Caring and compassionate staff! A difficult experience made bearable by people who not only cared…read morefor our cat but for us as well,

It has taken me years to write this review because what happened to my beloved dog Charlie under…read moreDr. Stephen Stockdale's care was one of the most devastating experiences of my life. Charlie's mass had previously been evaluated through Seattle Veterinary Specialists when it was small, and I was told it was benign. After it grew, repeat testing identified it as a malignant sarcoma. Dr. Stockdale subsequently recommended a biopsy to determine the tumor grade and whether Charlie should undergo aggressive surgery. His own report documents that the tumor was already extensively invasive. I trusted his medical judgment and authorized the biopsy. I NEVER would have done so had I known what I learned immediately afterward. I took Charlie to a senior surgeon specializing in soft-tissue sarcomas who examined him and told me that, based on the sheer size of the tumor, surgical removal was medically impossible and Charlie would bleed out. He also told me that reconstruction of the abdominal wall on the scale being contemplated was not medically feasible. Had I received that experienced surgical opinion first, there would have been absolutely no reason for me to put my already suffering 16-year-old dog through an invasive biopsy. Dr. Stockdale's written report also describes potential surgery involving a hemipelvectomy and right hind-limb amputation. I do not recall him ever disclosing possible limb amputation to me before I consented to the biopsy. Charlie suffered significant additional pain, and then I received an enormous bill--after this same veterinary system had previously evaluated his mass when it was small and I had been told it was benign. The biopsy was performed on June 7. Charlie died just 54 days later, on July 31. I consulted an attorney at the time regarding veterinary malpractice and was encouraged to file a complaint and report what happened. My overwhelming grief after Charlie's death prevented me from pursuing it then. I now intend to file a formal complaint with the Washington Veterinary Board so that what happened to Charlie can finally be reviewed. This experience permanently changed my view of financially incentivized veterinary and medical care. When the institution recommending procedures also profits from performing them, patients and families are extraordinarily dependent upon the honesty, integrity, experience, and sound judgment of the professionals advising them. I would never entrust another animal to Stephen Stockdale's care. I strongly encourage anyone facing a serious diagnosis to obtain an independent opinion before agreeing to invasive procedures--even when, as I did, you reasonably believe that a licensed, board-certified surgeon should be someone you can trust to provide competent surgical guidance based solely on the best interests of the animal rather than the financial interests of the institution providing the care. I will always regret trusting the surgical guidance Stephen Stockdale gave me--guidance that a senior soft-tissue sarcoma surgeon subsequently told me was medically wrong. Had I been given an accurate assessment of Charlie's surgical options from the beginning, I NEVER would have subjected him to that invasive biopsy.

I came in today with my dog Trudy. It was a very emotional visit, indeed. Trudy is our angel. We…read moreare from Paradise California and lost everything in the fire, but we're able to get, Trudy out safely. Our son and his family went through the same thing and the only thing they got out was their dog, Abby. We both chose Riverside Animal Hospital and were glad we did. Though Abby has passed away from cancer, the care she got was second to none. I brought Trudy today for a follow up, from a urinary tract infection and possible mass on her bladder. To say I was scared was an understatement. As I walked in the office, I was greeted professionally and more important a reassuring welcome. This made me feel, so much more comfortable and I knew, It was so sincere. Each person had a caring smile on their face. I was immediately brought back to the station, for the examination. Again, I was treated with much kindness and in a real professional manner. She asked about how Trudy was doing and did an initial exam. She could tell I was scared and gave me much reassurance. After this examination, Trudy was taken to a different room and an ultrasound took place. I was so scared. Thinking the worst, and hoping that my prayers would be answered, in a positive way. After a few minutes, the veterinary staff doctor and assistant returned. They gave me positive information and I was so relieved and so thankful for Riverside Animal Hospital, for the amazing job, that they all did, from the time I walked in to the time that I left. We will go back in about a month for a recheck up and hope and pray that everything will be OK. The professionalism, knowledge, work ethic and sensitivity from the Riverside Animal Hospital team, is second to none. Thank you for letting me share my story.

Love this vet so so much. They truly care. Dr. Putnam is who helped me, and all the techs are…read moreequally as qualified and amazing.

Had appt for 1:30 pm sat in room with dog for 40 minutes before a tech even came in to greet me …read more Literally cancelled wellness check up ,, left and had records transferred to East Bend Animal Hospital! They are great !

We've been with COAH since moving here three years ago, but over that time it's gone downhill…read more There's been a tremendous amount of vet tech turnover -- we rarely see the same people more than once, and during that time we've had three different vets. At our last wellness visit (early in the day at 8:30 a.m.), we waited 30 minutes before seeing anyone and another 30 minutes for a simple blood draw. Our senior cat was brought back to the room stressed, wet around the neck, bandages on both feet and no explanation what happened - a first for a wellness check. We've decided to take our cats elsewhere.

Horrific treatment, condescending Vet, under THE worse possible time of an animal partners…read morelife...they assumed the worse in my decision to have my beloved cat released of pain and misery, instead wanted to accuse me of not giving my cat worm medication, absurd accusation...he was elderly, failing more everyday & in misery...instead they repeatedly asked me over & over the same insinuating questions as if I was an idiot, or a person nonchalantly putting my cat down...they offered " options"...testing, medication for tgeir own financial gain. I originally supported this clinic b/c I assumed it was Woman owned & run..instead these are cruel, humanoid devoid of empathy or common decency. AVOID THIS CLINIC WITH ALL AWARENESS!!!

I took my little budgie to Dr.Webb. He and Tori were so patient and gentle with my little buddy…read more They were fast, efficient and very knowledgeable! They made it a stress-free and calm experience for my bird. Highly recommend! The room was also very cute and clean. All of the staff I interacted with were so friendly and welcoming.

We took our girl to her because of a suspected urinary tract infection. Dr. Anez was so helpful,…read morethorough and knowledgeable and took time to review the health history of our dog. Her follow up was excellent as well. Nicky is doing much better after antibiotics treatment. Thank you!

We started taking our now 6 yo rescue to Brookswood about four years ago. The clinic is clean and…read moreall the techs and vets seem to genuinely love what they do and your animal. Unfortunately, we got to know a lot of folks when our dog had to undergo treatment for heartworm and even with all of those hard visits she still loves going. It's now been two years and she is heartworm free - and everytime we go she gets treated like a celebrity by the techs who helped heal her then. The have a nice dog play area in the back where you can wait or just let your pup get the nerves out, they are also very generous on snacks during a visit.

We had been visiting Bend for two days, and my blind senior dog got sick with bloody diarrhea. My…read morefriend in town recommended this clinic to us, and when they heard what was happening, they were able to squeeze us into their busy day. They called us the next day to check in us, and Bailey was improving. When she went back to her original kibble a week later, though, she started vomiting, so I called the clinic again, and we made a plan to put her back on the special diet and bring her back in if she hadn't improved. She did improve so we canceled the second visit. A month later and after just finishing the cans of special diet, we think she is on the mend. We have a follow up at home in two days, but we are so appreciative of the vets and staff here who helped us.

1/5 Stars -- Avoid This Clinic If I could give zero stars, I…read morewould. This clinic completely neglected my dog's health and tried to gaslight me about his medical history, even though it is explicitly documented in their own records. Ignored Symptoms & Documentation: On 08/17/2026, I called the clinic specifically reporting that my dog's ears were getting worse and that his eye was now affected as well. Their own task notes confirm this exact phone call. Contradictory Treatments: After an initial visit where he was given steroids without antibiotics (which caused his issues to flare), subsequent visits failed to properly address the secondary infection spreading to his eye. Denying Their Own Notes: When I called back regarding ongoing discharge, the clinic claimed on 09/09/2026 that I had never mentioned his eye previously and that it must have "just happened" to force another paid visit. However, their SOAP notes from 08/26/2026 also clearly document my reports regarding his left eye discharge starting right after the steroids. They repeatedly dismissed clear symptoms, failed to provide appropriate ongoing care, and tried to deny what is plainly written in their own patient files. I would never trust them with an animal again.

I used to love this vet clinic but since it's changed ownership/vets I am very unhappy. I waited…read morefor 15 minutes past my appointment to be taken to a room. After the assistant did a few checks I waited another 15-30 minutes for the vet to come in. All of this was for a yearly exam and vaccinations. I loathe to think about poor cats and dogs that are sick. The vet was really great though.

We have used Westside since we moved here. Brian Loudis is our vet. We have a complicated dog with…read morea history of cancer. Brian has responsive and proactive in his approach. He is knowledgeable and creative, considering different strategies as his needs evolve. It means a lot to us seeing that our dog is as happy to see him as he is to see long time friends or family. We are grateful that he is serving Bend.

I brought my Sami in this morning. The staff was amazing once again! From Samantha at the front…read moredesk, to the amazing vet tech, ( i don't remember her name) to Dr. Katie. What a wonderful compassionate group of professionals! They treated Sami so well and even told me that he was very cooperative with them. That told me he had trusted them and felt safe in their care. I wish I could bring him here for all his non emergent visits as well. You all are amazing and I thank you so much !!

Best VET ever. Serious…read more We were traveling on vacation in Bend when my corgi got acute hemorrhagic diarrhea. Dr. Stone was so caring, patient and listened to all my questions. We never felt rushed to make a decision and he explained everything to us. He was also upfront about the fees. He's also very knowledgeable. The staff was so nice and made our traveling so much easier. They even took pictures of our dog and emailed them to us since we had to leave her there. We mentioned we were flying back in 3 days so they even prepped us with diapers and pee pads ... amazing service. I really wish we had a vet like Dr. Stone in Los Angeles. I am sad that our dog had to go to the ER while we were on vacation but I'm glad we found Dr. Stone to take care of her.

If I could give 10 stars I would!! My cat got into some kind of fight and got a big gash on his…read morehead and it abscessed. Blue Sky got my kitty in right away rather than going to an emergency vet. They took great care of him and he needed a follow up 3 days later bc he literally had a straw coming out of his head for drainage. However, I was to fly out the next day and didn't have someone that could take my cat back to the clinic for the removal of the "horn" Jenn at Blue Sky volunteered to make a house call and remove it!! She went above and beyond to save the day! Thank you Jenn!

Staff is great. We have been with them for years. They have treated our elderly dog, and our…read morepuppies. We are very grateful for all they have done for our dogs. All four of them.

Everyone here is so kind, compassionate and knowledgeable. They really care about their animal…read morepatients and treat their owners with respect. My 11 year old Weim had to have several tooth extractions and Dr. Reed stayed late and helped me load him into my car. A year ago Dr. Barton helped him with his bad hips and he's walking so much better. They also have been there for two tragic emergencies over the last 10 years and have been like family to ours. I can't say enough kind things about the doctors and staff!!

I love Ark! I have been taking my boy into Ark for 6-7 ish years now. Dr. Long was absolutely…read moreamazing! We now see Dr. Reid, and honestly I couldnt be happier with the care we get! I am definitely a helicopter mom when it comes to my boy. Vet staff is amazing too, Ashley makes us feel like family We had our first dental surgery yesterday, Dr. Reid went above and beyond making sure I knew how everything went. I even got a picture once he woke up