The staff at Flanner Buchanan was very good with the arrangements for our family member's funeral…read moreservice. They explained the arrangements and charges and worked to find the best and reasonably priced arrangements. I felt they gave good care to the family. Everything was done as promised, on time, no surprises or mistakes. It was good to work with them as we had not made funeral arrangements before. Most of the arrangements were pre-arranged and there was no attempt to add to the arrangements.

I feel weird reviewing a funeral home, but here it goes…read more It's a massive building (which makes sense because it's next to a gigantic cemetery). It looks like it has been remodeled/redecorated as there are some 21st century touches such as wall-mounted touchscreens, a computer for a guestbook (they put out a traditional pen-and-paper guestbook as well) and a single-serve coffee/espresso machine. There's a big dining/refreshment area as well. I only went to a viewing and didn't attend the service so I am unable to review that aspect of Flanner & Buchanan.

Seals Funeral Home always does a great job for our family. Mike remembers you every time and…read moretreats you like family. I would definitely recommend for such a difficult time.

Mike and Team were great. In addition to being supportive, kind and responsive in our time of need,…read morethey were incredibly transparent with the process and made smart recommendations on how to cut costs and save time. They were also very active in getting things done when a certain doctor took his time signing the death certificate.

My mother and I owe a huge thank you to Aaron Reuben Nelson. We did not get the ribbons or…read moreyartzeit candles for my Dad's service from PA (where his funeral was held, it was streamed so my mom didn't have to travel so soon after moving here) so I called ARN. They not only provided me with them, but would not let me pay or give them a donation. Thank you so much Jennifer Nelson Williams and staff!

I have worked with ARN Mortuary for five plus years, ever since I started as the rabbi of…read moreCongregation Beth Shalom. Jennifer Nelson Williams and the staff have always been fantastic support for our member families and for me. They've showed up to help teach the Introduction to Judaism unit on death and dying by bringing examples of shrouds, Kri'yah ribbons, and other Judaic ritual items. And they've given our religious school students gracious and full backstage tours at the mortuary so they understand Jewish practices relating to death, burial and mourning. Today was particularly special through. I was regretting my decision not to bring my coat to a burial, so the ARN staff found one that fit me and lent it to me. That's right, Indianapolis, ARN Mortuary will literally give you THE COAT OFF THEIR BACK to support you. We should be thankful for such a pillar of support in our community.

I would recommend this location to anyone needing these services. I live out of town and needed to…read moremake arrangements for my brother. Carrie Gee has been so helpful. She has provided many options and expressed her condolences during this time. She worked with the cemetery to help with arrangements Your loved one will be in great hands

My brother died over a year ago in November. The height of COVID…read more I've been reading these reviews and have to go with the exact opposite of 14 of them We worked with Carry and she was very understanding, considerate and thoughtful. Nothing was lost and paperwork was fine. They didn't try to get any more out of us than what we told then we had. They worked with us. I guess everyone has their ups and downs. According to these reviews, we must've gotten them on an up occasion. I thought they were quite reasonable and straight up with costs.

Horrible! Monday, June 24. There was a long line of people waiting to pay respects and it was…read moretime for the service to begin. The staff started yelling for everyone to have a seat...not once but several times. As the room filled and people sat, the played a classical version of the song Another One Bites the Dust. People's heads were turning in confusion and disbelief as they realized what song was playing. The song continued on a loop until a friend from our group went to the staff to request that they stop the music. Their staff's response "it's the family's playlist." UNBELIEVABLE that this could ever happen at such a sad time. SHAME ON YOU FLANNER AND BUCHANAN!

9 months after my mothers burial, her plot is very rough and nothing but weeds. 3-4 weeks ago I was…read moretold that it would be fixed that very day. Even as of today 7/19/2018, it has not been touched!! A forest or a farmers field would have been a better choice. These people have no respect for the dead, but they do love money.

After my brother lost his battle with drugs the people at Jessica and Keller were really great and…read morehelping me through this I would recommend them undoubtedly.

From the owner: Funeral Services, Cremation, Pre-Planning, Monument Sales, Veterans Funerals, Memorial and…read moreGraveside Services, Available for All Indiana Residents Living in Any County, Products: Caskets, Outer Burial Containers (Vaults), Cremation Products, Memorial Folders, Register Books, Monuments, Urns, Services: Prearrangements, Memorial, Veteran Funeral and Cremation Services