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Hess Express

3.2 (6 reviews)

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Shell

Shell

(3 reviews)

Yesterday morning I stopped for gas at shell paid the attendant and asked for $30 regular. When I…read morewent back to the pump and and tried to pump the gas the screen on the tank read processing wait a moment - I looked over to the attendant in the booth and he held up his hand to say stop so I gave him a minute obviously there was a problem and then proceeded. When it began to work I realized the gas going into my car was the high test and realized this when it was already at $17 so I immediately stopped went back into the attendant and explain to him there obviously is something wrong with this pump since it wasn't working when I first got there and then gave me high test when I clearly pressed the regular button. He said he would correct it I went back to the pump and regular gas came out the only problem is that he did not refund me the $.80 difference per gallon that I had already purchased in the high test and did not ask for. When I told him this he became rude angry and accused me of pressing the wrong button. The worst customer service And did not take any responsibility for a pump that is clearly not properly working. I will not be returning.

It's a gas station...not much to say. A small store selling essentials. 10 pumps. They sell gas and…read morediesel. Competitive prices. If you shop at "Stop and Shop", you earn a 10-cent discount for every $100 you spend, which can be redeemed here. I got 60-cents off, so I paid a reasonable price of $1.77/gal.

Hess Express - servicestations - Updated May 2026

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