If you need a plumber this is your go to company!!! From the initial phone call to having my new…read moresink & disposal installed, the most professional group of people!!! I want to add our tech Russel Randall was so polite & courteous and definitely knows his craft !!! Give them a call and they'll take care of all your plumbing needs. The Hewitt's

I called these plumbers because my pilot light on my hot water heater would not stay lit. They came…read moreout the next day and told me it was probably the thermocouple and it would need to be replaced. No testing of the part was done as I watched them before their diagnosis. They did not have the part on their truck and told me another tech of theirs's was bringing the replacement part out to my house. The techs waiting for the part to arrive. In the meantime they stood in my driveway and smoked cigarettes and talked for an hour and a half before the part arrived. It came, they installed it and charged me a $165.00 service call and $25.00 for the part. Total was $190.00. That evening we noticed we had no hot water again. I checked the pilot light and once again it was out. I called the next morning and let Jen know I had no pilot light or hot water. They wanted to charge me for another service call to come out and this time replace the gas control valve on my hot water heater. They did tell me they would only charge me half of a service call since they had been out the day before and did not fix the problem. I inquired about possibly having my hot water heater replaced because by the time I paid them for another part and another service call, I was approaching the cost for a new hot water heater. Jen told me she would look up the price of the control valve and put together a price for a new hot water heater if that was needed and call me back. I waited for two days for Jen to call back. I had no hot water in the interim. Because Jen failed to call back like she said she would, I had to hire another plumber, pay an additional service charge to have the problem fixed. They seemed to be nice enough people but they did not fix the problem and wanted more money to come out.