1. Heng Long Foreign Exchange

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San Francisco, CA

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Heng Long Foreign Exchange

4.7 (131 reviews)
Closed • 10:00 am - 5:30 pm

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Pretty like a painting

You guys, I just went today. I was so excited and reassured by the reviews. Granted I was in and out quick with no line. I did call the day before to confirm the amount and was looking for yen. An easy transaction she talked to me and we confirmed. $3 transaction fee. I gave her $100 US dollars (-$3 fee) so said to exchange the remaining $97. I received 14,000 yen and $0.58 usd coins. which = $91.71 (+ that 3$ original fee) would add up to 94.71 & $0.58 = $95.29 ** I know it's a $4.71 difference but she didn't explain where that went. Is that an additional exchange rate? When I said I thought it would be 14,807 yen for $97 she said we don't do coins. IDK - I wish I knew they don't do coins ahead of time. Parking is hard to find also but I found a great street spot (metered) on Columbus. Just around the corner. There's a parking garage close by to the shop also. That's expensive thought

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Photo of Marco A.
328
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2

5 months ago

Hands down the best exchange rates in the city. Even better than my bank. The lady in the front was very helpful too.

Helpful 2
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8 months ago

Helpful 3
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6 months ago

Helpful 2
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8 months ago

Helpful 1
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6 months ago

Helpful 4
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8 months ago

Helpful 3
Thanks 1
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1 year ago

Helpful 1
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Photo of Emily C.
96
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20

7 months ago

Helpful 2
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4 months ago

Their flat fee is affordable. Service is excellent I suggest calling beforehand to make sure they have currency on hand.

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1 year ago

Yeah go here. Reasonable markup on currency conversion and only $3 transaction fee. Very prompt and convenient

Helpful 2
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2 years ago

Helpful 1
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10 months ago

Helpful 0
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Photo of Elaine F.
5
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1556

1 year ago

Helpful 1
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1 year ago

No frills, low fees, super friendly. Every currency you can imagine with 24-hour notice. Great service.

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1 year ago

Friendly, professional, efficient. $3 flat fee, regardless of how many different currencies you exchange.

Helpful 2
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1 year ago

Helpful 0
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3 years ago

Helpful 2
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1 year ago

Helpful 0
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Photo of Larry L.
209
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32

2 years ago

Helpful 2
Thanks 1
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2 years ago

Helpful 5
Thanks 1
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Oh no 1
Photo of ana h.
10
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1

11 months ago

The best foreign exchange in the city. Call ahead, so they have what you need in stock.

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3 years ago

Helpful 6
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3 years ago

Helpful 1
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4 years ago

Helpful 3
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Photo of Eric R.
366
902
6543

5 years ago

Helpful 43
Thanks 1
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Oh no 1

4 years ago

Helpful 1
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Photo of Pudgy G.
20
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63

2 years ago

Helpful 1
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3 years ago

Helpful 0
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Photo of A M L.
3
66
16

2 years ago

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Photo of J K.
4
63
14

2 years ago

Best rates in San Francisco. Make sure you have a large quantity or the small fee will eat into your conversion

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2 years ago

Helpful 0
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3 years ago

Helpful 1
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2 years ago

Excellent service and a reasonable service charge for exchange rate. I would highly recommend this company for exchanging money

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3 years ago

Helpful 0
Thanks 1
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2 years ago

Helpful 2
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3 years ago

Efficient, quick and inexpensive transaction fee. You need currency? Boom! This is the place.

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7 years ago

Helpful 5
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4 years ago

Helpful 1
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3 years ago

Fast and easy currency exchange. I called on Thursday and then picked up some Japanese yen on Friday. Easy breezy!

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Photo of Vee W.
1
68
19

2 years ago

Helpful 0
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Page 1 of 4

Ask the Community - Heng Long Foreign Exchange

Hello, I want to exchange US Dollar for 100,000 Japan Yen and 400 RMB. How much US Dollar for each?…

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Review Highlights - Heng Long Foreign Exchange

“Their exchange rate was 67 rupees for $1 USD, on a day when the listed exchange rate was about 71 rupees.”

Mentioned in 16 reviews

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Change Group

Change Group

(34 reviews)

Union Square

I read all those bad reviews and don't understand them. After going to several places asking for…read moretheir rate I ended up there. The initial rate was horrible but after letting them know what the other exchange agencies proposed me, everything changed for the best! Rates are negotiable and they will always beat the best proposal you had somewhere else. I don't know how this could be better. 5 stars and +

I would have happily donated my 215 Euros to the needy or homeless people around Union Square than…read moreto exchange it with ChangeGroup. Read on to find out why... Don't throw away your hard earned money at ChangeGroup. Sketchy business with rude staff and hidden fees. If exchange rates were not favorable and I was ignorant enough to exchange my money, then that's on me. But this business goes out of their way to deceive customers. ChangeGroup has a don't ask, don't tell policy. Sarah, the teller took my 215 Euros and before confirming the exchange rate or service fees, quickly proceeded to count US dollars and handed it to me in one swift motion. I received a total of $178.15 (look at the photo of my receipt). There was a $5.95 "compliance recovery" fee and a whooping 14.94% service fee. She said the transaction was completed and that they have a no refund policy. If I agreed to those rates, then this mistake is on me, but at no time did Sara ask me or confirm the transaction total before quickly dispensing the funds to me. It's as though by counting and handing me my funds, ChangeGroup was off the hook. When I asked why didn't Sara confirm the final amount before completing the transaction, Sara replied saying that I didn't ask. What kind of business does this? ChangeGroup's business model is to quickly catch customers off guard and cheat them of their cash. When I asked to speak to a manager she said she's the most senior person despite there being a Deputy Operations Manager, Nazneen Shaikh (look at photo of business card). A quick google search of Euros to USD would show that 215 Euros would equal roughly $246 (as of 12/28/2018). I understand this is a business and they have make money, but not by deceiving customers of $68 dollars. That's just wrong. It's the holidays and I don't want to be sour, but I feel like I have to share this so others won't make my mistake. I wish that I could take all those euros back and donate them to a charity instead.

Currency Exchange International

Currency Exchange International

(279 reviews)

CXI is the perfect spot inside the Great Mall in Milpitas, CA for exchanging your international…read morecurrencies or dollars for other currencies. I have been using them every now and then. Exchange rates vary daily depending on foreign currency highs and lows. Whether it's for Japanese Yen, South Korean Won, Hong Kong Dollar, Euros or Mexican Pesos, I never had any problems working with them over the years. Great solid service as needed and no additional questions asked. CXI does charge high fees for processing, which is included in the actual amount you're getting back and quite convenient if you don't carry a lot of currencies and don't want to go to a bank. Don't expect equal currency value for other currency values since CXI fees are high. Great place to cash in extra currencies in small amounts, especially after a trip abroad. Otherwise, pay more to buy more international currencies. I didn't know that most places don't accept 1 euro and 2 euro coins. Yes, those convenient coins are always leftovers after trips. Some currency exchange spots don't accept those coins either. U.S. banks are extremely picky. They would accept actual paper money, but not coins. Interesting. Glad to have CXI open daily here. I was able to exchange 19 euros at CXI with no issues this week. They may have limited amounts of currencies or too much of one type on hand. Overall, convenience works here. Staff is professional and nice too. If you have extra 1 euro or 2 euro coins, this place will take them. I'll be back.

Reserved currency online to pick up. The cost got the kiosk noticeably more than the online…read moreestimate and the agent blamed the rate. After I paid and got the receipt, it showed he had added an extra $5.95 fee without any disclosure. I went back and got a refund but it's pretty scummy to be charging customers without telling them or asking or posting. Their website says there are no exchange fees in California at company owned stores, so it looks like they're preying on people who assume these are required fees.

Heng Long Foreign Exchange - currencyexchange - Updated October 2026

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