When a sign on the door of the charity shop reads "ALL BOOKS: BUY ONE GET ONE FREE" you might expect that ALL BOOKs are buy one get one free. You'd be wrong. And apparently you'd be foolish to have thought that *all* books are buy-one-get-one-free. In this shop, you can instead expect to be *scoulded* thinking that their sign meant what it said, and told off, because "They're a bargain! I can't do those at buy-one-get-one-free!". Nevermind that though those 'bargains' are infact almost 5 times the price of some other charity shops, and were in fact made as *free* books ('not intended for sale' stated on the back) *and* in poor condition. And nevermind that the customer is a 10 year old child who has carefully counted out what the correct money to buy the books will be, you can expect that the child will be charged double the advertised amount (full price, no buy-one-get-one-free), and get treated like DIRT at the same time.
~
After politely saying that I thought the total was meant to be half the price that she was asking (I genuinely thought she'd just made a simple mistake ~ as I've never had a charity shop purposely try to rip me off/ put up the price of items at the till) and only having a babble of indignant "it's a bargain!" nonsense as a responce, I just paid the extra for my daughter, didn't complain (eg: that "all books" is not an ambiguous catagory!), and instead (baffling, but an English trait I think?) apologised to the woman despite the fact that SHE had made the mistake and SHE was being very rude to boot! As my child didn't have the extra money that had been demanded I had to use a £10 note. I apologised, but this was *again* a problem for the cashier (named Caz according to the receipt), who openly moaned about not wanting to "give" me all her pound coins. I kept smiling, said thank you politely, and left. Upon reaching the door though, I turned around to see my child subtly sneaking a peak at the sign (to see if it did state "ALL BOOKS..." which it did), and behind her the cashier was scowling at us!
Changing the price at the till is one thing (a Trading Standards issue if it wasn't a charity shop) but this person's attitude was quite another. Absolutely disgusted with her, so I will not be going there again. read more