This is a copy and paste of a review I did for google. I would stay very clear of this moving company. Here is my review minus the pictures.
There were warning signs from the start. The mover used the lift gate, which is for heavy objects, instead of the ramp. This is inefficient and lazy to be honest. They also mixed up our stuff with another couple who, as luck would have it, were moving to the same building as us. I was able to run their stuff to their apartment after the move. I also felt compelled to ask if they needed help lifting larger objects. The movers looked like they were struggling and might drop something. (Note, I am almost 60 years old and I had moved all the items myself with the help of my family to the storage locker). My fears came true and one of the movers did drop 3 large boxes.
Our apartment is in a building with a driveway that slopes upward at a fairly steep angle and angles down once past the entrance. The driver parked on the brow of the hill, the top part if you like. I drove truck for years, and anyone who does, knows that you park at the base of the hill. This shortens the distance you have to lift something. Again it comes down to unprofessionalism and laziness. I just wanted the move to be over and said nothing. We were almost finished when one of the movers dropped three large boxes. They had been stacked on top of a double file cabinet which meant that the boxes dropped from a height of 3 - 4 feet. One contained our dishes, another contained a pinwheel crystal bowl and other pieces. The reason it was dropped was because of the position of the truck. The movers were again using the lift gate instead of the ramp. When the lift platform touched the ground, the back part of the platform stopped and the front part continued down because of the slope. This caused the load to lunge forward and the mover lost control. I was in the lobby with two of the movers and we all witnessed it. They took the boxes upstairs and went through them in the presence of my wife. They assured my wife that the company would pay for the damages. This did not happen. The last communication I heard was "you packed it, you pay for it." As bad as this sounds there is still more.
Somewhere during our move I misplaced some valuables. LET ME MAKE THIS CLEAR, I AM NOT ACCUSING ANYONE OF ANY WRONGDOING. In the process of trying to track down my valuables I got to review the security footage of our move. It made me realize just how unprofessional was this company . Firstly, they did not use the ramp which is inefficient and lazy. My son and I were helping and many times we put something on the truck, return to the locker and was back at the truck before the next mover returned. I also witnessed the largest mover bring only an end table that my youngest grandchild could carry. (picture attached) They also often took things off the truck after it had already been loaded. The employee who worked at the storage place commented on what we saw. To paraphrase, they said that they had been working in the storage industry for a long time and our movers were the worst they had ever seen. I agree!
They need to find a new occupation and leave the moving of people's precious things to the professionals. read more