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Indianapolis, IN

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Flanner Buchanan - Washington Park East Funeral and Cremation

2.3 (4 reviews)
Open • Open 24 hours
Updated 1 month ago

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Ask the Community - Flanner Buchanan - Washington Park East Funeral and Cremation

Washington Park East Cemetery Burial & Cremation Services - William Richard Adams Jr.
 1968 - 2001

Washington Park East Cemetery Burial & Cremation Services

(2 reviews)

My mother was laid to rest at Washington Park Cemetery East in 2007. I have decorated her grave…read morewith many special keepsakes over the years. My mom had a lot of friends that have also brought different keepsakes and left them on her grave. In November of this last year I went to visit and upon arrival realized EVERY keepsake that had been placed on her grave was gone. It was completely bare. I went to the office and was told they had new employees and that maybe they did not understand their directions on cleaning the grass around the graves. Every year the cemetery cleans the lawn around the graves. I understand that and appreciate it. FOR NO REASON SHOULD ANYTHING BE TAKEN OFF OF A HEADSTONE BY ANYONE OTHER THAN THE FAMILY. My mothers headstone is not a flat one but a large stand up stone with a ledge around it for keepsakes and what not to be placed on. Imagine my surprise to find everything that had gathered there the 18 years she has been there was gone. No explanation other than oops sorry our staff must have thrown it away. Not much of an apology. Not only that but the lack of empathy was appauling. So I left my name for the manager to call me. No call ever called so I stopped back by the office only to find they had left a gift card to replace these items. No face to face apology just a card left with the receptionist. As if finding my mothers grave completely empty wasn't enough now there was no apology and a gift card in the amount of $25. One of the angels alone on her grave cost this much. I tried to call and talk to the manager and no response. I have always liked this cemetery it is beautiful and a lot of my family members and friends are buried there. But after this incident I will think twice about reffering anyone to lay their family members to rest here. This was unacceptable all the way around. I was told if I wanted to look in the trash where the yard guys could have thrown it I could. I didn't know what to say to this other than REALLY? The thought that my mother grave was empty like there was no love here for her is really a lot to swallow and the lack of feeling that was given to this situation is ridiculous.

Washington Park East's search function for "Find a Grave" is worthless. Every time they find NO…read morephotos of the graves. That is inexcusable. The place is well managed and kept clean but they offer very little help in finding graves for loved ones who are searching. Very unprofessional. I will give it credit that W.P.E. cemetery is beautiful and serene. But when you go there..you're on your own! They need to post Photos of every grave...like most big cemeteries do! I will get the ball rolling by posting the grave marker of my loved one.

Shirley Brothers Mortuaries & Crematory - Shirley Brothers Mortuaries & Crematory

Shirley Brothers Mortuaries & Crematory

(1 review)

My brother recently passed. I decided to get in touch with Shirley Brothers to handle the…read morearrangements. Jessica was wonderfully helpful in getting things started. I didn't know what I was doing, but her knowledge made it a lot easier. After she finished her part, Alan Dunbar, funeral director, stepped in to complete the process. He was polite, professional, and very respectful. I felt comfortable with dealing with him. I trusted him, and he didn't let me down. From the start to the end of the service, I could not have asked for anything better. Alan and Shirley Brothers made my brother's home going a very heartwarming funeral. Thank you, Alan.

From the owner: Founded in 1898, Shirley Brothers Mortuaries is a family-owned and operated mortuary that serves…read moreresidents of Indianapolis. Based in Indianapolis, it provides guidance to families through the funeral process. The mortuary offers various options for funeral planning, including different forms of disposition, such as burial, cremation and anatomical donation. It provides online preplanning services; offers advice and guidance throughout the decision-making process; answers questions about local customs and costs; assures that legal requirements are met; and providing equipment, facilities and technical services. Shirley Brothers Mortuaries is one of the largest mortuaries in central Indiana with a staff of more than 50 people and five locations in Indianapolis.

Flanner Buchanan - Washington Park East Funeral and Cremation - funeralservices - Updated October 2026

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