Trusting an unknown company with something like taxes is a big deal. You blindly turn over personal information for an important process that has serious implications. I did that with Higgins CPA for my 2018 taxes and it was a big mistake. They charged me $1100 JUST to go through my prior year returns and make prepaid tax estimates for 2019. They didn't even file my taxes for that cost as I pulled the plug and walked away. The hours spent reviewing my prior returns (which were very simple) were unbelievable. It is clear that this firm counts every second its employees spend (even e-mail responses get logged and invoiced) leaving the customer with a large bill. When I've told other tax professionals about my bill from them, they couldn't believe it. Stay away, I wish I had. read more
I have used this firm for 8 years now. I have very complicated filings, and have been very pleased. They have excellent attention to detail, follow up frequently, and give sound advice. I find their fees commensurate with the complexity of my returns. read more