies up front were…read morerefreshingly nice. When there are only two other options in town and you're used to being treated like you're a nuisance; this urgent care is a breath of fresh air. I went online in search of an appointment. Making an appointment and having all the services they provide and estimates if you're cash paying was a nice tool. Thank goodness, I have amazing benefits. Just like that I selected my time and checked in ten minutes early; easy peasy! They also have all paperwork and the insurances they accept sent to you via text. If you do this ahead of time, check in is so much quicker. Having a care provider prioritize your time is huge for me. I had a million other things to do. The care provider was thorough in her care and addressed all of my concerns. I appreciated the ladies that took care of me from check in to check out. My prescription was sent in and I picked it up an hour later. I look forward to them getting their DOT set up. I'll schedule to come here for that as well. Thanks for getting me back on track to get healthy again.

    I went there yesterday, it's brand new facility it's located on Vista in the Walgreens & Murrieta…read morestrip mall. The front desk is very nice and will answer all your questions to make a determination if you want to be seen or not. I chose not to be seen due to only a Nurse Practitioner is onsite, if I'm going to pay for a high end deductible I want to see a real doctor, MD. I have already made the mistake of having a Physician Assistant treat me to be given the wrong dose of medication. Be careful with your health.

    Highlands Pointe - medcenters - Updated May 2026

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