Wondering why I got to pay $1000. For new freeze plugs when it was your shops fault for them coming…read moreout? I can't effort to pay $1000. When I had just paid you $1000. Earlier that day. I want someone with a little authority so we can get right to point that YOU guys screwed up on. Bad way of conducting business!!

This crew is dialed in. They will do a good job for you whether it be ag related/commercial they…read morewill do a good job. All the of them from the owner to the staff cares and does a good job. Just finding someone that cares about the job they do is half the battle. These guys get it! Go there!

Eric is always personable and honest which makes going there an easy decision for us.read more

DO NOT go to this shop you will Regret It!!! I'm a mechanic that has worked at a different shop for…read more25 years. I always do my own repairs. I took my car in February of 2021 & told them my car was overheating & the thermostat was stuck. The reason I didn't repair myself... was because it was in the middle of a blizzard & -15 & I didn't have a garage to work in. Anybody with common sense knows you don't remove bolts out of an aluminum block when it is in negative degree weather or you will snap the bolts off in the block. They gave me some b.s. story that it was a 3 hour job & they would have to remove the manifold heat sheilds, coolant lines, fuel lines, throttle body & air intake to replace thermostat. They charged me (around $380.00) & my car worked fine for about 6 months. Than it started doing the same thing. I took it back in & told them I thought they put in a defective thermostat. They told me before they could do a warranty job, they would have to bring it in do a pressure test & look for coolant leaks before they would replace. They called me told me my car was fixed & it wasn't under warranty because they found a o-ring leaking on my thermostat housing. They said I had a air bubble in my system & my coolant was low. They charged me another $140. I call b.s. because I checked the coolant in the car & res tank in their parking lot the day I dropped it off & everything was full. I highly doubt the o-ring was bad because I just replaced the water pump not even a year before I brought it in. When I started my car I noticed antifreeze pouring out on the front drivers side of my car. I went back in & told them & they refused to go out & look at it. They told me there wasn't an issue & I was a shade tree mechanic that didn't know anything. I tried driving my car home & made it about 2 miles before my car overheated again. I called them & they told me they would come get my car but I would have to pay for the towing & another check & advise. I told the to forget about it. I walked home, got my truck & car trailer & hauled it home. My car has been sitting in my driveway since. On 3/02/2023 I/myself a (shade tree mechanic) worked on my own car. I ordered a gm 13 mm thermostat replacement wrench on Amazon for $23, that goes under the fuel rail. I bought 2 gallon coolant & fail safe thermostat for $60. It took me 45 minutes to replace thetmostat, fill coolant & burp coolant system. The thermostat I took out was the original oem part from factory. I let my car heat up & found that it was leaking coolant out of the left side radiator. I ordered a new radiator, coolant level sensor of ebay for $138. Today 3/13/2022 I replaced my radiator & my car is now working great,. My car has no leaks & the heater will run you out. When I pressure tested my old radiator by blocking off bottom hose, filled with water, put on rad cap & pressurized with a blow gun hooked to my air compressor. I didn't use a coolant pressure tested because the damage was already done & wanted to know where the leak was. I found the left side of my radiator at the top port was split on the plastic going down the rad. My guess is they didn't want to eat a warranty & they pressurized my coolant system until they got something to leak & blew out my radiator. I didn't have a coolant leak when it was taken in & my radiator & coolant res were full. If they did a pressure test why didn't they find a leak. In my opinion stay away from this bubble gum band-aid shop. It's a vicious circle, they don't fix the problem & keep bringing you back in & charge you a check & advise. They charge you for parts you don't need, gouge you on labor & will give you the run around until you give up & fix it yourself or find another shop. I'm not saying all there mechanics are bad. I know a few that work there & they are grade A mechanics. I just think the management, & owners are very unprofessional & very poor service.

I chose to go to Sorensen's at the recommendation of a coworker, and I have continued to bring my…read morecar back because they are just that good. Ryan and his team are very kind, knowledgeable, and easy to be around. They have integrity in their work, and I can easily trust them. They have always done a solid job in a timely manner . On one occasion, the repair took more time than originally predicted because a part did not get delivered in time, and Ryan graciously offered to pay for a rental car for me during the extra days. Obviously nobody is happy when they need to get their car repaired (stress, cost, inconvenience, ect), but Sorensen's made the experience as pain-free as possible.

Thank you, Robby, for the friendly, fast and affordable repair to my windshield. I'd originally…read moregone to SafeLite (on the recommendation of a prior customer) but the quote for $85 to seal the small rock crack was more than double what I paid in Tahoe for a similar repair. I don't expect California pricing to be cheaper than the Nebraska price. I called All Star and the quote was $44.95. Done! The repair is great and the experience was worth crossing the street.

Called them on a Sunday for a quick repair. They were able to get us in, fix the issue, and get us…read moreback on the road quickly! They were also very reasonably priced!

Matt was VERY busy when I called to ask for help. He was quick to agree to help me with my repairs…read moreand was able to perform the repairs quickly and reasonably priced. Thank you Matt. I truly appreciate you.

My dad and I were driving across the country from LA to NY when our A/C went out in Nebraska. After…read more2 hours of blowing hot air we knew we had to get it fixed because it was too hot, so I looked up Kim's Auto Repair and called the guy. He said he was busy but could take a look. After he inspected the A/C and did some tests, the A/C started working again. He really knows his cars and explained he thinks the switch to the A/C was getting stuck. He said we didn't owe him anything and we were on our way. Kim is truly a wonderful man very kind and generous. Kims auto repair service is just amazing!! Will definitely come back if I'm ever in Grand Island Nebraska! 10/10

This last week, I picked up my automobile from Levander's. The entire experience was amazing. The…read morepersonnel were all so helpful and polite. When I got into my car. I was impressed. It had been completely cleaned and looked like a car ready to show for sale. I would recommend Lavenders

*Update to previous post * I received a very nice, sincere apology from owner , Sean, expressing…read moreregret for the experience that generated my initial review. He acknowledged the lack of assistance and asked if there was anything they can do to help in the future. I will bring the car in for the headlight. :)

Walked in to request an oil change and the woman at the desk did everything in her power to not…read moregreet me. I stood at the desk for a while and upon not being acknowledged I walked out. At this point she decided to say something but nope I will NEVER patronize this business. Terrible customer service = terrible business practices so I'd recommend people to stay away! If my money is not considered good here to be respected then I'll be certain to take it elsewhere.