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    Hertz Rent A Car

    2.6 (14 reviews)
    Closed 7:30 am - 6:00 pm

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    3 years ago

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    2 years ago

    Rented me a brand new truck for a discounted price. Place is not to busy even though they shut down the office in Teaneck.

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    4 years ago

    Poor customer service and there was no car reserved when I arrived. Pathetic operation. Do not use

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    4 years ago

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    11 years ago

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    Enterprise Rent-A-Car

    Enterprise Rent-A-Car

    2.8(34 reviews)
    1.6 mi

    I reserved a standard sedan or small suv earlier in the week to be picked up on the weekend. When…read moreI arrived there the lot was mostly empty. They had a sedan that I didn't want but had a small suv in the lot which was offered to me by an associate first. Then a woman came over and said that it was reserved although I was obviously the last customer there since it was close to the closing time. I felt that I was discriminated because of my ethnicity or for some other unknown reason. My understanding is that if a vehicle is available at the time that I was there it should be rented since there was no other customer there remaining for that day. I would never use this place again in the future. Also they set unrealistic expectation on the type of car you reserve. They should be more honest about the type of cars available, since what was there was not what was expected.

    I was surprised that the BMW 2021 330 X I rented had over 34,000 miles !…read more When I questioned the attendant she told me that they didn't get any new cars because of Covid but not to worry the cars are serviced regularly. Drove out of the lot and the check engine light immediately came on indicating car 1600 miles past due oil change. As I continue downThe road a second warning light came on indicating low coolant Please service immediately or the engine was melt down!!?? Additionally the car has a vibration on the steering column it seems very unsafe to drive. Enterprise why did you give me this unsafe vehicle? A heap of junk !!!!!'n Now I called you're closed until Monday LOL called your roadside service he told me they would call me back in 4-4 hours...., 12 hours later they still checking. I was recommended by Geico . This is a total disgrace and a shit show of a rental. You've ruined my weekend and inconvenienced me beyond the cost shame on you enterprise shame shame

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    Avis Rent A Car

    Avis Rent A Car

    1.6(12 reviews)
    1.7 mi

    I rent frequently from this place. The hours of operation are better than the Hertz locations…read morearound Bergen (open on Sundays). The services are generally okay but it depends on the individual behind the counter. Two of them actually asked me for a job during our transactions - a bit strange. I do get my upgrades occasionally as an AVIS First member but it is rare. Most of the time, I got cars that are beat-up and not clean. I found strange things in the cars some of the time - such as dried sausages, empty beer / coke bottles, half finished Seven-Eleven big gulp cups, etc. among the things I found in the car. Once, I got a car with both windshield wiper blade so worn that they detached from the arm when I need it. I had to stop by a gas station near I78 to get it changed so I don't end up in an accident in pouring rain. Now my company is moving its business contract to Hertz and I am very glad that I don't need to come here any more.

    *** DO NOT RENT FROM THIS LOCATION ***…read more I've been a frequent customer of this location for the past 2 YRS as I often rent for business. The last 3-4 rental have been extremely disappointing. The cars I've gotten from there have been absolutely filthy. The Ford Eco exterior was dirty and the interior had soda bottles and candy wrappers in it. The most recent car I got -- the Nissan Armada -- also had a dirty exteriod and the interior stunk of cigarettes . Now, truth be told I'm not one to complain so never escalated this, BUT what's driven me to this review is the dubious behavior that took place over the course of my last rental. In October, I went to pick up a car I reserved only to be told they didn't have it available. They gave me an alternate -- a dirty Nissan Armada. I took out the insurance since it was a corp rental, and started to insect the car. As I did, I pointed out a few scratches.As I was asking her to mark them, she quickly interrupted to say: "..anyway don't worry about it because you're fully covered". I thought that was a really odd thing to say but didn't dwell on it much more. Fast forward about 10-20 minutes into my trip to client and I realize there's no gas. Again not thinking much of it (and assuming I'd just return the car with same amount of gas), I pull over to fill up. End up returning the car to a different location in NY; since I'm a wizard member I have them email me the receipt. When I reviewed the transaction I noticed they charged me $230 for gas surcharge. I called the location and they refuse to share any responsibility. In fact the same women who I rented the car from actually HUNG UP ON ME as I was talking to her and refuses to waive the erroneous charges. Anyway, I've spent enough energy on this place. Won't go here anymore; and will take my business elsewhere . My next & final step will be to report them to the Better Business Bureau and then just write them off. But I will say one last thing if you ever care to rent from here... Typically I don't judge books by their cover, but in this case you should know that the look of the location / grounds is exactly n-line with the type of service / cleanliness you'll get with the product -- dirty.

    Enterprise Rent-A-Car

    Enterprise Rent-A-Car

    3.8(34 reviews)
    0.1 mi

    I went to Enterprise in Teaneck, NJ to rent a car after my vehicle was involved in a hit-and-run…read more My insurance company and the auto body shop both recommended Enterprise, so I expected a smooth experience. They picked me up from the shop, and at first things seemed promising--the initial representative I worked with was very polite and helpful. Unfortunately, my experience quickly went downhill. The manager I dealt with was dismissive and unprofessional, brushing me off with excuses about a "loss." I rented the vehicle from August 4 to August 13. My insurance company was billed and refunded appropriately. However, on August 28, Enterprise charged my debit card $323.75 for tolls that were actually left unpaid by the customer who rented the car before me. Instead of resolving this directly, Enterprise gave me the number of a third-party company, VerraMobility. When I contacted them, I was told an investigation would be conducted and that I'd receive an email within three business days. No email ever came, and when I followed up on the fifth day, I was told Enterprise would be responsible for issuing my refund. I returned to Enterprise and spoke with the manager, Ryan Karr, who was extremely rude. Rather than apologizing for the fraudulent charge, he acted as though I should have been grateful the issue was "being taken care of." When I became frustrated, he tried to pass me off to his district manager instead of addressing the problem himself. In the end, Enterprise charged me for something I didn't owe, withheld my money without explanation, and treated me poorly when I sought resolution. This was by far the worst customer service experience I've ever had. I will never use Enterprise again and recommend others consider a different rental company. I would've given them zero stars. But it's not available. Lottie Domangue

    I really like renting from this location. Is not my nearest…read morelocation yet I I would rather travel a bit more, people are courteous although super busy location if you make a reservation you will leave with a car. Alexis is my go to person in this location, but I'm sure anyone there would be good to work with.

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    Hertz Rent A Car - carrental - Updated May 2026

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