If you're considering moving to the Heritage House, I strongly advise you to think twice. I've lived there for a year and a half and have had numerous problems that were never resolved. They shut the water off consistently 1-4 times a month for the whole day to do "repair work and maintenance." This repair work must be a massive job to keep having to shut the water off consistently several times a month for an extended period of time. Seems more like they're just trying to save money on the water bill. It's ironic that the water charges on the rent bill went up several dollars this year. Recently, they shut the water off for a day and a half! We couldn't cook, shower, brush teeth, wash hands, or flush the toilet! Absolutely absurd!
In addition, during the months of October-April when they turn on the heat, it's extremely hot in that building. We consistently have had to leave the windows and back door open all day/night since the thermostat in the wall units always read 77-80 degrees. Unless you're one of the 80-90 year olds living there, that is uncomfortably hot. Calls were made to the owner of the building, but he did nothing about it.
There is one washer/dryer on every floor, but the dryer on my floor consistently ate my quarters. I went to the dryer on the next floor, and that was out of order for over a month. If you live on floors 3-5, good luck with the 2 oldest elevators in existence. You might as well climb the stairs because you'll get there faster and feel more safe. They make loud creaking, groaning noises and jerky movements. They are also consistently out of order.
There are 2 people living in different apartments on the same floor who have been complained about due to the intense odor coming out of their apartments. It smelled of vomit, feces, and rotting trash every time I walked by and I had to run to the elevator gagging. Several calls were made to Main Management but the smell persisted for months.
It's funny that they had no problem giving a 3.5% increase in our rent when we renewed though. Claiming that they believe "they offer nice, new apartments." Yeahhhh, I think not!!
Main Management's job is to provide a service to people who rent apartments in this building and provide the utilities that we pay for- a lot of money for! They consistently fail to do so! read more