I have had to decrease my original review from 5 stars to 1. I worked with Kyle back in 2021 and…read morethe experience was great. I mean you can read my last review. I have been working with Kyle to purchase our second vehicle through Colorado Auto Brokers and I haven't heard back in about a month. We got right up to the point of a test drive and Kyle fell off the face of the earth. I am really disappointed in how the customer service has plummeted. I know how to research other brokers because Kyle has left us in the dust when I was ready to purchase. Cash in hand. Really disappointing.

This dealership put my faith back into car dealers. I have been shopping around for a vehicle for…read morea little while. I went to Bob Penkhus Mazda at Powers and had to deal with creepy car salesman who put my car key in their office so that I would have to ask for them before they would let me leave. After I finally got my keys they ran to my car as I was trying to leave the parking lot...trying to get me to sign a contract that I told them I wanted to give it a day to think about. That was such a horrible experience with the worst sales staff. Colorado Auto Brokers has a great team that is not pushy and does not try to force you to do anything. Thank you Colorado Auto Broker for making my car shopping experience great.

I found Malcolm online when I tried to help my son and daughter-in-law make their first car…read morepurchase. After a conversation on the phone I knew I got the right broker. Malcolm paid close attention to the details and solicited input from all 3 of us. Eventually, my kids settled on a 2023 Subaru Impreza hatchback. Malcolm held the car for me to inspect instead of trying to rush to close the deal because I would be coming to town to visit in a week or so. Malcolm delivered the car to my kids' residence at the end after having the car nicely detailed. Overall, a good and stress free experience for all of us.

We found Malcolm after searching online reviews for an auto broker who we could trust to handle the…read morepurchase of a used car for our daughter. Since we live far away, we wanted someone dependable to guide our daughter through the necessary steps. We were delighted to find our experience matched that of Malcolm's previous clients and we now have a very happy daughter in a great used car at a good price that perfectly matches her needs. Thank you Malcolm for all your help!

I have to just say that I could not have had a better experience buying my used GMC Terrain last…read moreweek. I haven't bought a car in a very long time and was nervous about the whole ordeal going into it however as soon as I arrived at the dealership and met Jacob all my fears and concerns went away. I wasn't planning on actually leaving with a vehicle that day but I found the right now and I did. There was no pressure about deciding he let me take my time and because of the amazing customer service he provided it felt right and I have no regrets. He even made driving down to my auto mechanic easy and comfortable. I felt like he was honest with me about everything that he told me and it was a relief not to have to second guess what he was telling me like I have had to do with other car salesman in the past. He was not only a salesman that day selling me a vehicle he was like talking to a old friend. He genuinely was interested in my well being and as a plus had amazing life advice. Jacob cares about you as a person and the overall experience you have with him not just getting you a vehicle. I know that if I hadn't found the right vehicle that day that he would have continued to work with me and find what I needed. I know he will continue to follow up with me and care about how the vehicle and I are doing down the road. Aftercare is very important with such an expensive purchase and I know I will be taken care of every time I come back to the dealership with anything. I will make sure any of the people I care about go and see Jacob!

LOVE MY CAR! This service was beyond great. I was having a problem with another dealership putting…read moreoff letting me have my car. I got to the point where I needed one asap due to my car motor blowing up.. well after waiting a week and a half, my boyfriend and I made it to Olympia Nissan just to look around. I wasn't sure what was going to happen. Well luckily we stopped there. We met Jacob, I gave him my price range and he showed me the perfect car!! Definitely a place and salesman worth major recommendation! Thank you so so so much!

The most pleasant experience buying a truck I've ever had. No hassle straight to the point…read moreexcellent service friendly people excellent quality of vehicles would definitely buy another truck from Frank. Thank you guys

My wife and I had never used an automobile broker before meeting Joe Scandaliato. We're so glad we…read moreworked with him, and we were very impressed with his abilities, his manner, and his skillfulness. We were referred to Joe by an elderly woman who was a dear friend of our family. She was French, and was a child during World War Two. Her father was arrested by the Nazis, and she and her mother had to live on the streets as refugees. It was a terrible experience. Years passed, she married a young American soldier and came to the USA. I'm not sure how she found Joe, but she trusted him. When a woman who has been through so much trusts somebody, you trust them, too. We trust Joe, and our trust has been repaid many times over by his helpful attitude, his support, and his knowledge of cars, and loans, and all the business related to choosing and buying an automobile. He's so friendly, but he's so very smart, too. It's a great combination, and that has been a tremendous benefit to us. We've bought two cars with Joe's assistance, and both times the experience was pleasant - even fun! Most of all, both cars were wonderful. We strongly recommend Joe Scandaliato, and feel sure that anyone who goes to him will be very happy with the result.

This is my second time working with Joe Scandaliato to purchase a vehicle, and once again he was…read moreabsolutely spot on. The entire process was seamless from start to finish. He's knowledgeable, responsive, and genuinely looks out for your best interest. Buying and selling vehicles can be stressful, but Joe makes it straightforward and efficient. I couldn't be happier with my new Tundra and the experience that came with it. Highly recommend working with him if you want it done right the first time.

Is there anything more nerve-racking than buying a car? Probably, but this is high up on the list…read morefor me in such. I'll cut to the chase: John is the only person I have ever bought a car from. John is the only person my family has bought a car from in the past almost-30 years. He is honest, trustworthy, hard-working, and has the actual integrity that far too many in his line of work are lacking. He doesn't shy away from telling you the truth, whether it is "you shouldn't buy this car because it is not running well" or "I'd be happy to sell you this vehicle if it was truly what you wanted, but it is a bit too expensive and not really what you were telling me you were looking for". I know when I talk to John, he is going to find me a reliable, safe, and dependable vehicle, within my stated price range, without a single moment of high-pressure crap. He takes his time, is beyond thorough, and in the end, a good dude. He turns a highly-anxiety-inducing event into a more relaxing and not QUITE stress free event but as good as I could ever imagine. Will always ALWAYS be back.

I can't recommend John Berry's work more highly. A few weeks ago we took delivery of a 2019…read moreOutback, and John managed the process seamlessly from start to finish. On the front end he listened carefully and asked the right questions to help us make final decisions about the appropriate model and accessories. Through the ordering and delivery period he kept us apprised of the anticipated arrival. And the paperwork at the end was clear, purposeful, and much easier to complete than our previous dealer experiences. Our future auto purchases will all be through John.

$40,000 vehicle story. Do not do business with this place. An absolute bottom of the barrel dealer…read more They will lie to you every step of the way to sell a trash vehicle they claim is tip-top. They buy vehicles from auction that look good at first glance but are absolute wrecks. They will tell you they are reviewed by professional mechanics and are top-notch...they aren't. This is basically a dirtbag used car dealer with nice salespeople. Then comes finance. Guy tells me they have a new system no one understands. Printed out an 84 month finance sheet and tried to get me to sign it after I made it clear I agreed to a 72 month term. Then the guy sells me a warranty, tells me it's a four year bumper to bumper warranty, but again his computer is messed up and can't show me the terms of the warranty. I come back a month later to get the terms sheet and it's a worthless drivetrain warranty. Well, they screwed me again. A month later after putting almost no miles on the vehicle, I find out they sold it with faulty brakes. They won't pay to fix them. The latest issue is I find out that it has the rust of a 20 year old vehicle and it's only four years old. Again, they buy trash vehicles from auction, lie to you about the condition, make their money and move on. DO NOT BUY FROM YHIS PLACE. Also, the pre collision sensor is broken. Their top-notch mechanic seemed to miss this as well. Oh, did I mention this was a $40,000 vehicle?

Stay away. Just stay away. Untrustworthy business. I even spoke to a mechanic who used to work…read morefor them and he said that they only fix what's immediately visible for test drives and they don't touch any long term fixes that they see. I purchased a vehicle from them end of July 2023 and within less than a week I've put over $400 into the vehicle and I have another appointment with my garage for August 17th because I am now having engine issues. They sold me a car with illegal treaded tires so I needed to purchase 3 new tires. On my drive home from the dealership my check engine light went on, so they did replace 2 CO2 censors (which seems to be a common occurance with them if you check reviews) but they did not give me any paperwork to prove it was done. My car had been totaled by a drunk driver and by the time my insurance paid me I only had one day before my rental was due back. After visiting 15 different dealerships, Lakeside was the only one left. I was upfront about the amount I could spend and I was told by the sales manager, Ethan, that he had a 2012 Kia Soul in my price range. I test drove it and liked it and then I'm informed it's actually 4k above what I can spend (14k for a 2012 soul? Really?). I got them down to $10,800, which was still above what I could do. After signing the paperwork, one of which stated that the windshield would be replaced due to a spider-webbing crack all the way across the front windshield, I left the dealership. I was told by Monday afternoon the car would be detailed and windshield replaced. I call that afternoon and was told the car was ready. They did NOT clean the car (dirt, dust, hair, smelly) and the windshield wasn't fixed. I was told the windshield would be fixed the next day, then I was told Wed, then I was told the replacement windshield broke so it would be the following Tuesday, then I was told Thursday. I've now received zero communication from the business or the person who is to replace the windshield. I also have yet to receive copies of the paperwork I signed and have requested it be mailed to me, but, again, no response. This is a shady AF business and I really hope people read these reviews to learn, unlike me.

The best way to buy a car! I have purchased 2 new cars through Accelerate the Deal and I can't…read morerecommend the company enough. There is total transparency every step of the way, communication and replies are always prompt, and the end result is knowing you scored an amazing deal on your car. Accelerate the Deal negotiated the price of my trade-in and constantly kept me updated with offers from nearby dealers until I was ready to accept one. It truly is a remarkable service that I will happily use again in the future.

If you're reading this, RUN!!!! This dealership STOLE FROM ME!!!!…read moreIn December 2024, I entered a consignment agreement to sell my car with this dealership, was told payoff would be sent to the credit union where I have my loan. It's now May; my car was purchased. Someone has been driving my car for SIX MONTHS without a title. I have been continuing to pay on a loan for a car I haven't owned for SIX MONTHS. I'm out thousands of dollars. Mike Ortiz told me he would address this; an obvious lie. Mike, if you're reading this, I'd tell your boss to get his ass in order because this is in DORA's hands now. THIS DEALERSHIP STEALS!!!!!!

Mr. Mike and Mr. Joe were super helpful, they took care of me and helped me out through the whole…read moreprocess. Offered great warranty and car has been good to me since. Will definitely recommend this dealer to my friends