Cannoneering is amazing in Cebu but do not go with this company. They charge significantly more than any other tour company I saw while I was in Cebu. The reason I'm giving such a bad review is because I do not appreciate being lied to. I booked through Highland Adventures because it was recommended to me by a friend.
I took tour B which included a stop to Tumalog Falls. We never went to Tumalog Falls and our tour ended 2 hours early. The road was blocked so I completely understand why we could not go. I asked if it was possible to get a refund for that portion of the tour and I was told that I can be refunded 2.57CAD for missing Tumalog Falls.
For a tour that costs 130 dollars CAD with 4 destinations in total. I have a really hard time believing that the cost of the private van, driver, and tour guide, equates for 2.57 CAD or 100PHP for 2 hours. At this point it's not about the money it's about principle.
If you email this company be ready to wait a few days for a reply. I emailed them the day before to try to confirm pickup and got no response until late in the evening. Considering we had to get up at 4:00 am for the tour and had no confirmed meeting location since the car could not come to our Airbnb this was less than ideal.
While on this trip my partner got a severe burn on his leg. When we asked if we could be dropped off at the closest a hospital instead of our Airbnb. Our driver decided that he did not need medical attention. The wound became infected and we have to seek treatment several times throughout our trip.
All that being said we thought our guide was amazing and he really deserves to be running his own tour company. read more