I hope I have the right fire station location. Triple A had me call the Fire department after my…read morecar leaked gas and I needed a tow. Well about five fire fighters arrived and were very nice and very prompt. I was offered cold water, it was very hot while waiting for triple A to approve the tow. They obliged and felt it was ridiculous as I did. Needless to say I appreciated their time and kindness and felt bad I was forced to call them to get approval my car was not leaking gas. Thanks again for your time and kindness guys.

Called 311 this morning for assistance to replace two smoke detector batteries in a 16 foot ceiling…read moreas I have a bad knee and cannot climb the stated height. I stated I had the batteries and 16 ft aluminum ladder. The 311 person stated they would contact the nearest station that was not on a call. Within 15 minutes Station 95 arrived and replaced the two hard to reach detectors. The whole team was cordial and professional and completed the job very quickly. My hats off to our heros who protect our homes and business to ensure fire safety and any medical emergencies.

In mid March of 2025, at my Hospice suggestion, I called 311 at 9:00 pm to request moving my…read morehusband from a second floor bed to a hospital bed on the first floor of my home where his needs could be better handled. In less than 15 minutes a crew of four young men arrived and quietly, efficiently, and with care and kindness moved him to the first floor hospital bed. They then asked if there was anything more they could do to assist me. There wasn't, but the help when needed and the presence of the Station 83 crew is a bright memory in the midst of a trying time. Thank you all.

Everyone that we dealt with was nice, professional and very patient. We were impressed with how we…read morewere treated.

La Maldita policia .El BIERNES 12-0424 8:pm ASTA 10:pm por se meterion en mi patio me tiro los…read moretanques de mi basura me arrancaron la tela Metallica de la puerta daron cristal y lleno El frente y la parte de atras con carros porque alguien SE bajo frente a a mi casa unendo y creian que estaba en mi patio no dieron disculpa Tengo twin con AUTISMO se asustaron pero ellos nunca dijeron ANDA cuando no lo encontraron y no se puede SALIR a decirles NADA porque TE matan son unos mal nacidos y no puedo meterles una DEMANDA porque quien TE cree SI son los policias quien mandan

Commercial fire alarm systems are monitored as a life safety law to call the fire department and…read morealert the building owners. I used them for 6 years on one commercial center and they were just okay - the headquarters and monitoring center is in Southern California and they are tied to Reno and Las Vegas offices, as well as others. I recently had my system inspected and THEY STOPPED MONITORING IN JUNE 2016 although I had been charged for all of 2016 and had a contract with them. It turns out the radio channels had to be changed and all the other companies told their customers and arranged (for a charge) to change the radios. They never told me and never reported the loss of signal from the location. For six months no one would have dispatched the fire department and I was in violation of my building insurance. When I found out - and replaced them - they admitted they hadn't bothered to notice the lack of monitoring for 6 months and offered a 3 month discount if I bought new radios and renewed with them! I made a number of calls and wrote a letter - I just got bounced from one office to another.

One of my neighbors unfortunately were broken into today and the Henderson Police showed up right…read moreaway! They were knocking on people's doors asking for Ring camera photos/video and even gave us a police card with the report number before they left. Huge shout out to them and their service!! After living in and working in other parts of the valley, I can attest that this is a huge improvement and I feel much safer living in Henderson! Thank you!

My severely disabled family member wandered away and got lost…read more On Christmas Eve, officers we're looking for him. Happily, we found this vulnerable young man, safe and unharmed. I am sorry they are not able to be home with their families, but I very much appreciate their help