I was a patient of Dr John Watson, at the South Reno location. The staff were amazing. Dr Watson,…read moreon the other hand is a waste of a medical degree. He changes meds/stops prescriptions , without discussion, and is arrogant and flippant when asked about it. I found another patients paperwork in my online charts, and when I couldnt afford to see referrals due to crap insurance he basically said I could do the referral of find another provider. I wish I had seen how many terrible reviews this practice had before I learned first hand how awful Dr Watson is.

Their service, their compassion, their willingness to treat patients not as a number, but as a…read morehuman being

Pre op RN called ahead of time by appointment I made a few days ahead of surgery and went over…read moreeverything thoroughly regarding my surgery, health issues and medications so check in was a breeze! Wait time was minimal before being called in to pre-op on my surgery day. They have a big screen in the waiting room to keep track of patients which was pretty nice. Restrooms close by and clean. Sarah was my nurse and she helped me feel at ease during my procedure prep. We chatted and compared our Italy trips while she got me dressed and took vitals. My Dr came shortly before my surgery and went over a few things and left me in good hands. Everyone there was friendly and thorough in explaining what would be happening. Before I knew it I was wheeling into the operating room and given my anesthesia and lights out! I awoke in the recovery room and was asked by Joe if I was in pain. I was barely awake but said yes so he gave me some pain meds in my IV which helped quickly. I was able to wake up more and helped to get dressed to leave. I was wheeled out to my ride and felt ready to go. My only other hospital experience was with Renown but now I feel confident in going to NNMC in the future if necessary!

I love almost everything about NNMC with one major thing - their call center! I had a procedure…read moredone in December and a few days ago I received a bill for what I was responsible for. The bill read: "Need to set up a payment plan? Call customer service at..." Hoping to do just that, I called the 800 number shown on the bill. I was on hold for 35 frustrating minutes until I got connected with a representative who's command of English is "not exemplary", requiring me to ask her several times to repeat things she said so I could understand her. Despite the bill stating that payment in full was due "yesterday" (Sunday 2/22/26), I was told my bill was not "finalized" yet and that she could not set up a payment plan until it was. I asked when that would happen and she suggested I "call back in a week or two" (meaning: she didn't know). Extremely frustrating!!

I enjoy this office and all the staff. There is a patient portal where I can check blood tests,…read moremessages to and from my doctor, and make appointments. I have been coming to this office since before Covid. The front-of-office staff is always cordial, knowledgeable, and informative. There are several doctors at this office. Each doctor has their own nurse. The office is clean and has a small waiting area. It is located in a Business Park with a large parking lot for each of the offices.

After 10+ years of using this place in Sparks-PCP went concierge. All about the $$$…read more NOPE. No can do. Shows how patients really R NOT priority any more. Healthcareless

I came in here the other day and I think I found a new favorite. The ladies up front were…read morerefreshingly nice. When there are only two other options in town and you're used to being treated like you're a nuisance; this urgent care is a breath of fresh air. I went online in search of an appointment. Making an appointment and having all the services they provide and estimates if you're cash paying was a nice tool. Thank goodness, I have amazing benefits. Just like that I selected my time and checked in ten minutes early; easy peasy! They also have all paperwork and the insurances they accept sent to you via text. If you do this ahead of time, check in is so much quicker. Having a care provider prioritize your time is huge for me. I had a million other things to do. The care provider was thorough in her care and addressed all of my concerns. I appreciated the ladies that took care of me from check in to check out. My prescription was sent in and I picked it up an hour later. I look forward to them getting their DOT set up. I'll schedule to come here for that as well. Thanks for getting me back on track to get healthy again.

I went there yesterday, it's brand new facility it's located on Vista in the Walgreens & Murrieta…read morestrip mall. The front desk is very nice and will answer all your questions to make a determination if you want to be seen or not. I chose not to be seen due to only a Nurse Practitioner is onsite, if I'm going to pay for a high end deductible I want to see a real doctor, MD. I have already made the mistake of having a Physician Assistant treat me to be given the wrong dose of medication. Be careful with your health.

I just now (jan 2022) saw that i wrote a review back in 2018. That isnt me that wrote it. Ive never…read morebeen to Vista Family Medicine, and for some reason, Im not able to delete the review. Just wanted to put this out there. As a business owner myself, I can only imagine how fake reviews could be hurtful.

If your looking for a family Dr. .. Dr. Helen Hong is the most amazing Family practitioner in this…read moretown. She has helped my entire family with everything from earache to my severe broken neck (literally)... Even my Son's love her and feel comfortable talking about boys stuff to her. She takes the time to listen to your medical problems like doctors use to... Her entire staff is exceptional.. Melissa her nurse is the most caring person, always a smile for you.

Shelby in the intermediate care unit is absolutely amazing, she is the most compassionate and…read morecaring nurse we've ever had. Extremely grateful for her the week that we were there with my aunt. Thank you Shelby, hi to Kai & Basil!

my mom was admitted to the hospital and after a few urgent cares who did not provide proper…read morediagnosis she was put in the hands of Dr. Meera Dhavale. Dr. Dhavale is so knowledgeable, caring and reviews everything. I can not say enough good things about her and her care for my mother was at a level that every doctor should be at. The hospital is very lucky to have her and we were lucky to have her oversee my mother's care.

Slow. Unorganized. Chaotic. Waited over 20 min in line…read more Only 1 person checking in urgent care until I got to the window then the other receptionist started taking people. Then they took someone back who was behind me in line. Very frustrating. What's the point of online crap if it doesn't matter?? Will not come here again.

Kind, caring clinic. It's very clean and staff is efficient. I chose an internal medicine Dr…read more Denver Miller. I think he might be the best Dr I've had. Can't go wrong here.