1. Helping Hands Partners

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Cumming, GA

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Helping Hands Partners

5.0 (1 review)
Open • 9:30 am - 5:00 pm

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Furkids - Sully

Furkids

(71 reviews)

FurKids helped us find two of our best babies. I appreciate that they do their due diligence in…read moremaking sure their rescues go to families that are responsible. I also volunteered here a ton in college, and it was very fun!

I'm a lifelong dog owner who has raised multiple dogs from puppyhood through the end of their…read morelives. With that experience in mind, I would strongly recommend avoiding this shelter before wasting your time and emotions. I found an Australian Shepherd mix puppy I wanted to adopt and submitted all the necessary paperwork. After more than a week of unanswered calls and messages, I finally reached Tina, who confirmed I was first in line. She explained the puppy had a slight limp and needed a vet check before we could meet him. She also expressed concerns about the breed being around my two young boys, ages 3 and 5, despite my experience raising dogs and my children having grown up around them. Another week and a half passed with virtually no communication. I had to repeatedly chase down updates and eventually schedule the meeting through another employee. I drove all the way to Cumming with my two excited boys, only to be brought into a small 10x10 room to meet the puppy. He was understandably cautious around strangers but was gentle, explored the room, and even gave us puppy kisses. The trainer immediately characterized his behavior as fear and said he was looking for an escape. We weren't allowed to walk him or interact in a more open environment. It felt like the decision had already been made before we even arrived. At the end of the meeting, we were told they weren't comfortable approving the adoption but would discuss it with the director and call the next day. That call never came. Instead, at 8:30 p.m., while I was putting my soon-to-be-disappointed children to bed, I received a TEXT rejecting our adoption. I understand shelters must make responsible placement decisions, but the lack of communication, questionable evaluation process, and failure to extend even the courtesy of a promised phone call were incredibly unprofessional. I have a fenced yard, work from home, and years of experience raising dogs. If my children's ages and the breed were dealbreakers, why put us through weeks of waiting and an emotional meet-and-greet? A frustrating and disappointing experience from start to finish. I won't be returning or recommending Furkids to anyone.

Helping Hands Partners - nonprofit - Updated October 2026

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