If you're in Innsbruck and looking for the ultimate souvenir of a Cuckoo Clock, this is the place…read moreto go. It is a small corner store on a busy street so it can quickly be filled with tourist, but if you're serious about a purchase the staff is helpful and friendly, and will ship that Cuckoo clock anywhere in the world with a manufacturers guarantee that it will work upon arrival. Naturally there is an extra cost for the shipping, but a nice option if you don't want to carry around a Cuckoo clock in your suitcase for the rest of your vacation!

I was on a coach tour and time was short. It's a lovely shop with only one helpful shop assistant…read more I bought 9 items and ran to catch up with the tour group. On the bus I checked my items and had 10 items and the till slip (invoice) only showed two items and totalled more than my goods purchased. Naturally I took photos of everything and wanted to forward it via email. Unfortunately there is no email address to be found. So my first impression of a shop with wonderful choices and a helpful assistant is wiped out and I am not happy. The cost of a phone call to Austria would be huge for me on a mobile with pay as you go. If anyone has an email address for Girardelli please send it to janettravels@Hotmail.com