Stay far away from this place if you're traveling from abroad. These people are crooks. Our flight got in at midnight and the attendant at the counter was clearly over worked and tired. He ended up charging us or an extra day, an extra driver, insurance and other stuff we declined and never asked for. We had paid using our credit card miles and clearly stated on the website it says, includes taxes and fees. So why is it then when we arrive home 1 month later we get an extra bill for $500 + dollars for taxes fees an extra driver an extra day? Crooks. plain and simple. They know that we're from abroad and can't walk back there so they fleece you from a far. Clearly someone didn't check the car until a day later, that's why they charged us an extra day. But how could we use it an extra day, if we were on the plane the day before?
Nonesense.
Corporate didn't help one bit. They said there was damage to the car, but it took an extra month to find out what damage they were talking about, and with no pictures. We have pictures. The car was immaculate when we dropped it off. Still fighting this.
I'm utterly disgusted and hope you find a better place to rent a car. I will not be using Hertz in any country ever again. read more