I can't speak for other Dunham's locations but I don't believe I have ever experienced such poor…read morecustomer service at any store. Dunham's has their "Monthly ammo specials" that they are very proud of. TODAY -April 11th, we went in to purchase some ammo and asked the nice clerk where was this particular ammo on sale. He handed us two boxes as requested by us and we went about the store picking up other items to purchase. We checked out of the store about 4:30pm and moved on to the local pizzeria for dinner. Over dinner we discussed how much money we had spent and realized we had over paid for the sale ammunition. We returned to the store by about 6:00pm same day - an hour and half after purchase, and brought the error to the cashier's attention. He was very nice, but politely informed us that the ammo we had received (and paid for) was not the ammo on sale in the advertisement. He said the ammo manager needed to handle this. The very young ammo manager (Cody I believe is his name) was quite apathetic to the issue and rather reluctantly went to the back to see about the correct ammo. He later returned to the front and informed us that they don't carry the ammo advertised in the sale flyer. We asked if we could either return that which we got in error or get the discounted price for that which was given to us in error (their error mind you) and he snidely responded - "NO returns on ammo, no exceptions" and literally walked away. I have never seen such poor customer service, literally no attempt what-so-ever to make good; in fact, a rather rushed attempt to walk away from the whole thing. This experience placed a VERY BAD taste in my mouth for Dunham's and I expect I will not only never shop their again, but most certainly recommend others do not either. If I could rate Dunham's Sports in Harrison Arkansas a ZERO star, I certainly would - please stay away!

From the owner: Helping Customers "Get in the Game" with VALUE since 1937.read more

We have dealt with the Rogers store and Cotter store and I can tell that staff is wonderful at both…read morelocations. Very knowledgeable and they try their best to help you select a boat that will suit what you are wanting to do. They even gave us newbies tips and tricks to make us better kayakers woth practice. We now can self rescue so thanks guys for the A plus service.

We've been looking for an upgrade for my wife's kayak for a while. I remembered them being here and…read moregiving us a chance to spend the money with a local shop. I went in by myself the first time to see what they had. The kayaks were nice and the prices were average but the woman manager was remarkably rude. My wife and I went back together on Mother's Day to let her pick one out. The same lady manager was overtly rude again. She then argued with me that she did NOT have the kayak I had just seen there a day earlier. So I got a different associate to go get it and I bought it. I am a life long "outdoorsman". Typically people working in the outdoor specialty industry are positive, active, people looking forward to interacting with like minded people. I am part of the 50ish year old still very active outdoors crowd that finally has good money to spend on gear for play. I will try to tell anyone listening to go somewhere else. The rudeness and lack of professionalism is NOT off-set by competitive pricing. Won't be back