Omg he is the best ENT Ever. This was my first time so he made me comfortable. I was so nervous…read more Thank you dr. I can hear again. Your the best

If I could've given them 0 stars I would've. They never bothered to send the prescription to the…read morepharmacy and made me waste an hour waiting at the pharmacy for them to send it to the pharmacy. Instead of having done it when I left the office. The cherry on top after I called up to let them know they didn't send the prescription the pharmacist told me they sent it to the wrong location. They tried to lie and say pharmacy is lying. I won't return here

The front desk staff is super professional and courteous and made us feel at ease right away. Dr…read more Genack is so thorough and so knowledgeable and we felt like we are always in the best hands. My whole family ended up using this practice for a myriad of reasons from auditory -where they have a state of the art testing facility to plastic surgery issues and ENT work. I can't recommend this practice enough.

Staff are welcoming, friendly and helpful. The audiologist is wonderful. Dr. Horioglu is great for…read moreboth medical and cosmetic procedures. He is very honest and won't sell you on services he doesn't think you need. His work is natural looking, not fake and plastic looking.

Dr. H is great talks to u listens to you tells u what to expect n has no problem telling u if u…read moreneed or don't need a procedure,,,,, dosent sell u BS,

This dr should retire. I went because of a script- resistant sinus infection that id seen several…read moregeneral practitioners about. I explained this, but he still grilled me about why I was there. I mentioned it had "started" when my adult daughters had bronchitis. He then grilled me about why I didn't remember the details of my adult daughters symptoms. He openly complained to his secretary about a late patient that he "wasn't sticking around" for. Definitely not a good first experience.

.The doctor dismissed my concerns. I found out i had cancer 2 weeks later. He did not care.read more

We needed an ENT to have a growth looked at. Dr Rosner was recommended to us. We had to do a follow…read moreup scan which unfortunately showed the growth to be cancer. We tried calling the doctor for a full week and never received a response. The office staff had. I answers as to why he didn't return our calls. When he finally responded (6 days later) he proceeded to tell us that he "was away" and "he has ten reports that are ahead of ours". He was rude and didn't care that our lives had just changed forever. We went to memorial Sloan Kettering recently and they are absolutely fantastic. I have never written a review if anything before but i am so upset by his treatment that i want everyone to know that there are lots of choices of doctors. Dr Rosner will never be our choice again.

I had a persistent sinus infection for over a year, before I was referred to Dr. Rosner. Dr Rosner…read moreand his team did everything they could to correct the problem, but ultimately I needed surgery which Dr Rosner's Associate, Dr. Horioglu performed. Dr. Horioglu did a great surgery and I no longer suffer from sinus infections. Dr. Rosner is an excellent doctor and is also compassionate and truly cares about his patients. Dr. Rosner's staff is also wonderful.

They are the best team I love it highly recommend to everyone cleaning ear wax hear much better…read moreafterwards thanks dr Roger

ANXIETY, all the ANXIETY. I recently went here as I need to have a quick ear check up. The few…read morepositive reviews and the nice receptionist over the phone made me feel like this was the right choice...yes, not so much. Per many dr. offices I called in advance from my car. They told me I could come up and up to me if I wanted to fill the paperwork in my car or in the waiting room. I should have opted for the car, I will take personal responsibility for this. Regardless though, there were questionable covid practices. Please see my list below: -There were quite a number of people in the waiting room. There were no markers on chairs on where to sit. I simply stood and moved around the whole time. At one point there were so many people in there you could not sit 6 feet apart! -There was a patient in the room who kept opting to wear his mask on his chin. I had to ask the staff twice to speak to him. They seemed uncomfortable doing so- like wait, you should keep all of us safe? -While they took temperatures, it was ONLY once you were to enter the back area. So wait, you're telling me I can stay in the waiting room with sick people for 45+ min and then BOOM you figure out they have a temperature before getting to your area? -The wait was 45+ minutes...like COME ON. Give a heads up, tell patients to wait in their car. - I honestly cannot even remember if they had hand sanitizer out! Luckily, i had my own..along with my own pen and mask. At least I can protect myself if a drs. office cannot. I did not find safety was their top priority. I still have much anxiety a few days later and will likely get myself tested to be on the safe side. Thanks, but no, thanks. I will not be back in 1 year for a check-up. I shall be finding a safer and clean practice.

Very unprofessional. Dirty exam room, unsanitary practices. I went in here for an ear cleaning and…read morehe inserted the instrument so roughly that now I have a hole in my eardrum. Avoid at all costs

The worst doctor I have ever seen. The entire place was filthy and falling apart. The exam room had…read moredoors hanging off their hinges. The doctor was dirty and the room had an inch layer of dust on it. He did nothing and gave out a prescription without knowing what was wrong. Please avoid at all cost!!! Disgusting!!

I had a visit where Dr Shah cleaned wax from my ear and looked up my nose. She billed for a nasal…read moreendoscopy where a tube goes into your nose and throat takes pics. I am being billed for an endoscopy when I did not have one. I have called billing six times . They say they will get back to me and never do and now say they can not do anything about it. I call the office which had similar complaints. They tell me she is not in the office form July 26 through October 26. I just received a 6th bill today. Anyone know where I can ,make a complaint?

Got billed for a nasal endoscopy I never had. Called the billing department and was given the run…read morearound. She is a scam of a doctor!

The most disgusting, rude, unprofessional, obnoxious receptionist I have ever witnessed in my life…read more Doctor should really reconsider who he has working for him or she should reconsider her job there! If you're not a people person maybe consider a job where you don't speak/see people all day long :)