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    Highlands Pointe

    5.0 (1 review)

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    3 years ago

    Helpful 12
    Thanks 2
    Love this 14
    Oh no 0

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    AFC Urgent Care Sparks

    AFC Urgent Care Sparks

    4.7(7 reviews)
    0.4 mi

    I came in here the other day and I think I found a new favorite. The ladies up front were…read morerefreshingly nice. When there are only two other options in town and you're used to being treated like you're a nuisance; this urgent care is a breath of fresh air. I went online in search of an appointment. Making an appointment and having all the services they provide and estimates if you're cash paying was a nice tool. Thank goodness, I have amazing benefits. Just like that I selected my time and checked in ten minutes early; easy peasy! They also have all paperwork and the insurances they accept sent to you via text. If you do this ahead of time, check in is so much quicker. Having a care provider prioritize your time is huge for me. I had a million other things to do. The care provider was thorough in her care and addressed all of my concerns. I appreciated the ladies that took care of me from check in to check out. My prescription was sent in and I picked it up an hour later. I look forward to them getting their DOT set up. I'll schedule to come here for that as well. Thanks for getting me back on track to get healthy again.

    I went there yesterday, it's brand new facility it's located on Vista in the Walgreens & Murrieta…read morestrip mall. The front desk is very nice and will answer all your questions to make a determination if you want to be seen or not. I chose not to be seen due to only a Nurse Practitioner is onsite, if I'm going to pay for a high end deductible I want to see a real doctor, MD. I have already made the mistake of having a Physician Assistant treat me to be given the wrong dose of medication. Be careful with your health.

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    AFC Urgent Care Sparks
    AFC Urgent Care Sparks
    AFC Urgent Care Sparks

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    Renown Regional Medical Center - Love  8/11/24

    Renown Regional Medical Center

    2.6(421 reviews)
    5.5 mi

    I was obtaining a referral for an ENT specialist in Reno and was initially referred to a provider…read more Unfortunately, I later discovered that the ENT office no longer accepts Aetna, which created an unexpected setback. As a result, I had to call back a second and third time. Both Lacy and Caitlyn were incredibly patient, caring, and friendly throughout the entire process. They took the time to answer all of my questions, provided the information I needed, and promptly submitted a new referral so I could be seen. Lacy and Caitlyn didn't stop there--they went above and beyond by providing additional resources and helping me explore other options. I truly appreciate their kindness, professionalism, and willingness to help. Thank you both for making what could have been a frustrating experience much easier to navigate!

    Our experience on the medical-surgical floor was appalling. My family member was placed in an…read moreextremely cramped room with two elderly homeless patients from a shelter who were belligerent, fighting, screaming, and yelling at staff. One used a bedside commode only inches from her bed. The environment was chaotic, frightening, and completely lacking in privacy. After we requested a different room, she was left in a public family waiting room for more than three hours. Basic requests for water and assistance with painful, bloody IVs were repeatedly ignored. Nurse Camille was rude, confrontational, and dismissive of legitimate medical concerns. When we attempted to escalate those concerns, Charge Nurse Grace supported Camille rather than helping us obtain appropriate medical attention. Most disturbing, Grace repeatedly refused and physically blocked our attempts to speak with the House Supervisor. She told us, "He will not come down for this. He is going to follow my leadership." She also responded to our concerns with, "It is what it is." A charge nurse should help patients access the appropriate chain of command--not stand in the way of it. The lack of compassion, professionalism, privacy, and concern for patient safety on this medical-surgical floor was shocking.

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    Renown Regional Medical Center - Sometimes it's not only gold at the end of the rainbow ... Sometimes it's something more valuable... it's LOVE

    Sometimes it's not only gold at the end of the rainbow ... Sometimes it's something more valuable... it's LOVE

    Renown Regional Medical Center - Mega doses of Love  along with laughter and forgiveness are all good medicine

    Mega doses of Love along with laughter and forgiveness are all good medicine

    Renown Regional Medical Center - Love is the best healer

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    Love is the best healer

    Highlands Pointe - medcenters - Updated August 2026

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