I have used this cleaning service that I believe is owned by Lola Herr in Juneau Alaska. I have…read moreused the service twice. She charges $90/hr per person. I clearly informed her that I did not want to have different people coming over to the house if I were to use her on a regular basis which was my intent as discussed with her. The first time they were two workers that I was introduced to and they did a satisfactory but not spectacular job. I presumed the same two people would show up three months later when I needed them again. Instead Lola was not even present in the country and the person that showed up at the door was not anyone I have ever met before. In cleaning my apartment,, I believe the person that she sent (Carla) apparently used a caustic cleaner on my beautiful white Faux Couch/sofa and ruined it by causing multiple unsightly eroded holes in the material of the sofa. When I noticed the damage after the cleaning person had left. I called her cell phone and reached Lola in Mexico at the time the cleaner was working in my apartment. She told me I did not have to worry about Carla and that she was a good worker and would do a good job. After the second cleaning job was completed and I had returned to the condo,I pointed out to Lola's that the sofa looked fine when her first group of cleaners came out but looked terrible after the second cleaning. I took one of the cushions of the sofa that was damaged to the furniture store where I purchased it and showed it to the man who sold me the sofa. He confirmed that it had to have been a caustic cleaner that was applied to close the damage that was caused and that he was sure as he had seen this type of damage before. I sent Lola's a text with photos of the sofa before and after the second cleaning and illustrated that the sofa was fine just a few months ago but was now damaged. I was very calm and professional when I texted her and she answered by texting back a long defensive response stating that she was not surprised that the furniture person would blame her And that the damage must have been there before. I alluded to the recent photos,indicating that the sofa was fine before the second person came out to do a cleaning and asked Lola what might have been used on the sofa that was not used before. She remained extremely defensive. During a subsequent text exchange she suggested she would ask a canvas repair man if he could do anything since she had asked me if there was anything she could do to "fix" things although she made it a point to state she did not feel responsible and mentioned one of her workers had tried to use a stain remover on a small stain she said I had mentioned. The only stain on the beautiful sofa was a very small ink pen marking and the damage on the sofa went far beyond that. It is my opinion that the person who did the second cleaning was probably unsupervised and since Lola was in Mexico when the cleaning was being done, I don't think she could have offered much supervision. I am attaching photos just before and after the second cleaning and the damage is pretty self-evident. I will not use this service again as my expectation is that a professional house cleaning service should be aware of what cleaning products may be used on which furniture or other areas cleaned. I thought Lola's defensiveness was uncalled for including what seemed like an endless text stream of other leather furniture she had cleaned with no problems even though that had nothing to do with my concern regarding the damage to my faux leather sofa. She could have at least shown some empathy for my concern and she did not.I do not think the damage was caused intentionally but I do think it resulted from using the wrong product on the sofa and as such I cannot recommend the Quickclean house cleaning service in Juneau to others.

From the owner: Locally Owned and operated small business. Year round Juneau resident. Savvy with our small…read morecommunity needs.

We talked and agreed on approximate date and definite cost. She said she'd call tgat night to…read moreconfirm exact date. She never called. A week later, she texted, mentioned date and changed price. I told her no, I had no confidence on her word

From the owner: Cristal's Cleaning Services, we believe that you should come to a clean home. We pay special…read moreattention to ensure your satisfaction is guaranteed. We are a woman-owned business established on decades of cleaning and hospitality experience.

Marna and Ashley are so amazing! They were friendly and walked me through everything with a…read moreseasonal rental. Both responded to emails and phone calls very quickly! I would recommend them!

From the owner: Specializing in: - Real Estate Agents…read more- Real Estate Consultants - Real Estate Management

Although they are not the landlords, I'll still say it: SLUMLORDS! We lived in Hillcrest Apartments…read moreon 8th St. for a little over a year and it was mindblowing how badly the building and the management deteriorated over that period. Let's be frank, Hillcrest is one ugly ass building. It looks like a Russian bunker. But we knew people who lived there and had seen inside a few apartments. It's about half as ugly inside. So, not bad. When we moved in they said the rent for a one bedroom was $935/month. The people we knew were paying ~$850/month. They told us all new tenants would be paying this higher price for a one bedroom. We said alright. It was downtown, and downtown has very few apartment complexes. Fast forward a year, the people we know move out and we discover that the new tenants are paying only ~$850/month. We bring this up with Wright Services, ask them why they had basically lied to us, and request that our rent be adjusted accordingly. Their response was pretty much, "If you don't like it, move out." Yes, I guess being quiet tenants who pay up on time every month doesn't mean a thing. Screw the nice guys! Well, we were through with them at that point. We found a new place to rent and were as happy as pigs in shit to give our notice. But guess what? We call, no answer. We visit, no answer. Wright Services does not post their hours of business anywhere. Isn't that illegal? Anyway, when we finally got through to them they said we didn't give our notice on the 1st of the month and had to wait ~55 days to move out. That's when we put up a little fight and they were more than happy to let us go in ~25 days. Here is what you can look forward to while living at Hillcrest: PARKING: There is a little public lot out front that fits about 15 cars. A quarter of them are beaters that never move. And the majority of the rest have no idea how to park a damn car. If you're not lucky enough to grab one of these spots, it's street parking for you. And good luck trying to park on Gold St. in the winter. That hill is a motherfucker. WATER: We had more than our fair share of cold showers at Hillcrest. And when you tried to call maintenance, the voicemail didn't pick up half the time. Thanks, assholes. Pipes would also clog frequently. They sent a notice around once threatening the responsible party that they'd have to pay up if caught. Yeah right, the only problem with those pipes is that they're older than Jesus. There was some sort of leak in the basement ceiling once and they attached aluminum trays to the ceiling to catch the water. Talk about ghetto. And finally, a few months after we moved out they had no hot water for over a week! We learned this from the poor soul who moved in even after we questioned his sanity. LAUNDRY: I think they make it a point to house all of the sketchy folks and stoners in the basement. I did laundry mainly at night and saw an array of undesirables tramp through there. Toward the end, it constantly smelled like weed. Now, I like the ganj just as much as the next person, but I don't need a contact high while I'm doing my laundry. Also, steer clear of the liquid rat traps down there. You don't want to step in one of those babies. MAINTENANCE: Christmas tree pine needles were still on the carpet in March. Does that say enough? Not to mention that nasty orange carpet that was probably put down in the 70s got shittier by the week. Numerous stains and tears. The front entrance smelled of urine. Yes, we had guests actually tell us this. We had apparently become immune to the smell. In the winter they only shoveled the front sidewalk. If you wanted to exit by the back door you had to throw yourself over a mountain of snow to get to the street. MOVE OUT: Be prepared for the clean of your life when you leave. They want that shithole to sparkle. No, seriously, they will make you scrub the refrigerator door sealing with a fucking toothbrush. They also do surprise showings. After you give notice, they simply post a sign on your door that says they will show up without warning to do showings in the next three weeks. Now that's definitely illegal. In short, keep far away from any property that Wright Services "manages." They are the lowest of the low and only care about the money tenants bring in and not the tenants themselves. You'll do better posting a housing wanted ad on Craigslist. That's how we found the wonderful apartment we moved to once we escaped from Hillcrest. Suck it, Wright Services.

Issue One: Three days before last Christmas we were awoken to the putrid smell of raw sewage IN OUR…read moreBATH TUB. This was a result of unmaintained and very old sewage pipes. Had Wright Services dealt with it right away we wouldn't have an issue (older neighborhoods have problems and that's okay as long as they're addressed in a timely fashion). But of course, noone at the Wright Services office would even return out calls for the first few days. We dealt with a very 'shitty' Christmas, and the issue was not dealt with until the New Year. Issue Two: These idiots act like they've never seen snow before. Any time it snows, Wright Services plows snow long after it's been packed down and become an issue. When they do plow, they quite literally push the snow into private parking spaces/driveways, all while refusing to shovel the public parking lot. If you don't want to get stuck by the snow in your own driveway, you have to park on top of months of unshoveled ice pack in the public lot. Issue Three: We've never actually conversed with anyone who works for Wright Services. Since they refuse to pick up calls, and rarely ever set foot into the slums they operate we can't even put faces to names. In conclusion: if you can ever avoid living in a property managed by these slum lording ass faces, avoid it at all costs. The housing market is incredibly slim in Juneau, and these people are taking full advantage. Thank god for our wonderful landlords who are happy to light a fire under Wright Services. Were it not for them being the middle men, there's no way we'd still be living in Waterside.