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    Highlands

    3.0 (4 reviews)

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    2 years ago

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    Parkhill Family Practice

    Parkhill Family Practice

    4.8(4 reviews)
    2.1 mi

    Dr. Patel is great! And the whole practice is very welcoming and professional. Some of the staff…read moreand Dr. Christo also speak Spanish, which is key for medical professionals in this area especially. I typically wait only 5 minutes or so in the waiting room when I arrive for an appointment, and then maybe 3-5 minutes max in the exam room for the doctor. Typically you get good, quick service, which isn't true everywhere. The only potential issue is that it can take a while to get routine appointments (they book 3-4 weeks out sometimes). But the few times I've had an urgent appointment they've gotten me in the same day. You usually see the nurse practitioner, but she's great so that's not an issue. I'd recommend this practice to anyone.

    My wife and I have been being seen by Dr. Neety Patel at Parkhill. Since both of us are medically…read moreknowledgeable (RN MSN, Community Health Nursing and was a faculty member at Fitchburg State in the Nursing Dept.) and (PhD in biochemistry and also retired Professor of Biology at FSC), we are both very pleased with the quality of service we have received at this facility. Dr. Patel is a careful, thoughtful, knowledgeable and caring physician who has had excellent training that she applies in her diagnoses and treatments. It is very convenient to have a lab facility in-housed as well. We strongly recommend her and the staff as a fine example of a family centered facility.

    Fitchburg Family Practice Umass

    Fitchburg Family Practice Umass

    1.8(6 reviews)
    0.1 mi

    I loved ThIs place when I first started going there. Everyone was very nice and they seemed eager…read moreto help listen and work on your problem. The first Dr. I went to was the absolute best. He had an incredible bedside manner and he was confident and smart. At that time, i wasn't aware that all the doctors that worked on you were 3rd or 4th year residents. Shortly after he was gone. Then came another one. I think she was overwhelmed a bit. Others were kind of covering her a bit until she finally made an appearance for a short time. We seemed to butt heads slightly but i stayed on because that's what i do. But i have to say the final straw came when i went in for a female problem and she handed me a swab, pulled the curtain, and told me to pull my pants down and swab myself! You could have knocked me over with a feather. i left there thinking i must be in the wrong place. this can't be real. she was gone not long after. The resident i have now is fabulous. She sat down right away and started talking with me. i was so stunned that she actually spoke with me and i told her so. love her so far. she is pleasant and respectful. i really feel she has chosen the right career. i asked one of the (attending?) physicians if we could keep her. which i want to add, all the attending physicians are very nice. the front desk staff is as well. you can't expect to have a perfect repoire with everybody.

    To start out with, this is a residency program which means the doctors you will see are all…read morecompleting their three-year residency under the supervision of several attending physicians. Therefore, every few years you will get assigned to a new doctor. We appreciate the care and thoughtfulness these doctors bring to their appointments, and being newly minted out of medical school means they are open to new ideas, and alternative treatment approaches. Since it is a clinic, same-day appointments are often available if you call early in the day. Wait times are reasonable. They are also very good about using MyChart; response times are quick. Recommend if you are seeking a new PCP.

    Highlands - health - Updated May 2026

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