We had an amazing experience I was nervous at first but after I met the Dr he was absolutely incredible with my son . I won't stop coming when I need his ingrown removed read more

Dr. Tseng is a very professional, patient and meticulous doctor. I'm so glad I found the perfect podiatrist.

THANK YOU DR TSENG! You helped me so much with my chronic foot pain and nerve damage. I am a semi truck driver and my feet get sore from hours on the road, and he saved me. read more

The receptionist was not listening and assume that I had a PPO and when I went there, she told me I had an HMO. I could've saved the trip if she asked me on the phone exactly what I had. She needs to take the time and listen to patients and not rush through them. read more

Dr Tseng is amazing! We came to him for some foot problems my family was having and to get custom insoles for our shoes. He provided us great care and education on how to best take care of our feet. He gave us plenty of time and gave us plenty of recommendations on products to get, in order to keepour feet healthy. He and his staff were amazing, and friendly, and very helpful. We felt welcome and taken care of. I highly recommend Dr Tseng read more

Doctor Tseng is very nice. However Calling the office is impossible. I have tried to call the office for some question. Over 20 minutes hold without anybody answering. And this happen more than once. read more

Just left the same review on Google but definitely wanted to spread the word about Dr. Tseng. Let me first start out by saying that Dr. Tseng is awesome!! Imagine taking your 74 year old, very prideful father to his very first podiatrist appointment. My dad was nervous and anxious upon arriving to his appointment. Dr. Tseng IMMEDIATELY made my dad feel comfortable and extremely cared for. He also made my dad laugh throughout it all and that's not an easy task. Feel very grateful to have found this doctor and will be taking my dad to see him regularly every two months. Big thank you to Dr. Tseng and his awesome staff! read more

Today was a painful day! Double shots and not the kind that make you feel good! Hello Plantar Fasciitis in both feet... good bye pain. Welcome double steroid shots. Dr.Tseng is still as sweet as the 1st time I went to his practice back in 2013. His office is much newer and better; which is well deserved by the treatment he gives. I had no appointment today - and although I waited - it was worth it! Any questions about your feet - he's the best! Staff is sweet too! Pain is real though - I'm not going to sugar coat it. Video alert - Yelp didn't let me post it :( read more

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Very happy with Dr Tseng. He is professional and friendly. Unfortunately his X-ray machine doesn't pick up stress fractures. When I wasn't getting better I had to have an MRI. Fractured heel was the result. No wonder the pain didn't get better. I do think he should have mentioned that a stress fracture was a possibility if the pain didn't improve. Otherwise, I do feel as if Dr Tseng is a knowledgeable podiatrist. read more

Doctor and their nurses are awesome and very professional. I'd have given them five stars if it wasn't for their rude and unprofessional front desk lady/office manager. She doesn't have any customer service skills at all and "Very Rude". Even their nurses have better customer service skill than her. I think this need to be brought to the owner's attention. He / she will lose customers and keeps getting bad reviews from customers if they don't fix this issue. read more

I saw great reviews about Dr. Tseng and wanted to give him a try (I did not see him). However, the poor service from the front staff mentioned in other reviews unfortunately proved to be true. The receptionist (she sounded Asian) was very short with her responses and not very empathetic. She did not even ask me why I wanted to make the appointment! When I called back to cancel the appointment, she just said "yea, its been cancelled" and just hung up. I was thinking that sending a positive note to a leaving customer or getting the reason why I was cancelling would be beneficial for the practice? It was a shame that the first contact with the practice is so deterring. read more

Last month I had a bad ingrown toenail (bad!) I could not walk around without limping and couldn't get much done, much less enjoy life due to the overwhelming throbbing pain that came with it. I took matters into my own hands and tried cutting the nail myself on multiple occasions (which I thought I had done, but apparently didn't). My big toe had become so swollen that I could not see the side of my nail at all, so I realized it was time to get help. I don't have the best insurance so when I tried seeing a foot doctor, I had to wait 2 weeks for an appointment despite the urgent matter. So I called around for podiatrists in the area and was willing to pay cash. I came across many facilities which would take care of me in the next 5 days for $400. I was in a lot of pain and didn't want to wait that long, so I kept searching and came across Doctor Tseng's office on yelp. When I called, I told the receptionist lady of my concerns, and she asked me if I had a lot of pain. I said most definitely, she then said "okay lets get you in today". I set up an appointment and asked about the price. She told me the pricing for the procedure (which was much, much lower than the other places I called) and she also got me in that same day! Fast forward to my visit at Dr. Tseng's office.... It was a relaxing environment with a friendly vibe. I waited maybe 30-45 minutes and that did not bother me in the slightest. I was grateful they were able to squeeze me in same day. When Dr. Tseng arrived, he was super respectful. Like above and beyond respectful and showed genuine concern for my well-being and health. He answered all of my questions in a professional manner and made me feel welcomed. The procedure of removing the ingrown toenail isn't the most fun but he made sure I did not feel anything after injecting the lidocaine. I've had this procedure done twice before and this was by far the most comfortable I have been. The entire procedure lasted maybe 10 minutes or so and literally the next morning I was able to walk pain free. If I ever have a friend or loved with any foot issues I will definitely be sending them here. After all, he treated me like family. Thank you to you and your staff, doctor. read more

Henry Tseng, DPM - Super cool blue bandaging post procedure - Podiatrists Near Me - West Covina, California

Dr. Tseng is the best! I recently had to find a new podiatrist since mine retired, found him via my insurance portal & took a risk! He is very knowledgeable & personable & I felt very comfortable with him during surgery. Would recommend to anyone in the area! read more

Best foot doctor ! I brought my daughter Juju to see Dr. Tseng for ingrown toe nail. Her toe  was swollen and infected with puss coming out.    Dr. Tseng was very patient and thorough in treating my daughter. She said it didn't hurt at  all and now she's completely healed. I highly recommend Dr. Tseng for all your foot problems. read more

Henry Tseng, DPM - Podiatrists Near Me - West Covina, California

So great to see a wonderful doctor expand his practice. Dr. Henry Tseng is effective and his staff is nice and accommodating. read more

Henry Tseng, DPM - Beautiful new space (same building) makes visiting the nicest doctor in town even more enjoyable! Congrats on the expanded office Dr. Tseng! - Podiatrists Near Me - West Covina, California

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So I ended up getting really hurt from a yelp elite event. I won't say which one because it was totally my fault but I was in totally in denial of how hurt i really was. I went to a regular doctor because of that HMO life. The regular doctor sent me to have some xrays done to make sure that nothing was broken but HIGHLY suggest that I see a specialist. Heard good things about Dr. Tseng and patiently waited for the notice of approval to see him. As soon as it arrived, I tried to book him immediately to see him. I came in a little early in the morning to fill out paper work because I am a new patient. While waiting to see him, the assistants took me in to ask about my information and she was really nice and took me over to the room that Dr. Tseng was going to see me in. When I finally met Dr. Tseng he was really nice and explained that I gave myself a double sprain. He gave me a couple of options that would best heal my foot and what would work best for my lifestyle. Before being wrapped up, I had to do acupuncture and some laser treatment. The same assistant was really great in helping me from one place to the other and making sure I was comfortable. She gave me some boot choices so that I could be happy wearing it for the next 3-4 weeks. After the acupuncture and the laser treatment, I went back to Dr. Tseng's office to have him wrap up my foot and gave me suggestions and tips as to how to take it easy and to rest. I really appreciate everyone at the office helping me not freaking out when I would cry. I know I'm a 28 year old adult but the pain from 1-10 was 10x10. I really hope I don't have to come back for other foot injuries but if I do, I will be coming back to Dr. Tseng. read more

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Dr Tseng did my sixth foot surgery today. He did a wonderful job. He prayed with me before my surgery. I recommend him very highly. I don't let anyone else touch or do my foot care. He's worth the wait. God bless you Dr tseng!! Keep on healing. You sure have been the answer to my prayers. And to my family's prayers. read more

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Dr tseng did a wonderful job on my nerouma surgery yesterday. He prayed with me before the surgery. I have very little pain. Less then 24 hours after my surgery. God bless you Dr Tseng. I recommaned him very very highly. His worth the wait. read more

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Awesome location. Extremely convenient. The doc is thorough with his examination and he took the time to explain the treatment. Anyone complaining about the wait time needs to relax a bit. This is a surgeon. People come to this doc because they likely have a lot of issues. From seeing some of the various pics that people have posted on Yelp, it's obvious that this doc is skilled enough that people would trust him with their feet. You're not going to mind waiting because by the time you do see the doc, you're going to appreciate that he takes the time to sit in front of you. Then you'll understand why you're waiting. Pick up a magazine or play with your phone for a few minutes, I'm sure the doc will see you shortly. read more

Every time I brought my mom in, the doctor was always late. We always had to wait a long time to see him. Last time the front office reception told me not to make my appointment so early. That was so unprofessional. If the doctor can't see his patients at the set time, then don't schedule them in! The last straw was the last appointment where we had to wait over an hour and half for him to come in. We have been trying another podiatrist office and it's much more normal. read more

Dr. Tseng is very compassionate. He listens and answers all questions. A true man of god..

Made an appointment online from the office website for my 1st visit with Dr. Tseng and received email confirmation. When I arrived at the office, the staff told me that I was not on their schedule! I showed them the appointment confirmation from my email, and they replied that they did not honor the online appointment system! What a joke! They said they were fully booked and could not accommodate my new patient visit. Most offices would try their best to assist the patient, especially if it is the office's fault. If the office does not honor or coordinate appointments made online, please remove that feature from your website instead of wasting your potential patient's time. read more

Dr is good, but the waiting time is too too long ! I understand very well that doctor is always busy,but should not scheduled so many customer in the same time if you could not finished the previous customer in time . So every time , I mean every time we have to wait at least,at least 1.5-2 hours in the waiting room, then still have to wait at least 30min - 40 min or even more in the dr's room ! and front desk...... read more

Dr. Tseng is a very good doctor very compassionate for his patients his office staff is also very compassionate and friendly. I'm giving them a one star only because the receptionist at the front desk is very rude. She never lets me finish my questions. She always cuts me off and it's impossible to reach her. My personal opinion is that she needs to be trained on customer service. She's the first person you see when you walk into the office the first person you speak to I think she should carry herself more professionally. She does not greet you she does not make the environment feel welcoming. Bad for doctor Henry his receptionist made me not want to return to his practice ever again. I also felt like she was somewhat racist. I'm Latino and I noticed that when Asian patients walk in she has a whole different vibe with them. She's very chatty with Asian patients and seems to make them a priority over others. Not cool she needs to be fired or retrained. read more

I just want to say this place is amazing! They where able to see my husband right away. It was really close to my home and he said Dr. Tseng is a great doctor very caring and really looked out for his health. Thank you again! read more

I was in pain for over a week with a splinter pain in my foot. Luckily I was able to be seen with Dr. Tseng during the COVID-19 Pandemic. My experience was wonderful! My pain was due to some fiberglass splinters, and Dr. Tseng was able to remove them the same appointment. Everyone from the Front Staff to Back Office was wonderful. Thank you so much for your time and patience in serving me! I recommend this practice to anyone in need of foot care. read more

Dr Tseng has been so compassionate and helpful for many of my family members needs. I've appreciated his calm demeanor and he has gone above and beyond in helping in many ways. Thank you so much Dr Tseng for your excellent care and advice. read more

I didn't even make it out to see Dr. Tseng. The barrier and deterrent was the Asian receptionist. Typical rude Asian lady that doesn't speak English too well. Called to make an appointment, told her I was in pain due to dropping a table on my foot the other day and the earlier the better. She tells me she has an opening today and asks if I have insurance. I said "Yes" to which she replied, the doctor can only see me tomorrow. What the heck? After confronting her about her practice, she said "OK you can come in at 12:30pm" but tells me to come early so she can check my insurance and hangs up on me. It's not fun dealing with this type of person when you're in pain. Look elsewhere and Dr. Tseng, if you're reading this do yourself a favor and hire a more professional staff. The other two negative reviews are due to your staff. read more

Dr. Tseng is one of the most patient, sympathetic doctors I've met. He took his time examining my feet and listening to my situation. I was having extreme foot pain for about a week before I decided to look for dr and call to schedule an appointment. Angel, the receptionist gave me a same day appt which was awesome! Very kind people. Recieved treatment and my foot has improved symptoms already. Very happy patient. Definitely recommend. Found my future foot dr. read more

Dr. Tseng is a great doctor with the best "bed side manner" (foot side manner lol)! I was late for my appt and he was still so gracious and kind when I got there. I needed insoles and Dr. Tseng was able to find the perfect ones for me. Now its like walking on clouds :) thanks Dr. Tseng!! Parking is in the back also, it's a small opening so keep your eyes open for it read more

Dr. Tseng is a wonderful doctor, I have total confidence in his professional capacity, however, the office management has big room for improvement; I need to wait for 1.5 hours before I get to see Dr. Tseng even when I had a scheduled appointment, that's not acceptable, another thing was the Front Desk, bad attitude lead to reluctancy to that office. It's a shame. read more

Dr Tseng gives excellent service. This is the place to come when you have an achy foot or have some foot issues. I came in here because I sprained my ankle several weeks ago and I figured it should heal after two weeks but the pain continued so I sought advice and I was recommended to see Dr Tseng. He has an array of services that he offers and /I got all the services done based on my injury. First I got a laser treatment to help better circulate the blood in the area where my injury occued then I got an ultra sound to check for abnormalities. Then I got a nerve test to make sure no damage occured on my feet area. Then Dr Tseng looked over my foot and determined my pronoses. He suggested the remedies then I made some imprints for Orthotics and he performed accupuncture on my foot. Dr Tseng spent a lot of time with me and made a very good impression on my well being. His staff were quite friendly which made the visit more enjoyable. I highly recommend The Hacienda Heights Podiatry for your next foot injury! read more

Henry Tseng, DPM - Laser Treatment. - Podiatrists Near Me - West Covina, California

Dr. Henry R. Tseng is an excellent & caring foot doctor. He takes time to explain whatever medical intervention & plans of care regarding your foot problems. He's kind of conservative with his approach which is the best! Not like some , they are fast in doing procedures wherein they get more money.I am very satisfied & blessed patient to have found him as my foot doctor.Please go have your foot problems checked & examined by Dr. Tseng. I found the front desk Asian lady to be fast and NOT rude at all. Yeah, she has an accent but she can communicate fairly well. I noticed she's an all around help back and front office. read more

The doctor is amazing yes I agree however the receptionist is really rude has no customer service skills at all. I had an appointment at 3:30pm and didn't get seen till past 5:30pm it's absolutely absurd to make an appointment if they are just going to see you whenever they want. I think what ticked me off more was that she let in 3 other patients that their appointment time was after mine and got there way after me I guess ethnicity really does matter to the receptionist smh read more

Dr. Tseng really knows his stuff. I have been having pain at the top of my foot, hurting with every step and he helped educate me on my issue and helped get me back to playing volleyball. Dr. Tseng took his time, listening to me before figuring out what the problem was. He helped create me some orthotics that corrected my alignment and stabilized my foot so that i can return to playing. read more

Dr Tseng is fantastic. One of the most considerate and caring doctors I have been to. My daughter was in town for a golf tournament and she had an infected ingrown toenail. He did the best he could without Surgery for her to continue to play but unfortunately it wasn't enough. She had to withdrawal on Saturday and we returned to Vegas later that day. I spoke to him on the ride back and he recommended a few reputable doctors in vegas. Great guy. This review was started a few years ago but for some reason was never completed. read more

Dr tseng was great with my 6 year old son as well as with my husband ! He explained everything he was going to do and made my son feel very comfortable. I highly recommend him to anyone. We didn't have to wait to be seen !!! As soon as we filled up the new patient paperwork we were taken in! read more

I just had an amazing first visit with Dr Tseng. I've been having pain in my foot for the last several weeks and I couldn't figure out the reason. I found Dr Tseng on yelp and I chose this office based on some of the reviews. The appointment was easy to make. I was able to get in on the day that I requested. The staff was nice and the check in process went smoothly. I was pleasantly surprised with how thorough Dr Tseng is with his evaluation and consultation. He got to the bottom of my problem and was very good at explaining what was happening and the things I can do to make things better. Everything that he said was spot on. The whole visit with Dr Tseng and his office is absolutely the type of experience any patient should expect and receive when visiting a doctor. read more

The wait is horrible, almost 2 hour even if you make appointment. Doctor did spend some time with me, from my diet to excise routine, and the treatment I received did help me with the pain. read more

WOW... this place is PAINFULLY slow!! they gave me an appointment time of 11:30am and it is now 12:55 and im STILL IN THE WAITING ROOM!!! The office staff seems oblivious to all the waiting customers' frustration and when someone complains, then they turn around and give attitude like its our fault.... Im definitely switching doctors ASAP!! read more