Nice clean cars and great prices! Easy pickup and drop off…read morewith no waiting at the rental counter! Friendly service and easy online paperwork! I highly recommend Rent A Car Kauai! They are a local family owned and operated business.

2nd time we have used Rent A Car in K. They provide the BEST rates in Kauai for their Toyota …read more Just need to plan in advance. You will need UBER from LIH to COSTCO. Their Toyota cars are at COSTCO for pick up and drop OFF. Yes a bit more $$ for UBER, but their weekly rates still make it worthwhile. As for time, no worse than airport shuttles for the other vendors. Just take advantage at COSTCOs - stock up on water + food etc.. WE ALL KNOW it is expensive here. But YES Rent A Car in K. Is one of the few value choices on the island.

Great prices on reliable cars. Easy to rent and return. Have been coming for years.read more

Its my second time renting a sedan from island rental cars, and its been my second satisfactory,…read morevery pleasant experience. The smoothness of communication, the process of the car already being there ready at the airport, and upon departure to just be able to leave it there. Anxietyfree and highly recommendable

I only wanted to rent for a few days, which this company said they would be willing to do. When I…read morecalled to change the dates, they were not able to adjust- which I completely understand. What I didn't care for was the tone of voice and sarcasm. When I said that I would need to cancel my rental due to my mistake, the response was, "whatever"! I can't believe any company would talk to customers like this.

SKETCHY!!!! This guy is a total con-artist. Do not rent here…read more Rented a really odd converted van (see pics of "queen sized bed above) that smelled odd and like plastic off gassing or glue... I had the really awful experience of getting in a wreck---he was super unpleasant about it and insisted I bring the van back (gladly---the fumes and interior were driving us out anyways) with a promise that he would refund the remainder of our days. I was so eager to get into a decent vehicle I returned the ride...no refund ever to be seen. His response to my requests that he honor his word: "Sucker! That's not the way the world works. #%**%# Millenial" If I could give negative 5 stars I would. Don't do it, it's not worth it.

This was the first time we used this service and were highly pleased. They were able to get me an…read moreexcellent rate, so much so even though we picked up the car at the airport it was cheaper than the previous year off site. Also their customer service is outstanding. Second, when we ran into a problem with what the rental company was going to charge us vs what we had been promised, Discount Hawaii followed up and got the problem fixed. Finally, I called each month leading up to my rental and got a drop from the original quote which the best price over a four month period. Accordingly, we'll be using them again next year.

I have been booking my rentals through them for my annual routine trips to Hawaii. Tammy was a…read moregreat help when I had some questions about the rentals specially when my airline changed the flights' schedule on me. She replied back to my emails promptly and called me back with my specific question about an issue with my rented car. She contacted Thrify on behalf of me and delivered my concerns to them. Thrify sent a person to my hotel to replace my car without having extra charge. I think this was not possible without Tammy's help. What a great service. Specially when I am on my timed vacation and definitely didn't want to spend three hours to exchange the rental at the airport. Thank you so much. You made my day. I strongly recommend this business.

When planning my vacation in Kauai I wanted to get the local feel as much as possible! This place…read moreis it. We got a 2011 island car meaning not a mustang or a sweet corvette but a car that we could use to go from hotel to beach and around the island! His prices cannot be beat!!! He was honest and great to do business with. Our plans changed towards the end of our trip and we needed to change our drop off time, I texted them to ask for change and I got a simple you are all good! How cool is that? The car was clean and filled with gas when we picked up too! I have already referred two friends and will be a returning customer for sure!! Thanks again!!

Great service! It feels good to have an island car vs a rental car because locals respect. It's a…read moredifferent experience and Evan is great! Best price on island and great car! Totally worth it!

Out of all the major car agencies, Budget is the one that I've probably used the most for personal…read moreuse. It is one of the 4 car agencies that Costco travel uses, and like the other times we used them, it turned out just fine. Budget started out in 1958, and became part of the Avis Budget Group in 2002. It has over 1,300 locations in the U.S., with quite a few outside of airports (where the cost can be lower). This location in Lihue is part of the airport complex, within walking distance of the airport curb, but also providing frequent shuttle service. I booked a week rental (since once you pass 4 days, it is just as cheap to rent for a week) through Delta Travel this time (mainly to get matching MQDs), and didn't have to prepay. Using a Sapphire Reserve credit card meant getting primary collision/comprehensive insurance automatically. Budget does not charge for a second driver if spouse, and doesn't require their identification. Thus, I took off after deplaning, to see if I could beat the rush of people to get in line. Ended up walking to the location with luggage: wouldn't recommend it, just better to take the frequent shuttle. There were 3-4 associates working the counter, but the car rental just takes time so ended up waiting in line for a bit. My fastbreak number did not transfer through, as I later found out, so not standing in the fastbreak line was the right call. My biggest issue was that after I was done checking in, was told to wait at the curb for the car to be brought to me in 5-10 minutes. Ended up being almost 40 minutes...just wish I had been told that upfront. Got a Chevy Impala, which ended up being a good car for the week, as long as you stay on paved roads. Returning the car was similar to other busy locations: the check-in folks couldn't keep up with returns, so just told us to leave the key and go (didn't ask us any questions). I'm always hesitant about doing this (just feel better if I can get a receipt stating that I returned it on-time, and full)...but there really isn't much choice. I did get a receipt about 1 hour after the return, with the charged price being about $4 over the quoted. The shuttle driver to the terminal was pleasant and helpful, which made the last interaction with Budget being an agreeable one.

Pure nightmare. Endless wait, slow service. Fastbreak 2…read moreladies , no costumers not accepting anyone but " blue Fastbreak " Total disorganization

I rented thru Costco for my Hawaii trip and got Alamo. When we arrived there was a wait for cars…read morewhich was a bummer, BUT I'm giving 5 stars due to the oustanding customer service of how it was handled. Because of the wait they gave us a discount without even asking. Because it was thru Costco, they had to mail us a check. Gili, the manager, was fantastic about making sure the check was processed and put through. They were also able to put us into a nicer car, making our overall experience that much better on the island. Would gladly rent from them again and know I will be taken care of.

I visited Alamo Rent A Car in Līhuʻe, Kauaʻi, Hawaii [3276 Hoolimalima Pl] on Monday, 01/19/26, in…read morethe late afternoon. This branch is conveniently located onsite at the Līhuʻe Airport. Upon arrival, I accessed the complimentary airport shuttle to Alamo and then proceeded to the check-in counter. To reduce wait time, I selected the Accelerated Check-In option during my initial booking and provided my information in advance. Because of this, I was able to go straight to the Alamo vehicle lot to pick up the white Jeep Wrangler. I would also like to note the high level of hospitality and friendliness from all of the staff members, from check-in to the exit booth. I even had the opportunity to interact with the manager, Tobias. I had a question regarding adjusting the steering wheel, and he was extremely pleasant and helpful. Overall, I had a positive experience. Alamo offers competitive rental prices, and I highly recommend this location for any vehicle rental needs.

We had an issue with our rental car three days into our reservation, and the Hertz app instructed…read moreus to speak with an agent in person. We waited in line and were helped by a younger female employee with black hair sitting to the left of Joelynn, on 2/20 around 6:15pm, had a ponytail, wearing a polo floral shirt and was not wearing a name tag but I believe her name is LANI. From the moment we spoke to her, she was extremely rude, dismissive, and unprofessional. Before even listening to our situation, she abruptly told us we needed to talk to the guy outside to create a report. We calmly explained multiple times that no one was outside, but she kept insisting in a condescending tone, as if we didn't know what we were talking about. When we went back outside and spoke to the employee there, he told us we actually needed to go inside. Before we could even respond, she came outside and started speaking to him in a very disrespectful and aggressive way right in front of us, telling him things like "you need to do your job" and questioning why he wasn't standing outside. It was shocking and uncomfortable to witness. No employee should be speaking to coworkers or customers like that, especially in front of customers. She then told us they were completely sold out and had no vehicles available, but eventually gave us an older Nissan Altima. When we got inside, it didn't have CarPlay, which made navigation difficult for our trip. We hadn't even left the lot yet and went back inside to ask about other options, but she was nowhere to be found. Thankfully, Joelynn helped us next, and she was the complete opposite. She was kind, professional, and understanding. She immediately found a Buick available and had us taken care of in less than five minutes. No attitude, no resistance, just excellent customer service. Joelynn and the gentleman outside were great. Unfortunately, our initial experience with the other employee was incredibly unpleasant. Her attitude toward both customers and coworkers was shockingly rude and unprofessional. Customer service should never make people feel like they are a burden for asking for help, especially when dealing with an issue Hertz instructed us to resolve in person.

Paid by card. Hertz is located at the airport and you take a shuttle to get to the pickup and…read moredrop-off location. This Hertz location doesn't maintain their cars well at all. The first 3 days were spent going back to the Hertz office to exchange cars. The first car was full of ants and the key fob ran out of battery, the second one started smelling like gas fumes inside the car and was chokingly strong, and the third card couldn't maintain air pressure in all 4 tires. We ended up keeping the third card and just put air but OMG... what a hassle and a waste of a few days of vacation. I will never rent from this Hertz again and do not recommend.

this is the worst rental car experience I have had in a long time. Instructions given for pick up…read moreat the airport was different then what happened. Then, the car was broken in the back with the rear hatch and no option to change out cars or anything. Then they expect us to crowd more in the car for airport return with their driver when we are already full to the max. And though their driver was friendly, he doesn't understand much English nor speak much of it. This was not helpful when pickup was different than the instructions we were given. Will not use again.

I would give negative stars if I could. Paul was rude, inconsiderate, and unhelpful. When the car…read morebroke down, he blamed us and literally cussed us out. Paul has no care or concern for the danger his poorly managed cars create for driver's on the road. Paul was kicked off AirBnB for violating their policies. Believe the bad reviews, or else you might get stuck with a car that won't start and an owner who doesn't care.

Oh my gosh, what a great experience! Eli was just terrific to work with! Price was in line with…read moremost other places, but I rented through Toro so it saved a few dollars. And I personally delivered the car to our hotel near the airport and personally picked it up late evening on our last day. Car was perfectly clean mechanically great. I encourage you to use this business whose owner, eli, is an amazingly kind man. ALOHA, and MAHALO!!!

The best way to get a rental on Kauai! So glad we didn't have to take a shuttle over to a rental…read moreand then wait around for our car to be ready. Thank you Nathan! So easy to walk right out to the car and just start your vacation right away. The mustang was great, love having the top down while on the island, really feels like vacation. The entire process was easy and secure. Car was clean and everything the way he said it would be. Will definitely use again, mahalo!